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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,253 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,253 reviews

June 01, 2024

Excellent service sales and finance when i drove the vehicle off the lot it was very clean. More

by BILLPOWELLPHOTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Craddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Craddock
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Jun 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us, Bill! We're thrilled to hear that you received excellent customer service from our sales and finance teams. We take great pride in ensuring that our vehicles are clean and in top condition for our customers. Enjoy your new ride, and we hope to see you again at Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

June 01, 2024

They did what I was there to have service on my vehicle. Thank you, again. More

by sdspears53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave a positive review of your service experience with us at Jim Norton Toyota! We are glad to hear that we were able to meet your expectations during your visit. We appreciate your business and look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 31, 2024

Had to rent. truck for $52, was not told what time vehicle ready next day More

by emilywarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns. I alerted our Service Manager, Eric Cooper, who said he reached out to discuss this review and address your concerns. Please know you are always welcome to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

May 31, 2024

Isaac was terrific, it was a quick process and I’m thankful for such a knowledgeable salesperson. More

by Bobby Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Bobby, for the kind words! We're thrilled to hear that Isaac provided you with a quick and knowledgeable car-buying experience. We appreciate your feedback and hope to see you again at Jim Norton Toyota. Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

Joey Ryan Pippin was a great service advisor and helped so much. He answered all my questions and gave great recommendations. More

by haylee.pritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Haylee, for taking the time to share your positive experience with Jim Norton Toyota. We are thrilled to hear that Joey provided you with great service and valuable recommendations. We truly appreciate your feedback and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

I am always impressed with the people and work done by the service department. It is organized and usually prompt More

by bill633450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words about our service department at Jim Norton Toyota! We strive to provide organized and prompt service to all our customers. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

Always polite and helpful. Communicates well and always quick and timely. I plan to use Josh each time that I can. More

by pdbagent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words and positive feedback about Josh! We are delighted to hear that you had a pleasant experience with us at Jim Norton Toyota. We look forward to assisting you with your vehicle needs in the future. Feel free to reach out anytime! Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

Great sales man and make my shopping experience quick and easy. Definitely will Shop with him again More

by Josephhamilton090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock, Frank Freer
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May 31, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive feedback! We are delighted to hear that you had a quick and easy shopping experience with our sales team at Jim Norton Toyota. We appreciate your kind words and look forward to welcoming you back for your next vehicle purchase. See you soon! Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

Excellent team and service. A pleasure to work with this group. I appreciate the professional attitude and service. More

by steveaggie831961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the great feedback! We're thrilled to hear about your positive experience at Jim Norton Toyota. We strive to provide top-notch service, and we're glad to know we hit the mark. We look forward to working with you again in the future and appreciate you choosing us for your automotive needs. Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

I have used Jim Norton service department for 10 years and have never been disappointed. More

by mg.gorgepage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for being a loyal customer of Jim Norton Toyota for the past 10 years! We are thrilled to hear that you have always had a positive experience with our service department. We appreciate your trust and look forward to continuing to provide you with excellent service in the future. Sincerely, Courtney, Jim Norton Auto Group

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