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Jim Norton T-Town Chevrolet

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.9
1,876 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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8130 E Skelly Dr

Tulsa, OK

74129

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Showing 1,876 reviews

July 04, 2024

I've been to T-Town Chevrolet a few times during my car buying process. Everyone was always helpful, friendly and patient. When I decided to buy Jacob got the process started. He answered all my questions More

by created2praisehim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farouq
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Jul 05, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you so much for choosing Jim Norton T-Town Chevrolet and for sharing your positive experience with us! We are delighted to hear that Jacob, Chad, and Farouq provided you with excellent service during your car buying process. We appreciate your kind words and look forward to assisting you in the future. Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

June 29, 2024

Very aware of the customer needs. Had the vehicle prepped and ready for us to test drive. Salesperson professional, knowledgeably, and helpful. More

by Gigi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wiedower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaili Biggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloydetta Kent
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Jul 01, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for choosing Jim Norton T-Town Chevrolet and for the 5-star review, Gigi! We're thrilled to hear about your positive experience with our salesperson. We strive to be professional, knowledgeable, and ready to meet all our customers' needs. Please visit us again soon and share your experience with others! Sincerely, Courtney, Jim Norton Auto Group

June 25, 2024

Great people, they gave me more for my trade than others. Highly recommended. Thanks for everything Jacob. We will be back for any future purchase More

by kiman825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Lindsey
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Jun 26, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for the kind words! We're thrilled to hear about your positive experience at Jim Norton T-Town Chevrolet. Jacob and the team will be delighted to assist you with any future purchases. We appreciate your recommendation and look forward to welcoming you back! Sincerely, Courtney, Jim Norton Auto Group

June 22, 2024

We were very stressed about buying a new car. Lloydetta was wonderful. She put our minds at ease and was able to get us into the car we came to see. On a side note, the website was easy to use an More

by Cjgreen1262
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloydetta Kent
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Jun 24, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for choosing Jim Norton T-Town Chevrolet and for sharing your positive experience! We are thrilled to hear that Lloydetta provided you with excellent service and made the car-buying process stress-free. Our goal is to make car shopping convenient and easy, and we're glad you found our website user-friendly. We appreciate your feedback and look forward to assisting you in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 21, 2024

He was very helpful, listened to what we needed and made it happen. Thank you for being so kind and helpful. I will definitely recommend your dealership. Thank you!! More

by mbburrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ant'juane 'Peanut' Baul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for choosing Jim Norton T-Town Chevrolet for your vehicle needs and for sharing your positive experience! We are delighted to hear that we could help you find exactly what you need. We appreciate your recommendation and look forward to assisting you or your friends in the future. See you next time! Sincerely, Courtney, Jim Norton Auto Group

June 19, 2024

Diego and the T-Town team were beyond amazing! They have earned my repeat business! My daughter was away at college when she got in a wreck and insurance totaled her car! Diego made the process s More

by mistygustafson00
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diego Robles
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Jun 20, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you, Misty, for recognizing Diego and our team for going above and beyond to assist with your daughter's car situation. We appreciate your kind words and are thrilled to have earned your repeat business. We look forward to providing excellent service for you and your family in the future at Jim Norton T-Town Chevrolet. Sincerely, Courtney, Jim Norton Auto Group

June 19, 2024

Go with your gut feeling. I didn't at first. After two weeks of my life (wasted) and a car sold out from under me, I learned my lesson. I had checked on motels for our overnig More

by Sad Still No Car
Recommend Dealer
No
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Jun 20, 2024 -

Jim Norton T-Town Chevrolet responded

We have no record of you visiting Jim Norton Chevy and respectfully request the removal of this review - if you have any questions kindly reach out to Billy Caperton, bcaperton@jimnortonchevy.com, 918-615-2996. Sincerely, Courtney, Jim Norton Auto Group

Jun 20, 2024 -

Sad Still No Car responded

Respectfully, I have over 20 emails from your dealership from Kaili Biggs, Kaili Brock, Christian Ordinez, I have two videos of the car (Malibu) I was wanting to buy. I made an offer. And all the things I said above. I'll be happy to share the emails. I received a call on my cell phone while I was at a fmaily wedding about the car and the deal. Perhaps there are more than one location for your business? I'm sorry, but it was not a good experience and I still need a car. I don't know who you are sir, but this happened.

Jun 20, 2024 -

Sad Still No Car responded

I never visited the dealership when I bought my last car either - except to sign paperwork and pick up my new Malibu. What a great dealership and peaceful deal. I explained to your staff this was my desire again - to get everything set up and then go pick up our new car. It was a new car. Again, all the 20 emails, the promises, the questions asked and answered and the price. And again, once they told me this car was sold (out from under me), they tried to sell me one that was $5000 more and sent videos of it etc. I was so hopeful this was going to be just like the last time we bought a new Malibu. It was the car I wanted and needed and the price was acceptable. Sadly, I passed up a couple more that would have worked but thought we had a deal. I asked your dealership to stop emailing me and now I am dealing with emails asking me to remove my review. It is sad how things sometimes are when a family in good faith saves up and then tries to buy a car. I have had a car totaled by a semi and a daughter killed in a wreck. Purchasing a vehicle is always very hard for me. I was so thankful last time when our local dealer made it so easy and stuck to their word and provided pricing on everything that never changed. I never test-drove that car and have driven it for 10 years. Has been a great car and still is. Was hopeful history could repeat itself. I am a retired teacher and we are a military family. I am also a retired nonprofit director (volunteer) where I started a nonprofit for 20 years that fed others and provided educational program.s I am no one special but believe that a car dealership should take the time to think about the human element behind all the money. These are families with heart aches and buying a car is a major purchase to them. Thank you for your time.

June 15, 2024

Gran experiencia que tuve con Diego. Unos de los mejores vendedores que he conocido aqui en oklahoma! Lo recomiendo pa que vayan todos con el!! More

by Saulpalafox11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Robles
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Jun 17, 2024 -

Jim Norton T-Town Chevrolet responded

¡Gracias por tomarte el tiempo de dejar esta reseña positiva, Saul! Nos alegra saber que tu experiencia con Diego fue excelente y que lo recomendarías. En Jim Norton T-Town Chevrolet nos esforzamos por brindar un servicio excepcional a todos nuestros clientes. ¡Esperamos verte de nuevo pronto y que compartas tu experiencia con otros! ¡Gracias nuevamente! Sincerely, Courtney, Jim Norton Auto Group

June 10, 2024

Fantastic customer service. Went above and beyond to make sure left happy. Would recommend him to anyone. More

by jacquelinecampbell727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ant'juane 'Peanut' Baul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for the kind words about your experience with us at Jim Norton T-Town Chevrolet! We are thrilled to hear that you had a fantastic experience with our customer service team. We appreciate your recommendation and look forward to assisting you in the future. Sincerely, Courtney, Jim Norton Auto Group

June 09, 2024

Professional. Prompt. Personable. Peanut personally picked me up from the airport and shuttled me to the dealership. Another solid example of their closed-loop ca More

by amos.willie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ant'juane 'Peanut' Baul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you for the positive feedback! We're thrilled to hear about your excellent experience with our team, especially Peanut going above and beyond to ensure your satisfaction. We appreciate your business and look forward to serving you again at Jim Norton T-Town Chevrolet. Sincerely, Courtney, Jim Norton Auto Group

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