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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,216 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,216 reviews

June 15, 2019

Awesome Shellie and her team were great and easy to work with. I will definitely reccomend them to everyone looking for a car. No pressure and a feeling of ac More

by Mike67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Bowers, Shellie Sentel, Tony Allen
Jun 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for this fantastic review, Mike! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2019

Jim Norton is my new go to dealership We worked with Shelley on the purchase of my new vehicle...Love it. JN Toyota was fair, no gimmick,no hassle, no high pressure sales. Thank you look More

by Karen g.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellie Sentel
Jun 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for the lovely compliment, Karen! It was our pleasure doing business with you. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2019

Very good experience Our daughter has been a very happy Jim Norton customer for over 8 years. So when we decided to look at a Toyota Avalon, we knew where to go. Our daugh More

by Debbie W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores, Roger Hensley, Misty McDonald
Jun 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review, Deborah! We feel so grateful that you chose to come to our dealership. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 14, 2019

Awesome experience Wilford Friday was my salesman and let me tell you, he is AWESOME. I hate going car shopping but he made it painless. He took his time in finding me t More

by Mdavis814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your great feedback and recommendation! We work hard to make sure our guests have an awesome experience. I will share your comments with Wilford and we look forward to working with you again down the road. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 14, 2019

Awesome service! Shellie was very attentive and helpful in picking out our new truck! She went above and beyond to make sure the whole experience was a great one! More

by Laurie4OSU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall and Daniel, Luis Flores, Shellie Sentel
Jun 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for this great review, Laurie! Shellie is truly an exceptional employee and we appreciate her for giving you a great experience. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 08, 2019

Great Experience Shellie help me achive exactly what I was looking for I had an enjoyable buying experience! I would definitely recommend Shellie and Jim Norton Toyota More

by Love my Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellie Sentel, Tony Allen
Jun 09, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 03, 2019

A great experience Shellie was very patient and a great person to work with who found the perfect car that fit what my family needed. The over all experience was excelle More

by Thr1fty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellie Sentel, Tony Allen
Jun 04, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 30, 2019

Questionable I just bought a new highlander on the 25th. Came back Tuesday the 28th to bring my downpayment. Saw the billboard on mem. Getting off 169. No interest More

by JustmE2019*
Recommend Dealer
Yes
Employees Worked With
Don Ward
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Kiesau
May 31, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your concerns, my New Car Manager, Matthew Cumbie, would like to discuss the specifics with you at your earliest convenience. Please call him at 918-250-6888. Thank you, Laura Morse, ecommerce Manager

May 28, 2019

Good experience Seller was patient and they worked with us well.. good experience overall! We were there for about 4 hrs overall and the staff was all friendly and he More

by New Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt? , Adam Buckmaster, Anna Ford
May 28, 2019 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 26, 2019

Awesome experience! Got a great deal! The experience was fast it was easy I drove a couple of trucks found the one I wanted basically told him the price I wanted what I w More

by Jumper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Walker
May 26, 2019 -

Jim Norton Toyota Tulsa responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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