Jim Norton T-Town Chevrolet

Dealer failed to meet customer needs When confronted with an obvious transmission failure, instead if standing up for customers needs, they hem hawed, passed the buck and over two months When confronted with an obvious transmission failure, instead if standing up for customers needs, they hem hawed, passed the buck and over two months later capitulated to part only solution.... More

Wheel Alignment Joe Baker assisted me and took really good care of my vehicle. Had a 4 wheel alignment and my car tracks beautifully. Completed the job quickly and ef Joe Baker assisted me and took really good care of my vehicle. Had a 4 wheel alignment and my car tracks beautifully. Completed the job quickly and efficiently. Great service department. More

Oil change Very prompt and courteous employees, I was very impressed with the service. I would recommend them to my friends and family in the future. Thank you f Very prompt and courteous employees, I was very impressed with the service. I would recommend them to my friends and family in the future. Thank you for the service provided. More

A little frustrated The people were nice. I get frustrated when they always seem to find something else that needs to be fixed other than what you went there for. Our c The people were nice. I get frustrated when they always seem to find something else that needs to be fixed other than what you went there for. Our car is only 1 year old and they have said it needed to be aligned twice. I don’t believe a car should have to be aligned that often. More

Oil Change and Fluid top off and vacuum n wash My car was suppose to be vacuum washed fluids topped off... it was not all done and looked half done like when you tell your children to do something. My car was suppose to be vacuum washed fluids topped off... it was not all done and looked half done like when you tell your children to do something. The fluids weren't even topped of like the washer fluid it was empty... I was disappointed this is the 2nd time fluids haven't been topped off luke they are suppose to be I waited almost 2 hours so very disappointed More

Service and affordability This dealership delivers good service for a fair price. They service technicians are polite, respectful and informative. They have always talked to m This dealership delivers good service for a fair price. They service technicians are polite, respectful and informative. They have always talked to me about work to be done and the estimated price before starting anything on my vehicle. They have always been reasonably close on their estimates as well. I would definitely recommend this dealership for service. More

Fabulous I always love my experiences at Route 66 . I’m in and out thanks so much.....Don H. Is excellent I think he needs a raise I always love my experiences at Route 66 . I’m in and out thanks so much.....Don H. Is excellent I think he needs a raise More

Great Service Don Hardcastle was great. Explained everything in detail and let me know what to expect. Kept me in the loop with all of the details and schedule. Don Hardcastle was great. Explained everything in detail and let me know what to expect. Kept me in the loop with all of the details and schedule. More

Great Service Experience Thorough, attentive, friendly service from the moment I arrived for my oil change. My service rep explained several options available to me regarding Thorough, attentive, friendly service from the moment I arrived for my oil change. My service rep explained several options available to me regarding car maintenance without any high pressure sales. I wandered onto the sales floor to look for my future dream car and was greeted by the Sales Manager. I left the dealership feeling confident that my car was serviced with care. More

Great Customer Service & Quality Kind and professional. Great value and clean comfortable waiting area. Went out to see my car in shop - spotless! The work was quick and perfect. Grea Kind and professional. Great value and clean comfortable waiting area. Went out to see my car in shop - spotless! The work was quick and perfect. Great people and quality service. Will be happy to return. More