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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,302 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,302 reviews

August 28, 2021

Luis Espina is an AMAZING salesman he’s very friendly, humble, great smile and a funny sense of humor. He took great care in listening to our needs, and making sure we received the absolute best deal for More

by MrsSmith7717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Knowlton, Luis Espina
Aug 31, 2021 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle, Mrs. Smith. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Luis was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 28, 2021

I am a first time buyer and my experince was excellent I am a first time buyer and my experince was excellent very knowledgeable person and very kind. I enjoyed buying my car with my salesperson Farhad G More

by Felipe De Jesus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farhad Ghavami
Aug 31, 2021 -

Jim Norton Toyota Tulsa responded

Hello Felipe, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Farhad was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 28, 2021

Wes koch was very helpful through the entire sale process. He was very informative helped us with our trade in and our purchase. Great guy I would definitely recommend him. More

by Juan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Koch
Aug 31, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review, Juan! I'm very happy to hear that Wes was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 28, 2021

The absolute best customer service I have ever received. Very stress free! Everyone went above and beyond to give us the best quality service! Luis was an exceptional salesman. Everyone at the dealership wa More

by anyamacbeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassidy Owens, Luis Espina
Aug 31, 2021 -

Jim Norton Toyota Tulsa responded

Anya, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 26, 2021

We had a great experience with our car salesman, Farhad Ghavami. He went above and beyond to help us with this deal. The finance department could use a few tips in friendliness. We did not use them for fin More

by A
Recommend Dealer
Yes
Employees Worked With
Farhad Ghavami
Aug 30, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 26, 2021

Muy buen servicio totalmente recomendado👍🏻Nos agrado Muy buen servicio totalmente recomendado👍🏻 Nos agrado la asesoria , muy buen trato.. excelente persona. Muy buena atención. Obtuvimos el carro que More

by Marisol Valdez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 30, 2021 -

Jim Norton Toyota Tulsa responded

Gracias por tomarse el tiempo para dejarnos este comentario. Su revisión nos da la oportunidad de saber si estamos brindando un excelente servicio al cliente y me alegra que este haya sido su caso. Háganos saber si podemos ayudarlo con algo más, gracias. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 26, 2021

Grasias a nuestro amigo Luis espina por ayudarnos a realizar la compra de nuestro Toyota Camry nos ayudó mucho en asesoramiento de cómo acer la compra More

by Carlosvldzspnza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 30, 2021 -

Jim Norton Toyota Tulsa responded

Gracias por sus maravillosos comentarios. Siempre nos esforzamos por satisfacer las necesidades de nuestros clientes sin importar la situación. No dude en hacernos saber si tiene alguna inquietud sobre su vehículo. Sincaramente, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 26, 2021

Very experienced and customer centrist. Pays attention to details and works to provide customer satisfaction. Would recommend this dealership to others for new or used card More

by bereedavid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mychal Zambrano
Aug 30, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 25, 2021

Great and friendly stuff.. great service.. wide selection of cars and trucks upon your need and request .. special thanks for Mr. Toni Altaweel for his great efforts . More

by Abd-alhadi Hesan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Aug 27, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 24, 2021

Wes was a great help. Loving my new Tacoma! I’m so glad I contacted Wes before I bought a ranger! The Tacoma is a way better truck! More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Koch
Aug 26, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Wes and our team were helpful during your visit and that you love your new Toyota Tacoma. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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