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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,247 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,247 reviews

June 05, 2024

The service was quick and I feel like i got a great deal. Thank you so much Jim Norton Toyota! More

by Karl Yang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alva Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Karl, for sharing your positive experience with us at Jim Norton Toyota! We are thrilled to hear that you had a quick service and felt like you got a great deal. We appreciate your kind words and are always here to assist you. See you next time! Sincerely, Courtney, Jim Norton Auto Group

June 05, 2024

Order to do work done quickly. Very courteous. Work done in reasonable time frame. No problems. Good job as usual. More

by CHARDAN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your positive review and for choosing Jim Norton Toyota. We are delighted to hear that you found our service quick and courteous. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 05, 2024

Service is generally good, BUT! !! I have had to ask every time we get our Camary serviced, that our car gets cleaned/washed like every other customer. NEVER happens!!! More

by GEORGE.UPKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

We are extremely thankful for our customers and value their honest feedback. Thank you for sharing these concerns, which are now under review with our management team. You are invited to contact our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com at any time – we welcome your call. Sincerely, Courtney, Jim Norton Auto Group

June 05, 2024

The Sales Person was very friendly and helpful. He answered any questions I had and explained things super well.He was super prepared and understanding. I am very happy with my new car. More

by HETALIA_LOVER101
Recommend Dealer
Yes
Employees Worked With
Kade Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our salesperson provided you with excellent service, answered all your questions, and made sure you felt informed and comfortable throughout the process. We're delighted that you are happy with your new car from Jim Norton Toyota. If you ever need anything in the future, feel free to reach out. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 05, 2024

Brian and Brant were great to work with! Go see these guys and get set up with a great vehicle. More

by STEFFAN.G.ANDERSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brant Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Arneecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Steffan! Brian and Brant appreciate your kind words. We're thrilled to hear that you had a great experience at Jim Norton Toyota. We look forward to seeing you again for your future vehicle needs. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 05, 2024

Not really check vehicles engine and everything than still good will say fair and no change oil wil say change oil and cost money. More

by CSMUNGPI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

I couldn’t have picked a better dealership to get my car. Matthew was extremely helpful and friendly and he felt genuine, unlike just about every other car salesman I’ve met. He helped me buy a pre-owned car More

by Sam Coleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brant Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Ogle
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Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience, Sam! We are thrilled to hear that Matthew provided you with exceptional service and made your car-buying experience enjoyable. We truly appreciate your recommendation and look forward to assisting you in the future. Safe travels in your new pre-owned car from Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

As usual, David was professional and addressed my issues and concerns. I will be back. More

by thornbrughmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Jim Norton Toyota Tulsa responded

Mike, thank you for your positive review of Jim Norton Toyota! We're thrilled to hear that David provided you with professional service. We look forward to welcoming you back for your future automotive needs. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

In general I am extremely pleased at Jim Norton ‘s Dealership. In particular my long time selection of Josh Pippin as my primary Service Representative has been rewarding. More

by jmabry50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your 5-star review of Jim Norton Toyota! We're thrilled to hear that you are extremely pleased with our dealership and that Josh has been providing you with exceptional service. We appreciate your continued loyalty and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

It was nice to meet Steve, he really worked for us on this deal. I’ll be back. More

by SAMGARRETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Sam, for the positive feedback about your experience with Steve at Jim Norton Toyota. We're glad he was able to assist you with your deal, and we look forward to welcoming you back in the future. Don't hesitate to reach out if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

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