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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,247 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,247 reviews

May 27, 2024

Love this place and will return any time I need any service for my Toyota More

by MICHELE3BKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your positive review, Michele! We appreciate your kind words and are thrilled to hear about your great experience at Jim Norton Toyota. We look forward to assisting you again in the future for all your Toyota service needs. See you next time! Sincerely, Courtney, Jim Norton Auto Group

May 26, 2024

Sean Ayers of the preowned cars sold me a Honda. He’s mannerly and knowledgeable More

by CKPRESLEY38
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rampp was very helpful and knowledgeable of the SUV, Brandon Fisher
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your positive review, Sean is indeed knowledgeable and mannerly. We appreciate your kind words and are glad to hear about your positive experience with us at Jim Norton Toyota. We look forward to assisting you again in the future or feel free to share your experience with others. Thank you! Sincerely, Courtney, Jim Norton Auto Group

May 25, 2024

Honest about car location. The 6 hour drive was worth it when I previously drove 2 hours to another dealership who had a car marked as there was was actually still in the build More

by TIFFY-DAVIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hammond
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota, Tiffy! We're thrilled to hear that Eric provided you with a smooth and informed car-buying experience. Your dedication to driving the extra miles to us does not go unnoticed, and we appreciate your kind words. We look forward to serving you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 25, 2024

Isaac was fantastic I highly recommend him to anybody looking for a easy car buying experience! More

by Thabgkim Z.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review! We are thrilled to hear that Isaac provided you with a fantastic car buying experience. At Jim Norton Toyota, we strive to make the process as easy and enjoyable as possible. Feel free to come back anytime or share your experience with others. Sincerely, Courtney, Jim Norton Auto Group

May 25, 2024

I was in for a routine complimentary service. All treated me well and were very efficient. More

by SHANNONS1607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zeb
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Shannon, for sharing your positive experience with Jim Norton Toyota! We are thrilled to hear that you had a great visit for your routine complimentary service. We appreciate your kind words about our team's efficiency and service. We look forward to welcoming you back in the future or feel free to share your experience with others! Sincerely, Courtney, Jim Norton Auto Group

May 25, 2024

Hands down, best Toyota dealership in Tulsa. No high pressure sales, inviting showroom, lots of inventory. More

by NANISAN3
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brant Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Freer
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words about Jim Norton Toyota! We are thrilled to hear that you had a great experience with us. We truly appreciate your support and hope to see you again soon. Sincerely, Courtney, Jim Norton Auto Group

May 25, 2024

Courteous staff. Service done as expected and in a reasonable time frame. Thanks for the service. More

by kat_twin
Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Kat! We're thrilled to hear that you found our staff courteous and appreciated the service done in a reasonable time frame. We look forward to welcoming you back to Jim Norton Toyota in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

May 24, 2024

Service is usually top tier. I only gave 4 stars this time because my appt to have my tires replaced apparently vanished. They were still able to get me in. More

by tessa227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback, Tessa. We set a very high standard for ourselves and our customer service, so we greatly appreciate you sharing this feedback.We are glad we were still able to take care of you and your tires. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

May 24, 2024

As I say again, David Holmes is the BEST service agent I have ever had. Personable, intelligent, easy to deal with. Always honest in my opinion. More

by bonfish606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review! We are thrilled to hear that David provided top-notch service during your visit. We strive to offer exceptional customer service, and we're delighted to hear that you had a great experience with us. We appreciate your kind words and look forward to seeing you again at Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

May 24, 2024

good service that was fast and thorough, did what was agreed to and found one item needing changing More

by doug3814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla Harmon
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Doug. We are delighted to hear that you received fast, thorough service from Jim Norton Toyota. We aim to deliver on our commitments and ensure your vehicle is in top condition. If you have any further concerns or need assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

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