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Jim Norton T-Town Chevrolet

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.9
1,876 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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8130 E Skelly Dr

Tulsa, OK

74129

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Showing 1,876 reviews

April 24, 2024

Diego was exceptional very kind and patient he made the buying process easy and fast More

by Victoriasotelo24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Beckner, Diego Robles
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Apr 25, 2024 -

Jim Norton T-Town Chevrolet responded

Congratulations on your new vehicle, Victoria. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Diego was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

April 13, 2024

The team at TTOWN Chevy was very polite and helpful getting me out of a car we weren’t happy with More

by fixurxxxx983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Hardcastle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Lindsey, Jeff Olsen, Derek Pressler, Ezra Phipps
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Apr 15, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 11, 2024

I really recommend this dealership and the customer service there was great. They worked really well with me. More

by Trevorclark540
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Beckner, Diego Robles
Report | Print
Apr 12, 2024 -

Jim Norton T-Town Chevrolet responded

We really appreciate the kind recommendation, Trevor. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Courtney, Jim Norton Auto Group

April 07, 2024

Chris was great from the second we walked in. We saw the truck online and were thrilled with it! Hal in finance was also very helpful and friendly. We enjoyed talking to everyone at the dealershi More

by kristiepetersen12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Martin
Report | Print
Apr 08, 2024 -

Jim Norton T-Town Chevrolet responded

Congratulations on your new vehicle, Kristie. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chris, Hal, and the rest of our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

April 06, 2024

Diego was very professional and did a. Great job very pleased with the servicewe recieved More

by Branandhansmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Beckner, Diego Robles
Report | Print
Apr 08, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for taking the time to write about your experience with us! At Jim Norton T-Town Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Diego was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you! Sincerely, Courtney, Jim Norton Auto Group

Apr 11, 2024 -

Branandhansmom responded

Diego was very helpful and did a great job we have really enjoyed the vehicle

April 06, 2024

You was very professional and personable. I had a great experience purchasing a vehicle and never felt pressured. If you are looking for a new vehicle, definitely check out T Town and ask for More

by Andrea Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Hardcastle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tou Moua
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Apr 08, 2024 -

Jim Norton T-Town Chevrolet responded

Andrea, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton T-Town Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

March 27, 2024

Tou was so helpful! He helped me find what I wanted and had been so helpful! More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Lindsey, Tou Moua, Derek Pressler
Report | Print
Mar 28, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for taking the time to write about your experience with us, Samantha! At Jim Norton T-Town Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Tou was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 12, 2024

Diego was great and was very helpful with getting me into the car that I wanted! Goes above and beyond for his customers! Great dealership that cares about their customers! More

by madicowen_96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Olsen, Diego Robles
Report | Print
Mar 12, 2024 -

Jim Norton T-Town Chevrolet responded

Madi, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Diego went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Courtney, Jim Norton Auto Group

March 09, 2024

We am extremely please with how T-Town Chevrolet treated us, specially Diego! He was super helpful and greeted us as soon as we came in. Diego asked us all the right questions and helped us find our dream t More

by Brenda Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Robles
Report | Print
Mar 11, 2024 -

Jim Norton T-Town Chevrolet responded

We are extremely grateful to receive such an outstanding review, Brenda! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Diego was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

Wish I could give 0 stars. Avoid this dealership at all costs. The finance team, especially HAL SMITH while initially appearing to have your best interests at heart, will not o More

by Lizeth Thornton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hal Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Tudor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Beckner, Don Lindsey, Jose Maldonado
Report | Print
Mar 08, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for taking the time to share these concerns. Our management team is currently reviewing the specifics mentioned. Kindly reach out to Don Lindsey, General Manager, don.lindsey@ttownchevy.com, 918-600-0663 so that we may speak with you directly. Sincerely, Courtney, Jim Norton Auto Group

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