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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,305 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,305 reviews

October 23, 2020

I have bought 2 new Cars and I would never go anywhere else the sales department is good the service department is good I have not met one person that was not friendly it is the only place I would go to b More

by keehnlisa60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Fry, Anna Ford, Neil Benjamin, Tammy Smith
Oct 26, 2020 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 22, 2020

Very pleased with Kassidy's service.and the rest of the team. I will definitely consider Jim Norton dealership for future vehicles. Many people in my family have purchased here as well. More

by NSV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kassidy Owens
Oct 26, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Kassidy and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 21, 2020

Me and my dad went to pretty much every other dealership in town and weren’t met with the kindness or the overall care we experienced at Jim Norton. Mike was awesome! Him and my dad hit it off well and Mike More

by Elizabeth.jones853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Mike Almy
Oct 23, 2020 -

Jim Norton Toyota Tulsa responded

We are pleased to hear that you had an excellent experience with Mike and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 19, 2020

Very pleased with the service I received from Kassidy! Kassidy was very pleasant and helpful throughout my entire car buying experience. I highly recommend not only him but Jim Norton Toyota Tulsa as well More

by Purple87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hammond, Kassidy Owens
Oct 21, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Kassidy and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 19, 2020

I went to Jim Norton Toyota after looking everywhere for a new truck. I was looking for a new truck and finally when I got to Jim Norton Toyota they made me feel comfortable and confident in my decision to More

by kowens0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hammond, Kassidy Owens
Oct 21, 2020 -

Jim Norton Toyota Tulsa responded

We are pleased to hear that you had an excellent experience with Kassidy and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 18, 2020

From the moment Luis walked up to me I knew I was going to buy a new car from him and Jim Norton. I used the other dealership for my previous 4Runner. And not to go into much detail but from now on I found More

by hodges214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Oct 20, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for your great review! We're glad to have Luis on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 17, 2020

We were very pleased with the professionalism, courtesy, and the knowledge that Neil Benjamin showed during our car search. Neil really went above and beyond. We'll be recommending him to friends and famil More

by Casey & Kristine
Recommend Dealer
Yes
Employees Worked With
Neil Benjamin
Oct 20, 2020 -

Jim Norton Toyota Tulsa responded

Casey & Kristine, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Neil went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 17, 2020

I love my car!! Ask for Luis Rivas excellent service I I love my car!! Ask for Luis Rivas excellent service I recommend it 100% Thank you for the great services. I’m so happy ❤️ This place is am More

by Peggy
Recommend Dealer
Yes
Employees Worked With
Luis Rivas, Stefan Gerlei
Oct 20, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 16, 2020

I am a returning customer and bought a new Highlander. The trade in was appraised fairly and the sales process was professional. Robert Blocker was easy to work with and I got a good deal. More

by feldkam
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 14, 2020

Scott was AMAZING!! He made me feel so comfortable and confident in my decision and I couldn’t be more happy with my new car! Would 100% come back again just because of that experience. He deserves a rais More

by Acwilliams203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Rice, Scott Middleton
Oct 16, 2020 -

Jim Norton Toyota Tulsa responded

Hi and thanks for the great feedback! We're very happy that Scott was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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