Jim Norton T-Town Chevrolet
Tulsa, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My 2012 Malibu was in for regular service, oil change, tire rotation, etc. The service rep took good care of this, I received 2 calls that my car was ready for pick up, the loaner car was clean, operate tire rotation, etc. The service rep took good care of this, I received 2 calls that my car was ready for pick up, the loaner car was clean, operated well and my overall was terrific. Overall Rating A+ More
Awesome Service Kevin Thames does an outstanding job taking care of my service needs. He is the reason I bought my second vehicle from your dealership becaue I know w Kevin Thames does an outstanding job taking care of my service needs. He is the reason I bought my second vehicle from your dealership becaue I know without a shadow of doubt I will be listened to and taken care of. I never feel uncomfortable coming in & either waiting for the service to be performed or using the shuttle to take me back to work. Mr. Thames is the diamond in your dealership!!!! I have recommended friends & family to take their vehicles to be serviced there. More
While driving home one night my car "stalled" and my engine light came on and my light read "Reduced Engine Power". I immediately stopped at an O'Reilly's and had them read the code. They told and my engine light came on and my light read "Reduced Engine Power". I immediately stopped at an O'Reilly's and had them read the code. They told me it was a foot pedal accelarator sensor and when they looked up the part it was a "dealer only" part. He then recommended I take it to a mechanic he knew that could tell me more. I took my car over there and he told me that when you replace that sensor it is better to replace the one under the hood too and gave me an extimate of $1,000.00 or more. Well, since I am a single, self-supporting woman, I couldn't afford that and since when I turned my car off, the code cleared and my car would run fine, I kept driving my car. The "Reduced Engine Power" and engine light would come on sporatically... sometime not for a few days and sometimes every day for awhile. I finally got tired of it happening when I was trying to drive home (to Adair, OK from downtown Tulsa) in Tulsa traffic. It was during one of our ice storms this year, when I called the Chevrolet dealership in Pryor and talked to Jason he said he would have to arrange for me to get a loaner car and for me to call back. I waiting a few days since I wasn't going anywhere in the ice anyway. I called him back and left a voice message. No return call. Several days later, I called again and left a voice message. Still no return phone call. A few weeks later, after work, while on my way home, I couldn't go more than 10 or 15 miles and the "Reduced Engine Power" would come on and I had had enough. I called Jim Glover Service department and Kevin Thames answered the phone. I started with "I've had a really bad day and I'm sorry if I get short wtih you, but please help me." Kevin very calmly asked "What's going on and what can I do to fix it?" So I explained about the "Reduced Engine Power" and calling the other dealership and the no return calls from them and the estimate I had gotten for the repairs and he immediately looked up the part and told me the part was only a little over a hundred dollars. He then told me to drop the car off the next day between 4-7 and he would have a loaner car ready for me. I breathed a sigh of relief.... The next day I dropped my car off and as Kevin promised they had a car waiting on me. When I explained to Kevin that I might put more than the 125 miles daily limit on it since I live 64 miles from work one way, he told me not to worry, he would take care of it. The very next day, before noon, Kevin called and said my car was ready!!! I was amazed at how fast they fixed it. I went over on my lunch hour, turned in the loaner car and picked mine us. That's been almost a week now and my car is driving wonderful and no engine light is on, no "reduced engine power" is happening and I'm a very HAPPY and SATISFIED CUSTOMER! Thank you Jim Glover for hiring Kevin Thames!!!! He is good for your business. I will be back when I need service and I have and will continue to tell everyone about the great, fast and friendly service I received at Jim Glover Service Department. More
I have now purchased 2 new vehicles from Jim Glover and they have a lifetime customer. Staff was quick to follow up and I got the exact vehicle I was after for a price nobody else could match. they have a lifetime customer. Staff was quick to follow up and I got the exact vehicle I was after for a price nobody else could match. More
Brad and Jody made sure to find what I was looking for. Jody even stayed after hours since I had to leave to go to Meeting and come back late but he set up features on the car and made sure i understood ho Jody even stayed after hours since I had to leave to go to Meeting and come back late but he set up features on the car and made sure i understood how to use the features. He was willing to deliver my car to Claremore if I needed him to even though it was late and has called a couple of times in the weeks since to make sure I am still happy with the Malibu More
The service department is the best. They are polite & efficient. Calvin and Isaac are the best. We had no pressure to buy Calvin gave us privay to pray about the buy. David in the service department and efficient. Calvin and Isaac are the best. We had no pressure to buy Calvin gave us privay to pray about the buy. David in the service department and Chris with parts were both very sweet made it seem that my happiness and comfort was more important than making money. The service men and ladies are the best. This is the 5th vehicle that I have bought with Jim Glover More
Great experience, very easyyl to get a truly great deal. Got me in a car than I could dream of having in another 10 years cause my credit. Very low interest. The greatest thing they did was being honest an Got me in a car than I could dream of having in another 10 years cause my credit. Very low interest. The greatest thing they did was being honest and answered my questions. Awesome dealer. More
Jim Glover is the absolute only place my family will ever purchase a vehicle from. The sales team was outstanding and did a wonderful job making it run very smoothly. We always get great deals and are alwa purchase a vehicle from. The sales team was outstanding and did a wonderful job making it run very smoothly. We always get great deals and are always treated amazingly when dealing with Jim Glover. I just don't see how they could do a better job. We got a great deal and the service is fantastic. There is no reason to shop anywhere other than Jim Glover. More