Back

Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,247 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
Contact Dealership

9809 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 3,247 reviews

June 03, 2024

All employees are courteous, friendly and fair to deal with. I have enjoyed my repairs and service time at Jim Norton. More

by dkcoupe44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear that you found our employees courteous, friendly, and fair. We're glad you enjoyed your repairs and service time at Jim Norton Toyota. We look forward to serving you again! Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

I have been a Jim Norton customer for 10 years. Every experience has been excellent. I especially commend service adviser, Joey Ryan, for his clear explanation of all issues and his genuine conce More

by jamesgarrett30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for being a loyal customer for the past 10 years, James! We truly appreciate your feedback and are thrilled to hear about your excellent experiences with us. We're glad that Joey provided clear explanations and genuine concern for resolving any issues. We look forward to serving you again at Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

David Holmes has been my service advisor since 2009. He is always kind, courteous and so helpful! I so appreciate him! More

by telecc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your fantastic review! We are thrilled to hear that David has provided you with excellent service since 2009. Your kind words are much appreciated, and we’re grateful for your loyalty. We look forward to continuing to serve you and taking care of your needs at Jim Norton Toyota. Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

Very timely. Good communication. Good value. I was pleasantly served and I will definitely return. More

by DAWNPEGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Dawn. We're thrilled to hear that you had a great experience with Jim Norton Toyota. We appreciate your feedback and look forward to welcoming you back in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 01, 2024

Excellent service sales and finance when i drove the vehicle off the lot it was very clean. More

by BILLPOWELLPHOTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Craddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Craddock
Jun 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us, Bill! We're thrilled to hear that you received excellent customer service from our sales and finance teams. We take great pride in ensuring that our vehicles are clean and in top condition for our customers. Enjoy your new ride, and we hope to see you again at Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

June 01, 2024

They did what I was there to have service on my vehicle. Thank you, again. More

by sdspears53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave a positive review of your service experience with us at Jim Norton Toyota! We are glad to hear that we were able to meet your expectations during your visit. We appreciate your business and look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 31, 2024

Isaac was terrific, it was a quick process and I’m thankful for such a knowledgeable salesperson. More

by Bobby Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Bobby, for the kind words! We're thrilled to hear that Isaac provided you with a quick and knowledgeable car-buying experience. We appreciate your feedback and hope to see you again at Jim Norton Toyota. Sincerely, Courtney, Jim Norton Auto Group

May 31, 2024

Had to rent. truck for $52, was not told what time vehicle ready next day More

by emilywarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns. I alerted our Service Manager, Eric Cooper, who said he reached out to discuss this review and address your concerns. Please know you are always welcome to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

Always polite and helpful. Communicates well and always quick and timely. I plan to use Josh each time that I can. More

by pdbagent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words and positive feedback about Josh! We are delighted to hear that you had a pleasant experience with us at Jim Norton Toyota. We look forward to assisting you with your vehicle needs in the future. Feel free to reach out anytime! Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

Great sales man and make my shopping experience quick and easy. Definitely will Shop with him again More

by Josephhamilton090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock, Frank Freer
May 31, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive feedback! We are delighted to hear that you had a quick and easy shopping experience with our sales team at Jim Norton Toyota. We appreciate your kind words and look forward to welcoming you back for your next vehicle purchase. See you soon! Sincerely, Courtney, Jim Norton Auto Group

...
13
...