Jim Norton T-Town Chevrolet - Service Center

Rhino Liner Purchased Rhino Liner for my husbands new truck. They had it in and out within a few hours and it looks great! My husband loves it. Purchased Rhino Liner for my husbands new truck. They had it in and out within a few hours and it looks great! My husband loves it. More

men of their word calling Joe to get an appointment and he had Kevin call me to set the service appointment. He got my car right in and kept his word on getting me bac calling Joe to get an appointment and he had Kevin call me to set the service appointment. He got my car right in and kept his word on getting me back to work and then they brought my car to me when they were done. They did everything the way it was told to me at the first phone call. They even called to see if everything was okay.. My daddy always said a man is no better than his word and both Joe and Kevin are good men and very trust worthy.. They have great service and great customer service... Pat Graffman More

Oilchange I bought a 2013 Chevrolet Cruze about nine months ago. I paid extra for an extended coverage plan that included free oil changes. I took my car to Jim I bought a 2013 Chevrolet Cruze about nine months ago. I paid extra for an extended coverage plan that included free oil changes. I took my car to Jim Glover and the attendant informed me that my plan had expired. I was disappointed, but needed an oil change. They told me the price and I left my vehicle with them. After not hearing back I went back to check three hours later. They had forgotten about my vehicle! The attendant apologized and said they'd do it for free. Fifteen minutes later I was on my way. Thank you Jim Glover?? More

My 2012 Malibu was in for regular service, oil change, tire rotation, etc. The service rep took good care of this, I received 2 calls that my car was ready for pick up, the loaner car was clean, operate tire rotation, etc. The service rep took good care of this, I received 2 calls that my car was ready for pick up, the loaner car was clean, operated well and my overall was terrific. Overall Rating A+ More

Awesome Service Kevin Thames does an outstanding job taking care of my service needs. He is the reason I bought my second vehicle from your dealership becaue I know w Kevin Thames does an outstanding job taking care of my service needs. He is the reason I bought my second vehicle from your dealership becaue I know without a shadow of doubt I will be listened to and taken care of. I never feel uncomfortable coming in & either waiting for the service to be performed or using the shuttle to take me back to work. Mr. Thames is the diamond in your dealership!!!! I have recommended friends & family to take their vehicles to be serviced there. More

While driving home one night my car "stalled" and my engine light came on and my light read "Reduced Engine Power". I immediately stopped at an O'Reilly's and had them read the code. They told and my engine light came on and my light read "Reduced Engine Power". I immediately stopped at an O'Reilly's and had them read the code. They told me it was a foot pedal accelarator sensor and when they looked up the part it was a "dealer only" part. He then recommended I take it to a mechanic he knew that could tell me more. I took my car over there and he told me that when you replace that sensor it is better to replace the one under the hood too and gave me an extimate of $1,000.00 or more. Well, since I am a single, self-supporting woman, I couldn't afford that and since when I turned my car off, the code cleared and my car would run fine, I kept driving my car. The "Reduced Engine Power" and engine light would come on sporatically... sometime not for a few days and sometimes every day for awhile. I finally got tired of it happening when I was trying to drive home (to Adair, OK from downtown Tulsa) in Tulsa traffic. It was during one of our ice storms this year, when I called the Chevrolet dealership in Pryor and talked to Jason he said he would have to arrange for me to get a loaner car and for me to call back. I waiting a few days since I wasn't going anywhere in the ice anyway. I called him back and left a voice message. No return call. Several days later, I called again and left a voice message. Still no return phone call. A few weeks later, after work, while on my way home, I couldn't go more than 10 or 15 miles and the "Reduced Engine Power" would come on and I had had enough. I called Jim Glover Service department and Kevin Thames answered the phone. I started with "I've had a really bad day and I'm sorry if I get short wtih you, but please help me." Kevin very calmly asked "What's going on and what can I do to fix it?" So I explained about the "Reduced Engine Power" and calling the other dealership and the no return calls from them and the estimate I had gotten for the repairs and he immediately looked up the part and told me the part was only a little over a hundred dollars. He then told me to drop the car off the next day between 4-7 and he would have a loaner car ready for me. I breathed a sigh of relief.... The next day I dropped my car off and as Kevin promised they had a car waiting on me. When I explained to Kevin that I might put more than the 125 miles daily limit on it since I live 64 miles from work one way, he told me not to worry, he would take care of it. The very next day, before noon, Kevin called and said my car was ready!!! I was amazed at how fast they fixed it. I went over on my lunch hour, turned in the loaner car and picked mine us. That's been almost a week now and my car is driving wonderful and no engine light is on, no "reduced engine power" is happening and I'm a very HAPPY and SATISFIED CUSTOMER! Thank you Jim Glover for hiring Kevin Thames!!!! He is good for your business. I will be back when I need service and I have and will continue to tell everyone about the great, fast and friendly service I received at Jim Glover Service Department. More

very friendly and great service the people are very service oriented and are good at followup the cashier also very nice and very good at her work service oriented and are good at followup the cashier also very nice and very good at her work More

Keep up the GREAT work Jim Glover!! Service is always great! I love the fact they always call you before they do anything to your vehicle and explain problems in depth. Shona is always great to work with great! I love the fact they always call you before they do anything to your vehicle and explain problems in depth. Shona is always great to work with and the Mechanics are the BEST around! I would like to mention if you need a ride anywhere they always have someone their to help you out!! Again Keep up the GREAT Work!! More

Awesome. I was able to get in and out quickly with no appointment. Very knowledgeable and trained staff that was very friendly. I would recommend this service to anyone that wanted my opinion. appointment. Very knowledgeable and trained staff that was very friendly. I would recommend this service to anyone that wanted my opinion. More

Mike Williams was very good in explaining things to me and helpful with getting it fixed. Satisfied with the results. Will be happy to recommend your services. and helpful with getting it fixed. Satisfied with the results. Will be happy to recommend your services. More