Jim Norton T-Town Chevrolet

Bad Customer Service They sold me a unsafe driving truck from the start. They’ve ignore my calls on 7/23 I got this truck on a sat. I’ve drove back to TX where I work and They sold me a unsafe driving truck from the start. They’ve ignore my calls on 7/23 I got this truck on a sat. I’ve drove back to TX where I work and been having problem with it. I’ve told them I wanted my old truck back because I feel unsafe driving this truck. Phillip Thompson never return any of my calls that goes for Christian Santabria that sold me this truck. The A arms are sitting on the frame of the truck. I travel for work and want to get me a camper but I feel unsafe and DisRespect ive been very patient I’ve waiting all day sat for them to get this right and now I’m having problem with it. They should have gone the extra miles for this truck and take Pride in it but there was none of it at all and I’m very unhappy with it and unsafe. Don’t get me wrong they did good from the start till I started having problem. There was dirt and mud all under that truck like they never really investigate to make sure it was safe to drive. I had to say something about it and getting it clean when I shouldn’t have to from the start. Now I deeply regret getting this truck and feel very unsafe when it comes with my work and traveling. Telling me they are all about customer service and keeping them happy and do whatever it takes to keep it that way. I want my truck back I’m stuck down in Pasadena Texas for work and I can’t comeback up there. This is my 2nd truck I got from This lot first one turn out great that why I came back. Now days you can believe it I will not come back for a 3rd one. Dealing with all this BS SINCE DAY ONE... one more thing I forgot to add I took it in a Chevy dealership Monday and been in there all day for them to find out what’s wrong with it and tell me about the a A arms sitting on the frame. More

Nice!!! My credit isn't all that good but they worked everything out an made sure I was leaving with nice n reasonable vehicle..they was very determine My credit isn't all that good but they worked everything out an made sure I was leaving with nice n reasonable vehicle..they was very determine More

Great experience The repair on my Impala was handed with courtesy and professionalism. All representatives were helpful and expressed their gratitude for my business. The repair on my Impala was handed with courtesy and professionalism. All representatives were helpful and expressed their gratitude for my business. I recommend Route 66 Chevrolet service. More

Isaac was great I had dealt with Jim Glover in the past and the service /car shopping was horrible. I explained that to Isaac and he went above and beyond to take ca I had dealt with Jim Glover in the past and the service /car shopping was horrible. I explained that to Isaac and he went above and beyond to take care of my needs and make sure that I was completely satisfied with my purchase of a 2015 Dodge Journey. I will tell anyone I know that is in the market for a quality used vehicle to see Isaac. More

Courteous service I was greeted promptly and the work was done in a timely manner. That was without an appointment. I highly recommend Route 66 service center. I was greeted promptly and the work was done in a timely manner. That was without an appointment. I highly recommend Route 66 service center. More

Used 3/4 ton I noticed the dealer had a stock truck that checked all the boxes for what I was looking for. I contacted a salesman and laid all my cards on the tabl I noticed the dealer had a stock truck that checked all the boxes for what I was looking for. I contacted a salesman and laid all my cards on the table. What I earn, what I wanted to pay, what I wanted to pay down, what I had to trade, and what my payoff was. I told him I was set on my request. He and the used care sales manager made it work More

Amazing Experience Amazing experience. Everyone I interacted with was extremely helpful and nice. I drove 4 hours because of the friendly service I received over the pho Amazing experience. Everyone I interacted with was extremely helpful and nice. I drove 4 hours because of the friendly service I received over the phone. This place is a go to for a vehicle purchase. More

Great experience. Nice people. Really fast and efficient service.. Clean waiting area..Kept up to date on the work progress. No hard sell on any extra service. Nice people. Really fast and efficient service.. Clean waiting area..Kept up to date on the work progress. No hard sell on any extra service. More

Service Extremely pleased with the service I was provided and the quick turnaround. Thank you, Danny and to everyone else who worked on my vehicle. I will def Extremely pleased with the service I was provided and the quick turnaround. Thank you, Danny and to everyone else who worked on my vehicle. I will definitely recommend!! More

Great deal we weren't even looking for We were just browsing and we were greeted right away by Tony. He was very helpful and attended to us like we were the most important people in the dea We were just browsing and we were greeted right away by Tony. He was very helpful and attended to us like we were the most important people in the dealership that day. When he came back with the offer on the Mitsubishi we bought we felt like that was a great deal. I would recommend Route 66 Chevrolet to all my friends. More