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Jim Norton T-Town Chevrolet

Tulsa, OK

4.9
1,931 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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8130 E Skelly Dr

Tulsa, OK

74129

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Showing 1,932 reviews

January 23, 2013

I've used the service department several times, for oil changes, tire rotation and general maintenance questions, since I bought my car at Jim Glover in 2011. Any time I have had Kevin as a service helper More

by asfreem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 22, 2013

Great service, friendly employees, great prices for service on routine maintenance when its due and a loaner car when you need one. Awesome commercials for advertising. More

by cfikenberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 20, 2013

My wife and I have purchased several vehicles over the years with the last 6 of 7 being a GM product. I was extremely pleased with the experience that I had with Jim Glover Chevrolet and my latest truck More

by Dan Gagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Duncil, Cass Filhiol
January 15, 2013

I was interested in purchasing a Hummer and located one at this dealership that was listed on Auto Trader.com. I contacted the internet sales person on 12/18/2012, by the name of Sean. He was very friendly More

by chamner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can not remember the sales person name
October 17, 2012

I had an excellent car buying experience at Jim Glover Chevy and LOVE my new car! Everyone I worked with was very friendly, I feel like I got a great deal, and honestly I won't go anywhere else from now o More

by chevyfan53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Glover, Ryan Kallam
September 25, 2012

Went to Jim Glover's to buy a used car for my daughter who is in college. Told them I was looking for used car between 8 and 10 thousand. Showed me a wrecked car and I said this car has been wrecked. A More

by goodasitgets
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
Oct 08, 2012 -

Jim Norton T-Town Chevrolet responded

Hi, this is Jared Glover with Jim Glover Chevrolet. I just read your review. I would like to apologize for your negative experience with us. We take customer satisfaction very seriously and see it as of the utmost importance when dealing with our customers. In our eyes, if you can't be completely satisfied with your dealings with us and the service we provide, then we feel that we do not deserve your business. I would appreciate some more details on your dealings with us if you don't mind. I believe you may have already purchased a vehicle elsewhere, but perhaps I can at least correct the situation on our end so that something like this doesn't happen again. You said you don't remember the salesmans name, can you describe what he looked like? If not, I can address the situation in general terms in our saturday morning meeting and use it as a teaching tool. We are always looking for ways to get better, and I would appreciate you giving us the opportunity to earn your business in the future. If there is anything I can do to help you, please get in touch with me personally at 918.660.7549 --------------------------------------------------------------------------------

September 05, 2012

let me clarify, Everyone at the dealership was friendly,The problem is internet sales are very misleading. My wife and I are looking for a GMC Terrain.The idea was we could buy a slightly used one More

by kwhendry
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nathan williams,
July 30, 2012

Very pleasant experience. No pressure. I appreciated their willingness to accommodate me and allow ample time to decide on my 2012 Camaro. I will be back!!!! More

by frederickk749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Glover, Cass Filhiol
July 03, 2012

I was in a unfortunate Lemon situation with a previous vehicle and was intending to use the dealer I have been using since the start since it is conveniently by my home. To my disappointment that dealer d More

by blake ss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Glover
July 03, 2012

Our experience at Jim Glover Chevy was very postive and welcoming. The expertise of the sales and finance staff was helpful to us when making our decision to purchase a new Equinox. I highly recommend J More

by AlinandBenj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Glover
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