Jim Norton T-Town Chevrolet
Tulsa, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This is the first time that I have ever bought a brand new car. I was really nervous because I have always heard how pushy salesman can be, but Jim Glover's put those rumors to rest. Jarred Glover made new car. I was really nervous because I have always heard how pushy salesman can be, but Jim Glover's put those rumors to rest. Jarred Glover made this experience very enjoyable. He was very professional and knowledgeable about the vehicle I wanted. He made me feel like I knew him and could trust him with this big decision. Thank you Jarred and Jim Glover Chevrolet! More
Well the story goes that I went to another Chevy dealer in the area andI was not impressed with their customer service attitude during the price haggling, so I left a bit discouraged.Then I remembered an a in the area andI was not impressed with their customer service attitude during the price haggling, so I left a bit discouraged.Then I remembered an advertisement for Jim Glover Chevrolet that I had saw on the TV about a big 4th of July blow-out with fun for the kids and other incentives. so, I drove about 15 more miles away from the other dealer and ended up in the Jim Glover car lot. I was greeted imediately by a salesperson before I even got out of my vehicle. I explained what I was looking for and Mr. Jared Glover showed me what they had available that day 1st by showing me the up front stock, then we got inside one of the ones I liked and went on a test drive. Mr. Glover explained to me about the ECO-Cruze and all its features. Then I was still no sure about the color I wanted, so he had me drive through the parking lot to see the other cars that were brought in that past evening and even drove through the back of the service area to see if any other vehicles had been moved back there. He stated that he could only make a deal with the current stock he had that day. So, I decided the car that I test drove was the one I wanted. It did not take long for the pricing to be determined between my trade and the Cruze I wanted. I enjoyed the festivities that they had going on and everyone was friendly and respectfull. I appreciate this experience and will seek them again when I am ready to buy another vehicle in the future. I also would refer anyone I know to check them out if they were interested in a new car! More
I traded in a 2008 Trailblazer, for a Chevy Colorado. It had a miss in the engine, but having a good amount of car knowledge I knew this was nothing serious and they said they would fix it and give me a cal had a miss in the engine, but having a good amount of car knowledge I knew this was nothing serious and they said they would fix it and give me a call. Well when I returned to get it the check engine light came on and it still had a miss. I drove an hour and half to come there and this was a huge waste of time. I told them that I no longer felt comfortable with the deal and wanted something else or my Blazer back. Well they had nothing else I really wanted but refused to give me back my Blazer. So I was forced to pick something which I did, a 2010 T&C minivan. About three weeks later I received an email that the payment on my blazer was due. I notified Jim Glover via facebook and asked when it would be paid off. Jared said he would take care of it. Well the next day my husband received a call from LeAnne saying that WE HAD to make the payment. That they had sold our blazer at an auction and had not been paid yet and that it was our responsibility. I posted on Jim Glover's facebook page that this was not okay and I wanted to know how they could sell a car they don't even own, since it still had a lien on it. They removed all posts with in minutes and blocked my ability to post on their page. I then spoke to numerous people. Including Wells Fargo whom I had my loan with for the blazer. They advised me to get a lawyer since they did not see how Jim Glover could sell my car since they gad yet to pay for it themselves. After talking to a few different people, the dealership said they had our blazer in the back ready for delivery to the purchaser (so they had sold it but yet to deliver it).I told them I had been advised to get a lawyer, they then said we could have our blazer back. When we got there to make the swap they offered us $825 cash plus gas money plus no payment for 60 days if we would keep the van and be happy. But we refused all their offers and took our Trailblazer back and will NEVER do business with a company like that again. We have great credit and their monetary offer was not what we wanted. We just wanted to uphold their end of the deal which they did not do once in our dealings with them. Motto should be "Dad won't do it and Jared can't either." For real this was a horrible experience. More
really all i can is awesome i told my sales men what i had for trade and what i wanted and he gave me just what i asked for it doesn't get any better then that thank you jesse. i would and will be telli had for trade and what i wanted and he gave me just what i asked for it doesn't get any better then that thank you jesse. i would and will be telling all mmy frinds about my experience at jim glover chevy. More
we began searching for a new chevy cruise right about the time the car was introduced. i had gone to several dealerships in the area with the initial thought of an ltz version of the cruise. i needed to do s time the car was introduced. i had gone to several dealerships in the area with the initial thought of an ltz version of the cruise. i needed to do some refi one other loans so the ltz was slightly off the mark for my budget. i went over to jim glover chevrolet and right off the bat the guys were fantastic. my first contact was josh richmaond, we began to search the lot for that just right cruise, we talked some about price and particular financial needs. i didnt want to settle for a lower end version, but i couldn't get into the ltz. then at the last moment josh showed me the lt/rs in the show room. the car really sold itself on the package and value. i said i would like a blue one and josh came up with it. cass came in the deal to really work on price and i really felt comfortable and like the guys were actually on my side. on my side to get the best deal possible and the best value. they hit a homerun. i believe the entire experience was honest, friendly and fair. thank you jim glover chevrolet for being my number one and thanks guys, (jim and cass) for being the best of the best! More
Follow-up Review, If you read my previous posts I have been dealing with Jim Glover Chevrolet on the purchase of a 2011 Chevrolet Equinox, for the past week. I have had many ups and downs in trying to loc been dealing with Jim Glover Chevrolet on the purchase of a 2011 Chevrolet Equinox, for the past week. I have had many ups and downs in trying to locate and acquire possession of this awesome ride. As I endured the ups and downs so did the dealership, through all my upsets and disappointments I was treated as I was the only customer they had. I felt completely at ease after speaking with Jared and the fact that he was on top of making me a completely satisfied customer. I have dealt with many dealerships in the purchase of vehicles, yet I never felt as if my problems were theirs as I did at Jim Glover. I look forward to continue doing business with Jim Glover Chevrolet. If you are on the hunt for any vehicle this is the dealership I would HIGHLY recommend. Great Job Mary C. Horton More
Service experience was beyond exceptional. Dealership went out of thier way to make sure our travel commitment was met while servicing our vehicle for an emergency road repair while on a long distance tr went out of thier way to make sure our travel commitment was met while servicing our vehicle for an emergency road repair while on a long distance trip. Diagnosis was fast and price was fair. Could not have had a better experience while enduring the travel setback. I'd recommend Jim Glover service and thier friendly staff to anyone. More
I had an horrible life change with a bad divorce which took my nearly 900 credit rating to a lot lower. I was TERRIFIED to try to purchase a car and had "shopped" for over a year avoiding the DREADED cre took my nearly 900 credit rating to a lot lower. I was TERRIFIED to try to purchase a car and had "shopped" for over a year avoiding the DREADED credit check *SHUDDER*. But, I finally took the plunge and e-mailed with Jim Glover Chevrolet after spending a lot of time researching the HHR made by Chevy. I explained my credit situation and they actually did a thorough check and I was given a VERY fair interest rate. THEN when we went to sign the papers, they found an even LOWER rate! We were THRILLED! We went in planning to be a HARD SALE and Robert even BEAT the price that we were hoping for when we went in. Everyone was so nice. Everyone was SMILING and helpful. Not one employee would walk by without making sure we were comfortable and being assisted. We LOVE our new HHR LT with the GREAT Eco Engine and we LOVE the price we got and we are THRILLED with the warranty and we felt like family when we were there. Most of all, *I* was treated with dignity and respect and kindness, when inside I had felt like a failure and someone with little dignity because what a divoce did to my credit rating. I walked away with a new car AND feeling like I was OK again. The fear and shame is GONE and I got a GREAT interest rate because they listened and looked into everything thoroughly. I gotta tell ya, my husband and I both have had to purchase cars in our lives. We have 6 kids between us, but neither of us had EVER been treated so well. We HIGHLY recommend Jim Glover Chevrolet in every way possible!!! I don't even think they realize how much they changed how I feel about myself. I hope all of them receive a GREAT blessing this year! Steph and Eric B. More
First I need to mention I replaced a 2009 BMW X3 with a 2011 Chevy Equinox, because frankly it is a better vehicle. The lease process was very painful. Nobody knew what they were doing (at least that is wh 2011 Chevy Equinox, because frankly it is a better vehicle. The lease process was very painful. Nobody knew what they were doing (at least that is what they said, but a lease trainer from New York happened to be in town and helped with the paperwork). After we agreed upon a price including adding in all the taxes, fees etc., I was sent to financing, where I had to wait over 3 hours. Finally after looking at the paperwork I noticed the price was several thousand dollars higher than we agreed upon. What was done was, they started with the final price with all fees, added about a grand for good measure and then itemized and added the fees back in. I wonder how many people this has happened too before and they just happily signed the papers. My guess is a lot. There was quite a bit of dancing around my questions until I finally said I am not going to do this. They redid the paperwork again with my payment going down more than a hundred bucks a month. I was tired at this point and signed the paperwork so I could get the vehicle and get home, which was over a hundred miles away. A day or so later I looked through the paperwowk and noticed that they still beat me out of a thousand bucks, getting the vehicle for list price instead of invoice as agreed. A week later I get a call from the dealership telling me the paperwork was wrong and they needed to add 2500 to the buy out price. I refused and said they could have the vehicle back unless they took 2500 off of invoice price. They later agreed and I met my sales guy halfway between my house and the dealership to sign the new paperwork. I always liked my sales guy, and bought him dinner that night, but of course the paperwork wasn't as agreed. They took 2500 off of list price and not invoice. I decided not to argue as I still consider that a good deal and signed the paperwork, but hear is an even bigger problem...Allied has no record of the transaction whatsoever. My temporary tag expired yesterday(I paid for all the tags and taxes in cash which is common on my past leases). I spoke with the finance department several times last week and Friday I was told some mistakes were made on the paperwork sent between them and Allied and they would FedEx me a tag out Friday so I would have it. It either didn't happen or they didn't pick Saturday delivery. In any case I happen to be at my winter home where I only have one vehicle and I cannot legally drive it. Allied has no record of the transaction so they won't accept a payment which was also due yesterday. I planned on going back to Arkansas for Christmas this week, so I guess my only next step if the tag doesn't show up tomorrow is to rent a vehicle and contact my lawyer. I need to mention my sales person was actually very nice and I think embarrassed about how some of the others involved handled this. I understand mistakes, because I have made my share of them and have been amicable through this whole process, but if I wasn't completely stuck and now have a fear of my execellant credit rating being affected I would consider this incident comical...didn't mention how the head sales guy showed me a completed survey form and said if I filled mine out that way he would personally buy me another tank of gas. Is that even ethical?...Update. I received a new paper tag this Monday morning. Financing said it was specifically sent for Saturday delivery, but the label clearly states Monday AM. Had a lot of calls by several different people from the dealership after contacting Chevy direct. I have a lot of promises and will base my final rating on this dealership when I have a metal tag, know where to send my payments and all promises are kept. My hopes are that this deal truly was a series of a ton of mistakes as claimed by the dealership and not an ethical issue. I would definately like to hear some experiences from others and be sure to look through the numbers on your paperwork. More