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Jim Norton T-Town Chevrolet
Tulsa, OK
1,923 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered.
Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,923 reviews
June 21, 2016
Great!! It was great!! Sales was good, financing was quick and easy!! Our buying experience overall was amazing!! Would refer anyone to see Jeremy our sale It was great!! Sales was good, financing was quick and easy!! Our buying experience overall was amazing!! Would refer anyone to see Jeremy our sales associate. More
by Brandie
Employees Worked With
Jeremy
June 20, 2016
Worst car buying experience ever!!! Well there is a first time for everything. I have never written a bad review before, but I feel the public should know the purchasing experience fro Well there is a first time for everything. I have never written a bad review before, but I feel the public should know the purchasing experience from Jim Glover Chevrolet is riddled with miss information, bait and switch tactics, and a waste of valuable time! I am beyond disappointment with this dealership. I will never recommend them to anyone and will let those I know about my experience! I contacted Jim Glover Chevy. I explained upfront that I had been a victim of identity theft. I gave the salesman full disclosure of my finances... I own my home, current car, and boat outright. I have a small loan paid on time with 10 months remaining. I have no other debts. He assured me I could be put in a new car without any issues. I let him know upfront I didn't want to make a down payment. Folks, it didn't happen that way. I wanted a small second car (Spark) just to get back and forth from work.. Derek told me I could get in a LT without a problem. The short of it... they wanted a down payment for the LT or no down payment for an LS. I chose to go with the LS and they changed the condition to an LS with a $1000 down payment. The topper is: because I now have no credit history, even though I paid my house, car, and boat off early they bumped me into a higher % rate. This beats all. It would have been nice for the finance manager or new sales manager to speak directly with me during this process. The highs and lows of being told approval would not be a problem, only to find out differently were unnecessary. A simple straight forward "we can't help you at this time" would have been appreciated. Again, when a Jim Glover Salesman opens his mouth..... don't believe him. From my experience, they are just interested in making the sale for themselves and NOT in the best interest of the consumer. I WILL BE INTERESTED TO SEE IF THIS REVIEW MAKES IT ONTO THEIR DEALERSHIP REVIEW WEBSITE. More
by JBLJ1028
Employees Worked With
Derek
June 19, 2016
Great Experience Simon worked to give me a great deal on the exact car I wanted. There were none in stock, so he found one at a different dealership and got it sent t Simon worked to give me a great deal on the exact car I wanted. There were none in stock, so he found one at a different dealership and got it sent to Jim Glover for me. Some of the monthly deals had expired, but he was still able to give me the same discounts from when I first expressed interest in a new car. More
by Thurston Hurst
Employees Worked With
Simon Lun
June 19, 2016
Loved my service. I love the way the service manager and technicians at Jim Glover take care of me and my car. They insured all areas of concern were met in a timely, I love the way the service manager and technicians at Jim Glover take care of me and my car. They insured all areas of concern were met in a timely, professional manner. More
by Charliebrown8847
Employees Worked With
Service Manager
June 17, 2016
Great guest service!!! Danny was awesome. Took care of all my needs and was very attentitive made sure I was completely satisfied! Helped with grill order for repair. Orde Danny was awesome. Took care of all my needs and was very attentitive made sure I was completely satisfied! Helped with grill order for repair. Ordered part and am waiting on call back to schedule repair. More
by rhager8806
Employees Worked With
Danny Jones
June 16, 2016
Outstanding customer service Great service department. We bring all three of our chevrolet vehicles here. All staff are very friendly and professional. They are very clean, tho Great service department. We bring all three of our chevrolet vehicles here. All staff are very friendly and professional. They are very clean, thorough, and always do a great job. More
by John
Employees Worked With
John Denham
June 15, 2016
Great Deal. Great Service. Upon arrival we were helped by Cristian Sanabria who did a great job of taking care of us. The manager on duty, Cass Filhiol sealed the deal, constan Upon arrival we were helped by Cristian Sanabria who did a great job of taking care of us. The manager on duty, Cass Filhiol sealed the deal, constantly checking on us and made sure we were taken care of every step of the way. I would recommend these guys to anyone who is in the market to buy a car. Every other car deal I've ever made, I drove away a little unhappy over something. Not this time. Thanks again fellows, will return. More
by Jeff
Employees Worked With
Cristian Sanabria, Cass Filhiol
June 15, 2016
Bob was great Great service easy in and out Bob was very helpful he got me in very quickly and called me as soon as it was ready to go Great service easy in and out Bob was very helpful he got me in very quickly and called me as soon as it was ready to go More
by Riley
Employees Worked With
Bob in service
June 14, 2016
Good service dept. Any time we have been in there, we have been taken care of on arrival. And they have kept me updated on how long they needed, before my car would be r Any time we have been in there, we have been taken care of on arrival. And they have kept me updated on how long they needed, before my car would be ready. More
by 56pattie
Employees Worked With
David Thomas service manager, and David service adviser
June 12, 2016
Service was wonderfull. Everyone I came in contact with in the Jim Glover service department were very polite, patient, informative, courteous, kind, and sensitive to my need Everyone I came in contact with in the Jim Glover service department were very polite, patient, informative, courteous, kind, and sensitive to my needs. I truly appreciate all of you. Thank you so much! More
by creator
Employees Worked With
Don't remember his name.
