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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,301 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,301 reviews

September 01, 2021

Jon was great! He made buying a new Toyota stress free! He was informative and passionate about Toyota without being pushy. Thanks again for all your help! More

by Burcham’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 01, 2021

I had been looking around with lots of others but Jonathan was the best! He help me look at cars remotely and sent pictures to my work phone so I could decide. Even though my car type was in high dem More

by New Car Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 31, 2021

Jon was very helpful. The whole process was done by text and pretty easy. I told them what I wanted and what I had to trade. I sent some pics and we made an agreement. The Tacoma came in a couple weeks late More

by Rob Haile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 31, 2021

There is no dealership experience like Jim Norton Toyota. I’ve never been a fan of the car buying process but Jon Coats at Jim norton made the process easy and enjoyable. He helped me get the car i’ve alway More

by stephbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 31, 2021

I visited Jim Norton to buy a car, the team was very helpful and provided full details for the card. I highly recommend dealing with them for sale and after sale services More

by Kal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Knowlton, Chris Austin
Sep 02, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 31, 2021

Had a good experience at Jim Norton Toyota in Tulsa Oklahoma. I bought a car here last year and was satisfied withit. I recommend Farhad to anyone else. More

by mahayes1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farhad Ghavami
Sep 02, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 31, 2021

I would highly recommend Joe K and the team at Jim Norton Toyota. Joe kept excellent communication throughout the buying process and made my purchase painless. If you want someone who takes pride in product More

by gradski_s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Lewis, Joe Krautheim, Jonathan Reimbold, Sara Knowlton
Sep 02, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 30, 2021

It was such a pleasure working with Tony, he made my first car buying experience a plus. I would highly recommend Tony for your next car purchase.. He’s also very funny and personable More

by Haliburton.malinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Honeycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TARIG-USED CAR TONY Al-taweel
Sep 01, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 28, 2021

The experience was straight forward, honest, and present. Will recommend the dealership to others, as well as will be a repeat customer. Overall experience was positive. More

by marshall kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farhad Ghavami
Aug 31, 2021 -

Jim Norton Toyota Tulsa responded

Marshall, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 28, 2021

Luis Espina is an AMAZING salesman he’s very friendly, humble, great smile and a funny sense of humor. He took great care in listening to our needs, and making sure we received the absolute best deal for More

by MrsSmith7717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Knowlton, Luis Espina
Aug 31, 2021 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle, Mrs. Smith. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Luis was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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