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Jim Norton T-Town Chevrolet

Tulsa, OK

4.9
1,948 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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4924 S. Memorial Drive

Tulsa, OK

74145

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Showing 1,948 reviews

April 27, 2023

We are very happy to get our truck from you guys thank you! We in love 👌🏼 More

by labradov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gray
Apr 28, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

April 25, 2023

From the very first day we trade our 2018 Tucson for a 2019 Dodge Caravan, at T-Town Chevrolet, we had xxxx. We only drove it for about a month since last June (its been in their shop for the rest of the More

by sierrad
Recommend Dealer
No
Employees Worked With
Don Lindsey
Apr 27, 2023 -

Jim Norton T-Town Chevrolet responded

We are totally committed to our customers and their experience at our dealership. You submitted this info to the Motor Vehicle Commission several months ago and they sided in T-Town’s favor. If you have any further questions, reach out to John Lancaster at the Motor vehicle Commission: 405-521-3600. And while we are happy to do all we can to help our customers, we will respectfully not discuss the particulars of your situation in this public forum. If you would like to discuss this matter further, kindly reach out to our General Manager, Don Lindsey Don Lindsey don.lindsey@ttownchevy.com, 918-600-0663. Sincerely, Courtney, Jim Norton Auto Group

April 25, 2023

Had a great experience buying my used Tundra from Chris. I would used T-Town again if I need another vehicle. Thanks More

by stevehuntze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Smart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Martin
Apr 25, 2023 -

Jim Norton T-Town Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

April 25, 2023

My vehicle purchasing experience at T-Town Chevrolet was the best ever. The whole sales team and finance person was friendly, welcoming and helpful. The Team included Ant'Juan (Peanut), Brandon, Cody and Dy More

by Vaughn Mc Mayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ant'juane 'Peanut' Baul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Sturgell, Cody Tannehill
Apr 25, 2023 -

Jim Norton T-Town Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 22, 2023

The sales rep was willing to work with me with what I wanted However the service department did not communicate well More

by postalnana63
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ant'juane 'Peanut' Baul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gardner
Apr 24, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you for your feedback! If you would like to discuss the concern you’ve mentioned with our management team, please reach out to Wayne Stanley, Service Manager, wayne.stanley@ttownchevy.com, 918-779-6128. Sincerely, Courtney, Jim Norton Auto Group

April 21, 2023

Peanut, James and Hal dd an awesome job, thank you guys for everything. Will be back in the future Thank you guys More

by quetaleandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ant'juane 'Peanut' Baul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gardner
Apr 24, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

April 14, 2023

the salesman and finance department were friendly and knowledgeable. i got a good fair deal without stress and worked out a deal to meet my needs. i would recommend my friends and family to come here More

by laneyshirley76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gray, Mark Vincent
Apr 17, 2023 -

Jim Norton T-Town Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton T-Town Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

April 14, 2023

T-Town Chevrolet is professional yet welcoming. My sales person was absolutely incredible and you could tell she genuinely cared and worked hard to get me in my dream car. More

by ciarra.hicks2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charley Allen, Dylan Sturgell
Apr 17, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

April 13, 2023

My sales representative was nice but lacked information. Did not know the correct date of tag payment or my first payment of the car. Does not answer their phone unless it’s about money that the dealship ne More

by Erinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charley Allen
Apr 13, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns and invite you to reach out to Don Lindsey, General Manager, don.lindsey@ttownchevy.com, 918-600-0663 to discuss this further. Sincerely, Courtney, Jim Norton Auto Grou

April 10, 2023

He was a good sale person. He explained everything to me about the SUV I bought More

by denisemarchella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ant'juane 'Peanut' Baul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Courtney, Jim Norton Auto Group

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