Jim Norton T-Town Chevrolet

Great customer service! Thank you Danny Jones in the service department for always making sure I'm taken care of! :-) It's always a pleasure!!! Everyone there is so polite! Thank you Danny Jones in the service department for always making sure I'm taken care of! :-) It's always a pleasure!!! Everyone there is so polite! More

Service I brought my truck in to get a new transfer case.Gave me a loaner truck,girls at the desk wonderful out in 3 minutes I brought my truck in to get a new transfer case.Gave me a loaner truck,girls at the desk wonderful out in 3 minutes More

Superb Customer Service I have been a satisfied customer of the Jim Glover Chevrolet service department for the last seven years. Danny Jones has always been extremely helpf I have been a satisfied customer of the Jim Glover Chevrolet service department for the last seven years. Danny Jones has always been extremely helpful with my car's routine maintenance and repairs. He explains things in detail and follows through in a timely manner. I have since traded in my Chevy vehicle, but I know I can still count on the quality customer service that I have received in the past with my new vehicle. More

Great service from Danny Jones in the service department I am enrolled in the Tires For Life program and every time I come in for a rotation or alignment with Danny Jones, I never get anything but stellar se I am enrolled in the Tires For Life program and every time I come in for a rotation or alignment with Danny Jones, I never get anything but stellar service. Danny is information, reactive, and provides great customer service, always with a pleasant attitude. More

Danny Jones in servie is the reason I use Jim Glover Chev! Jim Glover Chevrolet has an excellent employee in service dept! Danny Jones has gone above and beyond to make my experience with Jim Glover extremely Jim Glover Chevrolet has an excellent employee in service dept! Danny Jones has gone above and beyond to make my experience with Jim Glover extremely pleasant and very convenient in my ever-so-hectic life of a working mom. He is such an asset and should be recognized!!! I recommend him to all friends and family! More

New Tahoe purchase I just purchased a 2015 Tahoe and it was one of the best experiances of my car purchases ever. I would recommend Jim Glover chevrolet to any one think I just purchased a 2015 Tahoe and it was one of the best experiances of my car purchases ever. I would recommend Jim Glover chevrolet to any one thinking about purchasing a new auto. Thanks Jim Glover and staff. More

Great dealership Nathan and Jared were very professional and worked hard for my business. I got a great deal on a new Silverado. Everyone I have worked with at Jim Glo Nathan and Jared were very professional and worked hard for my business. I got a great deal on a new Silverado. Everyone I have worked with at Jim Glover is professional and motivated. More

GM was so Rude! I don’t normally complain about things, but my attempted car buying experience with Jim Glover was so bad I felt a need to share my sto I don’t normally complain about things, but my attempted car buying experience with Jim Glover was so bad I felt a need to share my story. Who would ever suspect a GM\Billy Caperton of providing horrible customer service and setting such a poor example for his employees. That’s exactly what I encountered at “Jim Glover Chevrolet of Tulsa”. In an attempt to a purchase a 2014 Corvette online/internet, I spoke with the internet salesman on several occasions to make sure the car had everything I wanted and was completely ready before making the trip to Tulsa from Dallas. He communicated the vehicle was in great condition on all occasions. I arrived to finalize the deal and had already begun to sign papers before I was finally informed by the financial manager, who indicated he was not aware of the issue until just that moment, that there was undisclosed damage to the back end. He stated the GM was the only person aware of the issue and that he had not shared it with anyone else. The GM came over as we were looking at the issue and basically told me if I didn’t like it, I could just go somewhere else. He stated in Oklahoma he had no obligation to disclose information concerning vehicles. I have never experienced this level and lack of customer service. I asked questions about why I was not told about the issue during the several calls I made prior to coming and why the damage was not on the CarFax. Again, the GM was very dismissive and even seemed to get angry that I asked these questions. He basically told me, in so many words, that it was no big deal and I could just go somewhere else. I told him it was a big deal to us as my girlfriend and I had both take a full day off work and had driven 4 hours to get here. He never once said I’m sorry for the inconvenience, I understand your frustration or I apologize for the miscommunication. He only stated again, you do not have to buy here if you do not want it, go somewhere else. I know that just because someone has the title of manager does not necessarily mean that they have the skills or competencies to do the job. There was no attempt to de-escalate the issue, or to resolve the problem in a way that would be satisfactory to both of us. He never attempted to continue to make the deal once this information had been disclosed. I’m not sure if he treated us this way because I am African American or if because my girlfriend and I are an interracial couple or if he is just this disrespectful and dismissive to all of his customers, but his behavior was completely unprofessional and outright rude. What a price to pay for being willing to drive four hours to do business with someone and purchase a vehicle. On top of that, I had to provide a $500.00 deposit to hold the car, now I’m getting the round around for my refund. Just to let you know, I definitely plan to complete a Customer Satisfaction Survey and post my experience on social media. More

Best car buying experience ever!!! The people at Jim Glover were so helpful, everybody looked to truly enjoy what they were doing. The burgers were great! Calvin went above and beyond The people at Jim Glover were so helpful, everybody looked to truly enjoy what they were doing. The burgers were great! Calvin went above and beyond for my whole family and made the car buying process very fast and easy. Our financial guy was great I think his name was Rick? Chris online sale mgmt- was Great! Ayman was really nice, and very helpful! Thanks again to the entire staff for helping us get our new truck! I can't wait to tell anyone who asks me where to buy a new ride, Ask for Calvin at Jim Glover Tulsa!!! More

used vehicle search The entire experience was amazing!! Ryan is the absolute best. Helpful, friendly, professional. Five star all around.Thank you so much for making my p The entire experience was amazing!! Ryan is the absolute best. Helpful, friendly, professional. Five star all around.Thank you so much for making my purchase a pleasant and enjoyable happening. More