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Jim Norton T-Town Chevrolet
Tulsa, OK
1,948 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered.
Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,948 reviews
October 23, 2019
Love the service The staff is very friendly and knowledgeable.Seemed concerned about how I felt.Explained the service process from beginning to end.I would highly recc The staff is very friendly and knowledgeable.Seemed concerned about how I felt.Explained the service process from beginning to end.I would highly reccomend this place for service. More
by MISSBARBARA54
Verified CustomerEmployees Worked With
Sorry I forgot his name
October 22, 2019
Great service Very quick with quality service. I never have to wait long, and they always make sure I am happy before I leave. Best around town! Very quick with quality service. I never have to wait long, and they always make sure I am happy before I leave. Best around town! More
by deziray001
Employees Worked With
Phillip Padgett
October 22, 2019
Took 3 hours for a new tire to be mounted. Said it would only take 10 minutes to get tire. After waiting 1 and 30 minutes, still hadn't gone after tire, waited another 1 and 30 minutes before t Said it would only take 10 minutes to get tire. After waiting 1 and 30 minutes, still hadn't gone after tire, waited another 1 and 30 minutes before tire was installed. More
by ROBERTBIRCH5828
Employees Worked With
Lee Boyse
October 22, 2019
Thank you Don! Don was very helpful and reassuring me that everything will be okay. Within 30 minutes he checked my car in, check to see if any recalls and it was, a Don was very helpful and reassuring me that everything will be okay. Within 30 minutes he checked my car in, check to see if any recalls and it was, and put me into loaner car so I can continue my day without missing a beat. Thank you for all you do. More
by Tish
Employees Worked With
Don
October 21, 2019
Great customer experience I traveled 750 miles to purchase a car here. They were very helpful and friendly, picking me up at airport, and efficiently completing the sale so I c I traveled 750 miles to purchase a car here. They were very helpful and friendly, picking me up at airport, and efficiently completing the sale so I could begin my trip home. More
by MB
Employees Worked With
Nathan Williams, Yousef Aliya
October 18, 2019
Service quick and fast good job The service rep was very friendly point out any problems and took care of them.They found nails in my tires they took me out in shop to show me. The service rep was very friendly point out any problems and took care of them.They found nails in my tires they took me out in shop to show me. More
by JEFFERSONCLARK07
Employees Worked With
Eddie "E-Rod" Rodriguez
October 17, 2019
One of the best Philip and the service department were some of the nicest and professional people I’ve ever experienced. I wish this Chevrolet dealership was in our h Philip and the service department were some of the nicest and professional people I’ve ever experienced. I wish this Chevrolet dealership was in our home town! More
by Tom
Employees Worked With
Phillip Padgett
October 16, 2019
Excellent Great customer service, Excellent!! Would definitely recommend Route 66 service department and Ken Adams. Honest and quick repairs. I have used for Great customer service, Excellent!! Would definitely recommend Route 66 service department and Ken Adams. Honest and quick repairs. I have used for years and am very happy! More
by tbeaver1
Employees Worked With
Ken Adams
October 15, 2019
Had a recall mailed to me for my Chevy Malibu. I had a recall on my Chevy Malibu took it in and they took care of everything. The car is running great! Don Hardcastle was very friendly, and profess I had a recall on my Chevy Malibu took it in and they took care of everything. The car is running great! Don Hardcastle was very friendly, and professional. More
by EJBREITCOOKS4U
Employees Worked With
Don Hardcastle/ Service Lane Manager
October 14, 2019
Mechanical issues Outstanding service from Ken n Phillip nice loaner good time management excellent customers service ! Car is up and running good love them they r the Outstanding service from Ken n Phillip nice loaner good time management excellent customers service ! Car is up and running good love them they r the best More
by Latoya
Employees Worked With
Ken Adams, Phillip Padgett
