Jim Marsh Kia Mitsubishi - Service Center

Always customer first. Service is top notch. Gage was very helpful and efficient. I already bought two cars from Jim Marsh Kia. I highly recommend Jim Marsh Kia. very helpful and efficient. I already bought two cars from Jim Marsh Kia. I highly recommend Jim Marsh Kia. More

This rating is based on your Service Department and Todd Gerstenberger, Service Manager. Todd is a very professional and honest person who represents your dealership in the most positive way. We have brou Gerstenberger, Service Manager. Todd is a very professional and honest person who represents your dealership in the most positive way. We have brought our 2014 Sorrento to Jim Marsh KIA for all of our service needs because of Todd. Our relationship with your dealership's Sales Department was not the most positive when we bought our car but all of that has been resurrected by the professional and honest manner in which Todd deals with your customers If it weren't for Todd we would not have had 100% of the service on our car performed at your dealership. He is a person that you should hold up as the model to represent your dealership and deal with the customers. More

great every time i come for oil change [ get a new car they are very professional and knowledge of their product. but i still have a small problem understanding the way prices are done and how the fiances they are very professional and knowledge of their product. but i still have a small problem understanding the way prices are done and how the fiances are are calulated. But i want to trust them. They have been so kind to me since my beloved husband Leon died last year,they have tried to help me with my auto needs. But, i hope this is the last Kia i need. I only wish i could find financing to lower my payments,i am on a fix income. Thank you vernice henry More

Since we have moved away from luxury vehicles (Mercedes Since we have moved away from luxury vehicles (Mercedes and Porsche) the one thing I have always missed is the service side of things. Car makers hav Since we have moved away from luxury vehicles (Mercedes and Porsche) the one thing I have always missed is the service side of things. Car makers have stepped up their game big time over the last 10 years as far as the cars themselves, but the service side is where most of them fall short. We have had vehicles we loved that we simply will not buy again because of the experience from the service department. Not with Todd at Jim Marsh! He always keep me informed on what is going on with my vehicle while it’s in for service. Very honest and he is one of the main reasons when my wife’s lease is up on her Durango we will be going with Kia for our second vehicle as well. Thank you again Todd for making things so easy! To Mr Marsh, you have a huge asset to your company with Todd! It’s guys like him that keeps customers coming back! More

New Tires and Alignment When I called, I was able to get an appointment the next day. The car rental company is right next door. Everyone there is very friendly and the wor When I called, I was able to get an appointment the next day. The car rental company is right next door. Everyone there is very friendly and the work was done earlier than promised. More

Service Department - Todd - is great Had to take car in due to check engine light and it was also due for 30,000 maintenance and found out there was a recall. Everything was taken care a Had to take car in due to check engine light and it was also due for 30,000 maintenance and found out there was a recall. Everything was taken care and it was great dealing with Todd. More

Maintenance! Everyone I was contact with was very friendly and helpful. It was the best experience I have had in the service department since I bought by car in 20 Everyone I was contact with was very friendly and helpful. It was the best experience I have had in the service department since I bought by car in 2017. More

maintenance We somehow missed the 30,000 and 60,000 checkup so when our battery died we were forced to take the time to see this maintenance through. We somehow missed the 30,000 and 60,000 checkup so when our battery died we were forced to take the time to see this maintenance through. More

Great experience, Friendly, Clean and comfortable atmosphere, will have my car serviced there again. Thanks. Jim Marsh Kia also thanks for the car wash. Yvonne atmosphere, will have my car serviced there again. Thanks. Jim Marsh Kia also thanks for the car wash. Yvonne More

30,000 mile service The service I received was excellent. The service manager, Todd Gerstenberger, provided the proper information and the loaner car, through Hertz, that The service I received was excellent. The service manager, Todd Gerstenberger, provided the proper information and the loaner car, through Hertz, that he promised when I made the appointment. At this time I am more than satisfied and would recommend your service department to anyone interested, More