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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,305 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,305 reviews

October 13, 2020

Levi was very helpful when I came in looking for a new car! He helped me get exactly what I was looking for and came in on his day off to finish up the paperwork. I am very happy with my purchase and his More

by Emily Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Morarie
Oct 15, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Levi and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 13, 2020

I had a horrible experience at Jim Norton Toyota (Tulsa). Marie was the only one who kept her word(s) during my experience with Jim Norton Toyota. She cares a lot about her customers and was very pleasant to More

by Julia X.
Recommend Dealer
No
Employees Worked With
Marie Bowers
October 12, 2020

We are returning customers to Jim Norton because of their easy sales process, fast financing department and great service department. They have always taken very good care of us! More

by DebiOgle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Neil Benjamin
Oct 14, 2020 -

Jim Norton Toyota Tulsa responded

Hi Debi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 12, 2020

Luis un excelente vendedor y comunicador de verdad que lo hace muy y los felicito por tener un personal tan alta mente calificado muchas gracias por todo excelentes persona . More

by segobiaangelusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Oct 14, 2020 -

Jim Norton Toyota Tulsa responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 07, 2020

Really appreciate the communication I had with Mr. Lewis and his sales employee, Mackie Smith. The sales experience was outstanding. Thanks again! Very professional, attentive, and courteous. More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis, Mackie Smith
Oct 09, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 06, 2020

Coles did a wonderful job working with us. He is a very hard worker and seemed to love his job. He checked on us several times to make sure that the process was going well with us. More

by charleyc
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karyssa Foster, Coles Weber
Oct 06, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Coles and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 05, 2020

The professionalism of Zoua was outstanding. She is a warm and welcoming person, who truly cares. She showed true concern for my needs. She is a true asset. I would recommend this dealership and her to m More

by Stinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoua Vang, Shelly Smith
Oct 06, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 02, 2020

After my horrible experience at regional hyundai I decided to take a chance with Jim Norton Toyota. Not only did Zack greet my husband and I at the door, he took his time to show us the Rav4 and made More

by Kathy yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Smith, Ethan York
Oct 06, 2020 -

Jim Norton Toyota Tulsa responded

Hi Kathy, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 02, 2020

Luis Rivas went above and beyond to find me a car! Believe me when I say, I didn't make it easy for him. I was very specific about what I wanted. He worked with me and finally satisfied me on both t More

by Danny Earl a.k.a. Santa
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Oct 06, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 30, 2020

Devin new exactly what we wanted before we even made the trip to Tulsa! The first car he showed us, was the car we choose! He made the whole experience very easy and smooth! Very easy to communicate with! W More

by BT2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts, Shelly Smith
Oct 01, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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