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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,253 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,253 reviews

June 05, 2024

Brian and Brant were great to work with! Go see these guys and get set up with a great vehicle. More

by STEFFAN.G.ANDERSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brant Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Arneecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Steffan! Brian and Brant appreciate your kind words. We're thrilled to hear that you had a great experience at Jim Norton Toyota. We look forward to seeing you again for your future vehicle needs. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 05, 2024

Not really check vehicles engine and everything than still good will say fair and no change oil wil say change oil and cost money. More

by CSMUNGPI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

My service advisor is Daniel Rampp. He is knowledgeable, friendly, efficient, and took care of my issues. Thanks! More

by randolph philpot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rampp
Jun 05, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Randolph! We are thrilled to hear about your great experience with Daniel at Jim Norton Toyota. We will make sure to pass along your kind words to him. Please don't hesitate to visit us again for any future needs, and feel free to share your experience with others. We appreciate your business! Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

As usual, David was professional and addressed my issues and concerns. I will be back. More

by thornbrughmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Jim Norton Toyota Tulsa responded

Mike, thank you for your positive review of Jim Norton Toyota! We're thrilled to hear that David provided you with professional service. We look forward to welcoming you back for your future automotive needs. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

In general I am extremely pleased at Jim Norton ‘s Dealership. In particular my long time selection of Josh Pippin as my primary Service Representative has been rewarding. More

by jmabry50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your 5-star review of Jim Norton Toyota! We're thrilled to hear that you are extremely pleased with our dealership and that Josh has been providing you with exceptional service. We appreciate your continued loyalty and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

It was nice to meet Steve, he really worked for us on this deal. I’ll be back. More

by SAMGARRETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Brown
Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Sam, for the positive feedback about your experience with Steve at Jim Norton Toyota. We're glad he was able to assist you with your deal, and we look forward to welcoming you back in the future. Don't hesitate to reach out if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

I couldn’t have picked a better dealership to get my car. Matthew was extremely helpful and friendly and he felt genuine, unlike just about every other car salesman I’ve met. He helped me buy a pre-owned car More

by Sam Coleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brant Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Ogle
Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience, Sam! We are thrilled to hear that Matthew provided you with exceptional service and made your car-buying experience enjoyable. We truly appreciate your recommendation and look forward to assisting you in the future. Safe travels in your new pre-owned car from Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

We received excellent service from the first time I sent an email salesman Buzz was awesome He responded to our needs and requests Happy to get our new four runner without any problems. It was prepared More

by NOWENS82
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy "Buzz" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Craddock
Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the fantastic review! We are delighted that Buzz provided you with excellent service and met all your needs and requests efficiently. It's great to know that you had a seamless experience purchasing your new Toyota 4Runner and that it was ready for you to test drive. We strive to treat all our customers well, and we are glad that you felt well taken care of. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

Always happy with service here! Words words words words words words words words words words More

by perre.hoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know so that’s what ya get
Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your positive experience with us, Perre! We truly appreciate your kind words and your continued support. We look forward to serving you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

I asked to have tire light looked at and they didn’t. I haven’t had time to schedule an appointment. I’m a very busy person and I asked for this to be taken care of when I came in but someone dropped th More

by livinit2day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember who helped me
Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

We set a very high standard for ourselves and our customer service, so we greatly appreciate you sharing this feedback. It has been shared with our management team for further review. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

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