
Jim Norton T-Town Chevrolet
Tulsa, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Both our salesman, BrandonSmart, Hal in Financing, and the dealership were wonderful to work with. I looked for cars at least 3 months and drove several vehicles. Each time I went, Brandon was very prof the dealership were wonderful to work with. I looked for cars at least 3 months and drove several vehicles. Each time I went, Brandon was very professional, patient, and explained the differences in all of the vehicles. I would definitely purchase another vehicle from them and refer my friends! More
Beware! Looks like this place is lucky to receive a "1-Star", started on Saturday to buy a used vehicle... Was given a run around after I supplied all the docs they requested. JR said everything loo "1-Star", started on Saturday to buy a used vehicle... Was given a run around after I supplied all the docs they requested. JR said everything looked good and this should be a breeze, the deal had to be done by his finance manager, we called him a couple times finding out we got bumped every time. Was put off until Monday, promised I would be called. Monday came and went, No call back, even after I called him three times, no one had looked at my "deal". Put off until Tuesday, JR. promised he would call me. Tuesday, Nothing and I assure you credit is not bad at all, not the best but not bad. JR. said he would call on Wednesday. I tried to call the General Manager, Don Lindsey, three times and left a message each time, no call back here either. Wednesday, 8:24am, called JR (his office phone was forwarded into his cellular), he said he was getting ready for work, famous words, I will call you back in just a little bit! LOL. you know what happened. So at 10:55am I tried to call Mr. Lindsey again and went to voice mail, (left another message, don't expect a return call, but I left the message). I then called back and ask if anyone in management answers their phone the operator transferred me to Arnold "The sales manager", guess what? Yep, I left a message, don't expect a return call. Mr. Lindsey finally called me back after I started trying to reach the owner Mr. Norton, he called me, told me he wanted to check a couple things out and would call me back in 30 mins. Guess What? No call, however the finance manager called me and strung me along for a couple days, ran my credit some more.. Now my bruised credit score is now in the toilet (540-572) it was up over 650 before I started with these yea hoos. I would NEVER consider buying a new car from this place. And after reading all the nightmare stories on here from other VICTIMS... Wow, very sad. Update: Even Mr. Norton himself finally called me about 5 days in to this nightmare and said "well they should not have submitted to so many banks" but never offered anything to fix the situation..... Again BEWAE of this DEALERSHIP More
Worked with Denver. He was very nice and helpful. Marie in finance was also very kind. Experience was pleasurable and easy. They were very helpful with financing the rate we wanted. in finance was also very kind. Experience was pleasurable and easy. They were very helpful with financing the rate we wanted. More
I am giving much xxxxxxto Don in service I don't remember his last name but thank you so much for my Christmas gift it was only gift I received you and your team his last name but thank you so much for my Christmas gift it was only gift I received you and your team More
I took my car in due service stabili track message and possible battery replacement. I was charged over $400 for an oil change and battery replacement. The service department lacks credibility, poor c possible battery replacement. I was charged over $400 for an oil change and battery replacement. The service department lacks credibility, poor customer service and excessive parts and labor charges! More
Worst car buying experience ever! Wish negative stars was an option! Not surprising that every one I dealt with is not listed. Every phone call/visit was one lie after another. an option! Not surprising that every one I dealt with is not listed. Every phone call/visit was one lie after another. More
Terrible service department Called and was told to bring in equinox for an oil change. Was told i didn't need an appointment and they were closing at !;00. I arrived and told the Called and was told to bring in equinox for an oil change. Was told i didn't need an appointment and they were closing at !;00. I arrived and told the service tech i was here for and oil change and just called. i told him it was free oil change and he walked through a door and came back and said they were too busy. this after i called 10 minutes earlier and the guy told me they were slow. I believe it was because it was a free one. pitiful customer service. Will pay for my lifetime of free oil changes before I go back to this crappy place. More
Do not spend your hard earned money with these price gouging crooks!!! My mother had to take her car in today because her trunk latch quit working, she is a hospice aide that is constantly in and out of gouging crooks!!! My mother had to take her car in today because her trunk latch quit working, she is a hospice aide that is constantly in and out of her car and the trunk, going into facilities and patient homes during this world wide pandemic. So this should have been a quick and easy and relatively inexpensive repair. She was there for two hours and they charged her 488.89 to fix a simple trunk latch. The part alone was charged as $180 so they charged her over $300 for labor for a job that should have taken 30 minutes to a hour maximum. Do not support this business. They don't care about customers at all. More
This is the worst place I've ever bought a vehicle from. Said they mailed my title and i should have it in a few days, neve came in. Finally after got to talk to the sales guy after a week, and he told me n Said they mailed my title and i should have it in a few days, neve came in. Finally after got to talk to the sales guy after a week, and he told me not to expect the title to the vehicle for awhile, now I'm a week late on paying sales taxes and fines are building up. Now I'm filling a complaint to the Oklahoma attorney general office to try and resolve the title issue. Don't buy from this company! More