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Jim Norton T-Town Chevrolet
Tulsa, OK
1,948 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered.
Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,948 reviews
June 25, 2016
Overwhelmingly Happy I went into Jim Glover just to talk about my options for getting a car. I even went to the pre owned section they had. Not in a million years did I th I went into Jim Glover just to talk about my options for getting a car. I even went to the pre owned section they had. Not in a million years did I think I'd leave with a new 2016 Camaro!! I met with a couple men by the names of Cass and Alonzo who treated me very well. they listened to my situation and worked with me to get the car I wanted. I'm more than Happy with the service at Jim Glover. I'd recommend them to anyone looking for a new vehicle. More
by K. DeMolle
Employees Worked With
Alonzo , Jim Glover, Cass Filhiol
June 24, 2016
Superior Sales Team Having found my car on the internet, I contacted the sales staff and Mr. Craig Yi handled my questions and concerns over the internet. After making a Having found my car on the internet, I contacted the sales staff and Mr. Craig Yi handled my questions and concerns over the internet. After making an appointment, he worked with me to find the right car for my wife and I and resolved every question in a superior and positive way. We love the car, the color, the options, and of course the price. I highly recommend giving Jim Glover Chevrolet a chance to win you over. You can't go wrong! More
by Jack
Employees Worked With
Craig Yi
June 24, 2016
Great dealerships We were on our way home from Texas, and had been researching dealerships. We came across Jim glover and decided to stop in Tulsa and see what would ha We were on our way home from Texas, and had been researching dealerships. We came across Jim glover and decided to stop in Tulsa and see what would happen! We were greeted by Ryan, and quickly handed off to kirstohper redd(I think was the young mans name), while Ryan ran an errand. Both were great guys and helped us out thoroughly. Even though those two gentlemen were helping us, we had the pleasure of having Cass Filhiol with us the entire time. He did the estimate on our dodge caravan, and was with us every step of the way! We ran out of time at the dealership, and headed on home, but Cass still kept in touch everyday until they delivered us our brand new 16 Tahoe to our home which is 3 hours from Tulsa!!!! I would gladly go back and buy another vehicle from this dealership and the men we dealt with, especially Cass! More
by Sespy2010
Employees Worked With
Kristopher redd/ Reid?, Cass Filhiol, Ryan McCauley
June 23, 2016
Perfect Transaction We had a very pleasant experience in purchasing our new corvette. Simon Lun was especially helpful in navigating our purchase through the internet an We had a very pleasant experience in purchasing our new corvette. Simon Lun was especially helpful in navigating our purchase through the internet and got all the details squared away before we ever drove 3 hrs to the dealer from Missouri. We had several to choose from and were very happy with the entire purchasing experience and love our new vehicle. It was a 60th birthday present for my husband and he is thrilled with his first new corvette! More
by rlhfisher
Employees Worked With
Simon Lun
June 23, 2016
Taylor Henson salesman and Brittany in finance was great. Taylor was very helpful and answered all questions . Brittany in finance was amazing and very patient with me changing my mind on things. Thanks to A Taylor was very helpful and answered all questions . Brittany in finance was amazing and very patient with me changing my mind on things. Thanks to All!!!! More
by Belynda
Employees Worked With
Brittany in finance, Taylor Henson
June 21, 2016
Great!! It was great!! Sales was good, financing was quick and easy!! Our buying experience overall was amazing!! Would refer anyone to see Jeremy our sale It was great!! Sales was good, financing was quick and easy!! Our buying experience overall was amazing!! Would refer anyone to see Jeremy our sales associate. More
by Brandie
Employees Worked With
Jeremy
June 20, 2016
Worst car buying experience ever!!! Well there is a first time for everything. I have never written a bad review before, but I feel the public should know the purchasing experience fro Well there is a first time for everything. I have never written a bad review before, but I feel the public should know the purchasing experience from Jim Glover Chevrolet is riddled with miss information, bait and switch tactics, and a waste of valuable time! I am beyond disappointment with this dealership. I will never recommend them to anyone and will let those I know about my experience! I contacted Jim Glover Chevy. I explained upfront that I had been a victim of identity theft. I gave the salesman full disclosure of my finances... I own my home, current car, and boat outright. I have a small loan paid on time with 10 months remaining. I have no other debts. He assured me I could be put in a new car without any issues. I let him know upfront I didn't want to make a down payment. Folks, it didn't happen that way. I wanted a small second car (Spark) just to get back and forth from work.. Derek told me I could get in a LT without a problem. The short of it... they wanted a down payment for the LT or no down payment for an LS. I chose to go with the LS and they changed the condition to an LS with a $1000 down payment. The topper is: because I now have no credit history, even though I paid my house, car, and boat off early they bumped me into a higher % rate. This beats all. It would have been nice for the finance manager or new sales manager to speak directly with me during this process. The highs and lows of being told approval would not be a problem, only to find out differently were unnecessary. A simple straight forward "we can't help you at this time" would have been appreciated. Again, when a Jim Glover Salesman opens his mouth..... don't believe him. From my experience, they are just interested in making the sale for themselves and NOT in the best interest of the consumer. I WILL BE INTERESTED TO SEE IF THIS REVIEW MAKES IT ONTO THEIR DEALERSHIP REVIEW WEBSITE. More
by JBLJ1028
Employees Worked With
Derek
June 19, 2016
Great Experience Simon worked to give me a great deal on the exact car I wanted. There were none in stock, so he found one at a different dealership and got it sent t Simon worked to give me a great deal on the exact car I wanted. There were none in stock, so he found one at a different dealership and got it sent to Jim Glover for me. Some of the monthly deals had expired, but he was still able to give me the same discounts from when I first expressed interest in a new car. More
by Thurston Hurst
Employees Worked With
Simon Lun
June 19, 2016
Loved my service. I love the way the service manager and technicians at Jim Glover take care of me and my car. They insured all areas of concern were met in a timely, I love the way the service manager and technicians at Jim Glover take care of me and my car. They insured all areas of concern were met in a timely, professional manner. More
by Charliebrown8847
Employees Worked With
Service Manager
June 17, 2016
Great guest service!!! Danny was awesome. Took care of all my needs and was very attentitive made sure I was completely satisfied! Helped with grill order for repair. Orde Danny was awesome. Took care of all my needs and was very attentitive made sure I was completely satisfied! Helped with grill order for repair. Ordered part and am waiting on call back to schedule repair. More
by rhager8806
Employees Worked With
Danny Jones
