Jim Norton T-Town Chevrolet

let me clarify, Everyone at the dealership was friendly,The problem is internet sales are very misleading. My wife and I are looking for a GMC Terrain.The idea was we could buy a slightly used one friendly,The problem is internet sales are very misleading. My wife and I are looking for a GMC Terrain.The idea was we could buy a slightly used one with greater upgrades in trim level for about the same price we could buy a base model . Advertised on the net was GMC Terrain stock # 60852 - 2012 model SLT with only 18,000 miles . when we went to look at the dealership Nathan showed us 2 different Terrains with much higher mileage and lower trim levels. We were informed that the one we wanted to see was being used by one of the managers wives and would be back after the labor day weekend. I told Nathan we were not interested in a car with over 30000 miles on it and he told me it would be in the next day. The next day I called only to find out she would be keeping it until next Monday. And so goes the old bait and switch. Update- We were contacted by the GM and a week later the car was returned- We were offered a fair deal on the car but it had accumulated over 2000 more miles on it and we chose not to accept ,I appreciate the second chance offer but will continue to look More

Very pleasant experience. No pressure. I appreciated their willingness to accommodate me and allow ample time to decide on my 2012 Camaro. I will be back!!!! their willingness to accommodate me and allow ample time to decide on my 2012 Camaro. I will be back!!!! More

I was in a unfortunate Lemon situation with a previous vehicle and was intending to use the dealer I have been using since the start since it is conveniently by my home. To my disappointment that dealer d vehicle and was intending to use the dealer I have been using since the start since it is conveniently by my home. To my disappointment that dealer did not want to help me order my new Camaro. I gave them several opportunities and they sat on their butts and did nothing. I gave Jared a call at Jim Glover the next day and he took care of me immediately. We placed the order within days and he was able to take a very complicated situation and make it easy for the customer. When my Camaro arrived he was thoughtful enough to leave all the plastic and the stickers on the Camaro like I asked. To me it is a true gift to take those off of you own vehicle. It's like unwrapping the best present ever. I am only 21 and I plan on buying from Jared and Jim Glover Chevrolet for a very long team. Jim Glover Chevrolet shows how truly Chevy Runs Deep. More

Our experience at Jim Glover Chevy was very postive and welcoming. The expertise of the sales and finance staff was helpful to us when making our decision to purchase a new Equinox. I highly recommend J welcoming. The expertise of the sales and finance staff was helpful to us when making our decision to purchase a new Equinox. I highly recommend Jim Glover Chevy! More

Took my car into the service department and they were very helpful in helping assist me have some issues taken care of thru GM. Wasn't there responsibility to help but felt like the went above what most very helpful in helping assist me have some issues taken care of thru GM. Wasn't there responsibility to help but felt like the went above what most would expect from a dealership. More

Calvin Riggs and Kaleb Hosier were very friendly and helpful. They helped to aleve my fear of purchasing a car. The also talked about the benefits of the car. helpful. They helped to aleve my fear of purchasing a car. The also talked about the benefits of the car. More

In regards to my April 20 post for the Nissan Murano. ......if i could delete my post I would do so. Jared Glover, Adam Clinkenbeard, Billy Caperton, and James in new car sales made our problem go away ......if i could delete my post I would do so. Jared Glover, Adam Clinkenbeard, Billy Caperton, and James in new car sales made our problem go away with ease. I truly hate to complain on companies, but Jared Glover got the ball rolling and Adam C helped please us as soon as we got there. We ended up getting a super deal on a brand new vehicle......they made everything soooo much better and we truly thank them for taking the time to help us! Thank you! More

I bought a use car from this dealer and after 4 weeks I didn’t receive the title because my address was wrong, so I called 3 times, asking about what was going on with the title and they say hoo we will c didn’t receive the title because my address was wrong, so I called 3 times, asking about what was going on with the title and they say hoo we will call you later,well they didn't, after two trips to the dealer I got the title, so now I can pay the tag plates. I ask them what about the address in my account; is going to be wrong too! and they say : sorry is not our problem call to the bank that owns the credit, but they never told me any information about who owns the credit! They call me back and fix the problem,(thanks). I'm just feel that wasn't the best solution, wait until they hear complaints. More

Jordan Haynes made our buying experience awesome. He was very friendly and did exactly the right thing. Purchased a 2006 Hyundai Sonata and am very happy with it. very friendly and did exactly the right thing. Purchased a 2006 Hyundai Sonata and am very happy with it. More

from the time i entered their lot, i was greeted right away by jared glover. he answered all my questions and was very informitive about chevy vehicles. i also never felt pressured with any decision i was away by jared glover. he answered all my questions and was very informitive about chevy vehicles. i also never felt pressured with any decision i was to make. very likely i would go back as a repeat customer. More