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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,301 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,301 reviews

October 29, 2019

Great experience From the minute I arrived at Jim Norton Toyota I received excellent service. Zoua Vang was very helpful and answered ALL of my questions. She found t More

by Tamara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoua Vang, Douglas Green
Oct 30, 2019 -

Jim Norton Toyota Tulsa responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

October 26, 2019

Great experience Thang, our sales man was very helpful in finding our car with us. There was no pressure from him or any of the other staff - this was the most pleasan More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Bowers
Oct 29, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

October 25, 2019

Highlander We told misty what we were looking for in a Highlander and she carefully explain the difference between the highlanders. She listen and then showed us More

by ldplay4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric cooper, Misty McDonald
Oct 29, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

October 22, 2019

Great Customer Service Enjoyed working with all involved. Great experience. Willfotd was very nice and not pushy. He let us decide on the deal without being overly involve More

by Kim Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Buckmaster
Oct 22, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

October 22, 2019

Great service, quick, no pressure Our sales rep was very respectful, timely, listened to our concerns and genuinely wanted to help us. Our finance rep was also very helpful and got us More

by Alli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Clay, Andy Currey, King Williams, Douglas Green
Oct 22, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

October 22, 2019

Car purchasing Excellent service. Professional assistance. I am very satisfied with Jim Norton Tulsa. 12 years doing businesses with this car dealer. Definitely, it More

by Juan Portillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty McDonald, Joshua Bisson
Oct 22, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

October 21, 2019

McDaniel Family We needed a new car and in a hurry! Our brand new vehicle was pulled out in front of and totaled, so back to the drawing board we went. Katelyn jumped More

by McDaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Stephens, Katelyn Cashion
Oct 22, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

October 21, 2019

Fantastic people Misty was amazing!!!!! The best salesman or woman I have ever done business with. I will forever be a customer of Toyota because of her. She was knowl More

by Philzink8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Stephens, Misty McDonald
Oct 22, 2019 -

Jim Norton Toyota Tulsa responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

October 21, 2019

Buying a new car Shellie was absolutely amazing! This is my 4th car with Jim Norton Toyota and the best experience yet. She went above and beyond to get me what I want More

by Robyn Fennell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Hergy, Cody Clay, Zoua Vang, Shellie Sentel, Douglas Green
Oct 22, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

October 20, 2019

Great buying experience Everyone at this dealership has been helpful. Shellie and Marie went above and beyond to make the whole process smooth. I got a truck I love and exact More

by Farris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Bowers, Shellie Sentel
Oct 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

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