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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,303 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,303 reviews

September 01, 2020

Mike was very friendly and knowledge. He was all about finding us exactly what we wanted! I would definitely recommend going and seeing Mike if you want a Quality used vehicle. John in Finance got us wh More

by Bdeacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Almy, John Caylor
Sep 03, 2020 -

Jim Norton Toyota Tulsa responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Mike assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 01, 2020

We were very pleased to receive great service from Zachary Ellison. He was very friendly, patient, polite, and enthusiastic. We will be glad to recommend his name to our friends. Thanks for your k More

by dhanoadhira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 01, 2020

Robert did a very professional job in helping us with our Rav4 acquisition. He listened and truly helped us understand the transaction. Our time together was very pleasant. A two thumbs up experience. The More

by jerbrick
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Jim Norton Toyota Tulsa responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 31, 2020

Erick and the team at Jim Norton Toyota Used Lot ensured my 17 year old daughter and myself walked away satisfied with the deal. They honored the online price, paid attention to detail, and completed additi More

by slsteele26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Croke
Sep 02, 2020 -

Jim Norton Toyota Tulsa responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 31, 2020

Very easy to deal with, Pedro was very knowledgeable about the vehicles we looked at. Ask for Pedro in the used car department, he will take care of you. More

by adat26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Smith, Pedro Neris
Sep 02, 2020 -

Jim Norton Toyota Tulsa responded

Hi and thanks for the great feedback! We're very happy that Pedro was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 29, 2020

Colson was awesome! All the people there were very understanding and workable! I would recommend them highly! Thank you for helping us get such a great deal on my new car! You guys are awesome! More

by keateelizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Smith, Colson Watson
Sep 01, 2020 -

Jim Norton Toyota Tulsa responded

Hello Keate and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Colson was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 25, 2020

Coleson was amazing! We have been burned by so many other dealers who lie, swindle & add hidden fees because “they have to” but not Coleson & Jim Norton! We got top dollar for our trade in and the absolutely More

by Gladlyhis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caylor , Colson Watson
Aug 27, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 24, 2020

As a FTB and little credit I went in expecting to go in and get rejected. But Devin got me in a 2013 Ford Focus with 10600 miles at a price I can afford. This was a blessing for me since I spent months sea More

by Jonathan Wolff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts
Aug 26, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 23, 2020

Devin Roberts is awesome. I would highly recommend him to sale your a vehicle. He goes above and beyond yo try to get you what you want and he make sure you are happy with your choice. If you need help in t More

by Ree84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts
Aug 25, 2020 -

Jim Norton Toyota Tulsa responded

Ree, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Devin went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 20, 2020

Colson was awesome, great personality, customer service skills fantastic, he did Jim Noton proud. Tod in finance did an outstanding job also. Both of them would make me come back as well as refer Jim Noto More

by dghow54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colson Watson
Aug 21, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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