Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,302 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
Contact Dealership
View Awards

9809 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 3,302 reviews

October 05, 2021

I walked and was welcomed immediately and met with Brandon, who was extremely helpful with the entire purchasing process, I felt very comfortable the entire visit at Jim Norton Toyota! More

by Noah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow, Kassidy Owens
Report | Print
Oct 07, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 30, 2021

The best experience I’ve ever had at a dealership ! Super friendly and kind people! More

by Mamartimartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoua Vang
Report | Print
Oct 04, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 29, 2021

He was very helpful and knowledgeable. He answered any questions I had. He helped me figure out which vehicle was right for me. More

by hollylemon889
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hammond, BRANDON HELLARD
Report | Print
Oct 01, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 28, 2021

I am a repeat customer & would highly recommend this dealership. They have been great. Love my new car. More

by flproctor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauy Brewer
Report | Print
Sep 30, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 26, 2021

Wonderful dealership with great people. I had a great Wonderful dealership with great people. I had a great experience here and I will continue to go here. I highly recommend this place! More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Koch, Ron Karmen
Report | Print
Sep 28, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 25, 2021

Came here to just take a look around and met Brandon. He showed me around answered all my questions took me on a test drive in the vehicle I decided to purchase. He was with me every step of the way through More

by mrtak4life
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Vail
Report | Print
Sep 28, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Brandon and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 22, 2021

Car buying experience was quick. I was In and out. Everyone was friendly and down to earth. More

by Dshepbu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kade Stuart, Mychal Zambrano
Report | Print
Sep 22, 2021 -

Jim Norton Toyota Tulsa responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. Please contact our New Car Director, Gibson Freter, at 918-250-6888, Gibson_freter@jimnortontoyota.com. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 19, 2021

Awesome teamwork!Once the sale was agreed upon, finance Awesome teamwork! Once the sale was agreed upon, finance processed the papers quickly and i was on my way! Thanks for making this easy! More

by Chevy Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farhad Ghavami, Shawn Hammond
Report | Print
Sep 21, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 17, 2021

Tony was a great help to us! He found exactly what we needed and got us a fantastic deal! More

by Grace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Report | Print
Sep 21, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Tony and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 16, 2021

David Holmes, Service Tech, is OUTSTANDING and I rate him 5 STARS every time over the past several years we have taken our vehicle in. He is professional in all ways, courteous, very knowledgeable. It is a More

by Rosalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing about your visit with us! I am happy to hear that David was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

1
...
123
124
125
...
331