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Jim Norton Toyota Tulsa
Tulsa, OK
3,305 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,305 reviews
September 19, 2020
Brandon is phenomenal! I never thought I would get rid of my Honda Accord but he helped me find a new 2020 Highlander and I love it. His service was so great I went back and bought a used car for my daughter my Honda Accord but he helped me find a new 2020 Highlander and I love it. His service was so great I went back and bought a used car for my daughters 18th birthday. Thank you Brandon! More
by Antjay2015
Employees Worked With
Shelly Smith, Douglas Green, Brandon Barlow
September 19, 2020
Best salesman ever, no hassle, no fuss, no pressure, exactly what I wanted, new up front what I was getting, Brandon made it happen quickly and on my schedule . More like Brandon a must!!!! I’ll be back exactly what I wanted, new up front what I was getting, Brandon made it happen quickly and on my schedule . More like Brandon a must!!!! I’ll be back!!! More
by craigogea
Employees Worked With
Brandon Barlow
September 16, 2020
I will not be back nor will I suggest this dealership to anyone. My husband & I came in wanting a 4Runner. Our salesman was out & we were given someone else. He only showed us 1 vehicle which was “maybe” al anyone. My husband & I came in wanting a 4Runner. Our salesman was out & we were given someone else. He only showed us 1 vehicle which was “maybe” already sold. Even though I asked to see other 4runners that never happened. We had to leave with no vehicle & we were told he would call us the next day which he didn’t. After calling to see if the car was actually available we went to purchase it. After waiting for 30-40 mins we had to leave to go get a cashiers check because we were not told there was a cap on the amount they could charge on a debit card. Even though we said several times the amount we were going to put down. It was a nightmare. I called recently to figure out our title work because we still have not received it & “would get a call back”....6 days later & still no call back. By far the worst dealership I have ever experienced. More
by Lmason
Employees Worked With
September 14, 2020
Went to get a new car instead of used. It was hassle free and painless! He even helped me pick out a deal that worked for me! Neil is the salesman to see! and painless! He even helped me pick out a deal that worked for me! Neil is the salesman to see! More
by sarahpajamasperez
Employees Worked With
Neil Benjamin, John Caylor
September 13, 2020
Bought a new truck from Toyota. They gave me a real good deal I couldn't refuse. It was the easiest and fastest car buying experience I ever have. If anyone needs a new car, go see Erick Croke. deal I couldn't refuse. It was the easiest and fastest car buying experience I ever have. If anyone needs a new car, go see Erick Croke. More
by May
Employees Worked With
Jonathan Reimbold, Erick Croke
September 12, 2020
We originally went in to have some recall work done on our 2018 highlander. While waiting we walked around the lot and were approached by Ethan. He was extremely courteous and took the time to show us aro our 2018 highlander. While waiting we walked around the lot and were approached by Ethan. He was extremely courteous and took the time to show us around even though we told him we weren’t there to buy but wouldn’t mind having our vehicle appraised anyway. While looking at cars my fiancée fell in love with a 2020 highlander platinum and while we waited for Ethan to grab the keys for a test drive that’s when we met Grant. He checked on us to make sure we were getting taken care of and chatted for a while. It was a great first impression! Long story short we were offered a great deal on the car and even kept our payments the same. Both Ethan and Grant made the whole process easy and painless. We never felt pressured and even left to get lunch before deciding. We will definitely recommend them to our friends and when we need a new vehicle we will be sure to come back. More
by Joshua French
Employees Worked With
Chad, Grant Geer, Ethan York
September 11, 2020
Price online was almost the price we paid, but pretty close. Erick was helpful in explaining process as first time buyer. Found the car online, came to test drive it, and drove away in it. close. Erick was helpful in explaining process as first time buyer. Found the car online, came to test drive it, and drove away in it. More
by edm6118
Employees Worked With
Erick Croke
September 11, 2020
I would recommend this business to any friends or family. Devin went above and beyond for my family and I will forever be greatful. They have a great inventory and everyone I delt with were so nice. A specia Devin went above and beyond for my family and I will forever be greatful. They have a great inventory and everyone I delt with were so nice. A special thank you to Shelly and Devin I cannot wait to do business with Jim Norton Toyota in the future! More
by baileymillerDA
Employees Worked With
Devin Roberts, Shelly Smith
September 10, 2020
Great customer service, zoua was very quick, considerate, and helpful! She explained everything to us and made us feel very comfortable! Great company, will definitely come back in the future! and helpful! She explained everything to us and made us feel very comfortable! Great company, will definitely come back in the future! More
by Jonathan
Employees Worked With
Zoua Vang
