Jim Norton T-Town Chevrolet

Gear Problems SUV would not change gears...Mike Rener, service advisor, handled and problem was corrected within less than 24 hours. Great Job to all who helped rep SUV would not change gears...Mike Rener, service advisor, handled and problem was corrected within less than 24 hours. Great Job to all who helped repair vehicle More

Excellent Service Dept. I feel welcome and appreciated each time I visit. The service department is part of my reason for continuing to purchase my vehicles at this dealer. I feel welcome and appreciated each time I visit. The service department is part of my reason for continuing to purchase my vehicles at this dealer. More

Service department This is the best service department I have been to. I bought a 2015 escalade and had It in the shop at the Cadillac down the road twice and was not a This is the best service department I have been to. I bought a 2015 escalade and had It in the shop at the Cadillac down the road twice and was not a good experience. They are friendly, helpful and get the job done. I'm very satisfied and will buy my daughter's car here. More

excellent service I brought my car into service and karissa heffner took great care of me...she was very friendly and knowledgeable!! My car was fixed in a hurry, no pr I brought my car into service and karissa heffner took great care of me...she was very friendly and knowledgeable!! My car was fixed in a hurry, no problems or worries! More

marginally satisfactory recall service i came in for a safety recall and check engine light... i was told it would be $200 to evaluate the check engine light... i was asked if i had recen i came in for a safety recall and check engine light... i was told it would be $200 to evaluate the check engine light... i was asked if i had recently filled with gas... i said no, but then remembered the times i had gotten a check engine light based on a loose gas cap... I (not the service manager) then remembered to check the gas cap... it was loose,,, service mgr did reset the check engine light... he did fix the safety recall on the spot within 45 min... i did, however, raise an eyebrow that i was the one who had to think of the loose gas cap problem... still it was great that i got the safety recall problem dealt with while i waited... larry hochhaus tulsa ok More

Love my Traverse I am so happy with the purchase of my Traverse and the service that I get at Jim Glover! Thank you Mike Rener for taking care of my ride today?? I am so happy with the purchase of my Traverse and the service that I get at Jim Glover! Thank you Mike Rener for taking care of my ride today?? More

I couldn't ask for better service! From the first time I came in for service, Danny Jones has made sure that I am completely taken care of. He goes above & beyond his service manager d From the first time I came in for service, Danny Jones has made sure that I am completely taken care of. He goes above & beyond his service manager duties to provide me with the utmost service. Because of his exceptional way of doing business & treating his customers, I have become a loyal customer to him. I only deal with him upon arrival to the Service Department. (Granted I will work with other service managers if Danny's not available, but I always ask for Danny first.) Danny gives me the feeling of a small town, family feel to my service when I'm there. I feel he treats me like a friend/family. What I have found in Danny Jones is what anyone (especially any woman) wants when it comes to servicing their vehicle. I can completely trust Danny to make sure my vehicle is serviced properly. If there are ever any issues, I let him know & he makes sure to have it fixed promptly. Jason Cook is another exceptional asset to Jim Glover's Service Department. Jason has worked on my car multiple times (my car had a crazy issue that took time to solve). Through everything, Jason has shown he is also another I can completely trust to service my vehicle properly. Anytime Jason's involved, & Danny's unavailable, I ask to speak to Jason directly. Danny Jones & Jason Cook are, in my opinion, two of the very best; & I feel Jim Glover should recognize just how blessed they are to have these two working for them (if they don't already). More

Exceptional Service Mike Rener in the Service Department has always provided me with professional and excellent customer service, and because of that I will be returning. Mike Rener in the Service Department has always provided me with professional and excellent customer service, and because of that I will be returning. Thanks More

Fantastic Service I called Jorge Rodriguez in service to ask about a simple issue with my truck. He knew what needed to be done and said just stop by the service statio I called Jorge Rodriguez in service to ask about a simple issue with my truck. He knew what needed to be done and said just stop by the service station. He met me the same morning , immediately installed the new part and didn't even charge for labor. All the employees were extremely friendly and it was an overall pleasant experience. More

Horrible Customer service department Great salesman. Great Chevy suburban. Beyond awful Customer service department. Make sure you do not get Mike Williams. Nothing will EVER get fixed, l Great salesman. Great Chevy suburban. Beyond awful Customer service department. Make sure you do not get Mike Williams. Nothing will EVER get fixed, literally ever. Everything that I needed fixed came back to me still broken. They said it would only take two days, it took over a week. Mike said he would call me when a part came in and it never did. Go elsewhere if you plan on utilizing the customer service department. More