Jim Norton T-Town Chevrolet

Top Notch Second time for service at this dealership. Great staff and quality work. Reliable. Love that the service department opens at 7 AM on Saturday, and th Second time for service at this dealership. Great staff and quality work. Reliable. Love that the service department opens at 7 AM on Saturday, and the coffee and donuts are ready! More

I purchased a 2017 Dodge Grand Caravan. Drove it for 49 days and the transmission went out. They were unable to do the repair so they sent it to another shop. After 22 days they pulled my loaner vehicle. T days and the transmission went out. They were unable to do the repair so they sent it to another shop. After 22 days they pulled my loaner vehicle. The other shop never ordered the parts for the repair. And nobody at Route 66 bothered to check. Phillip told me that if I wanted another loaner vehicle I would have to call the shop where it was at. I am very sorry that I've ever went to this dealership. Hal in finance does not return calls. I cant even get my tire warentee and gap coverage paperwork. I bought this car to drive for Lyft so I'm basically out of work for 5 weeks. I had to send my vehicle to a third shop to get it repaired. That repair took 7 days. More

Oil change Just love this place they always get u done and dnt have u waiting all day.so I will recommend. Good job employees thank you Just love this place they always get u done and dnt have u waiting all day.so I will recommend. Good job employees thank you More

Fixed my problem Did a nice job. Checked where my leak was coming from in back window. Will come back to fix leak.in the near future or so.. Did a nice job. Checked where my leak was coming from in back window. Will come back to fix leak.in the near future or so.. More

Great service! They took great care of my car. My light was burned out and they replaced it in a timely manner. I won’t take my car anywhere else They took great care of my car. My light was burned out and they replaced it in a timely manner. I won’t take my car anywhere else More

Service They solved the issues with my truck. Best shop in Tulsa. Will use these guys for future work on my vehicle. Have bought 3 new ones from there. They solved the issues with my truck. Best shop in Tulsa. Will use these guys for future work on my vehicle. Have bought 3 new ones from there. More

Lower cost We had to replace our windshield wiper assembly and was quoted a lot more than what Route 66 was able to do it for at another company. We had to replace our windshield wiper assembly and was quoted a lot more than what Route 66 was able to do it for at another company. More

Vehicle serviced in timely manner Took our 2016 Silverado in for service and Ken and staff were very helpful and did a great job of getting it taken care of and getting me back out on Took our 2016 Silverado in for service and Ken and staff were very helpful and did a great job of getting it taken care of and getting me back out on the road. Good team at Route 66. More

Oil and filter change on my 2016 chevrolet equinox Philip Padgett is the one I go to . Friendly with excellent service always caring about my needs on the car . He was very prompt in getting the servic Philip Padgett is the one I go to . Friendly with excellent service always caring about my needs on the car . He was very prompt in getting the service started . He always came and got me in the waiting area. He is a 5 star employee .. I am sure glad to receive the email that route 66 sends me on the specials for the discount coupons each month This is a great help to keep them coming . I tell my friends about route 66 and its excellent service department. More

Got ripped off with my lifetime engine warranty When I bought the vehicle they told me my engine had a lifetime warranty if I did all my oil changes at the dealership so I did. I asked one of the se When I bought the vehicle they told me my engine had a lifetime warranty if I did all my oil changes at the dealership so I did. I asked one of the service advisors what's the grace period between oil changes. He told me as long as it doesn't exceed 7,000 miles. My truck broke down a lifter on #7 cylinder stopped working. Service advisor Lee Boyse told me I'll get a tow truck and get your truck to our shop then he said your lifetime warranty is no good unless we have to change out the entire engine. That is not what they tell you at the time of purchase. He said I'd have to pay over 4,000 dollars to get my truck fixed. That is not right. This dealer does not honor their commitment and leave you hanging high and dry when you need them the most. I wouldn't recommend them to anyone and please if they offer you lifetime warranty for your engine ask what exactly does it cover and get them to put it in writing cause they are so not trustworthy. More