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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,302 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,302 reviews

August 23, 2021

Joe was so patient with all of the questions we had regarding the purchase of our new car. Since we don’t buy cars very often, things had changed greatly since the last new car. Joe was very knowledg More

by carriebarnes40
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim
Aug 25, 2021 -

Jim Norton Toyota Tulsa responded

Hello Carrie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joe was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 22, 2021

Robert Blocker did a great job finding my vehicle and keeping in touch during the process. Good guy to work with. Seth went above and beyond to get us the best deal on financing! More

by Sharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Pinkerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 21, 2021

Wasn't sure about a successful deal with Toyota at the beginning but am greatly appreciative of the beneficent efforts of Toyota, and Tony's extreme persistence and efficiency! (They will work with you!.) More

by Lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Honeycutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TARIG-USED CAR TONY Al-taweel, Ron Karmen
Aug 24, 2021 -

Jim Norton Toyota Tulsa responded

Hello Lady and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Toyota was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 21, 2021

He provided great service and was a knowledgeable salesman. We were able to get in and out very quickly with the used car that we purchased. More

by Jeffcarter4717
Recommend Dealer
Yes
Employees Worked With
Farhad Ghavami
Aug 24, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 21, 2021

Muy buen trabajador, me ayudo bastante y me presto un servicio de muy buena calidad, me ayudo a decidir por cual carro quería y a resolver cualquier duda que yo tenia More

by Cesar mejias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 24, 2021 -

Jim Norton Toyota Tulsa responded

Muchas gracias, que tenga un día exelente! Sinceramente, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 21, 2021

La atención y asesoramiento fue excelente!!! Recomendado al 1000% la amabilidad en todo momento, despejó todas mis dudas y el manejo de los dos idiomas fue genial More

by Jennyjhernandezg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 24, 2021 -

Jim Norton Toyota Tulsa responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 21, 2021

First time here - great customer service!! Our sales rep was kind, extremely knowledgeable, didn’t frustrate the process at all. I am actually planning on another purchase with him! Definitely will come bac More

by Rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farhad Ghavami
Aug 24, 2021 -

Jim Norton Toyota Tulsa responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 21, 2021

Very good service Tony was very courteous very helpful he found the right vehicle for me very pleased highly recommended. This sells man To any customer looking to buy a car. More

by Langgin.brendasue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Aug 21, 2021 -

Langgin.brendasue responded

Very good service Tony was very courteous very helpful he found the right vehicle for me very pleased highly recommended.this sells man to anyone Customer Looking to buy a car.

August 21, 2021

We had been to 3 different dealerships so I was a little frustrated & Hot. Brandon "Boe" came over to help us. He was knowledgeable and was quick with answers to our questions. The car was for my wife we ha More

by Lrm58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON HELLARD
Aug 24, 2021 -

Jim Norton Toyota Tulsa responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brandon was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 21, 2021

We went to 3 dealership and we end to this one with a great experience Brando ( Boe) he take care everything very professional. One of the best sale mens. More

by Lolita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON HELLARD
Aug 24, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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