Jim Marsh Kia Mitsubishi - Service Center

I would like to thank your staff at the body shop, especially‘Sidney Shaver. She kept up to date on repairs/costs, and managed to finish repairs before my scheduled trip. You have a very professional especially‘Sidney Shaver. She kept up to date on repairs/costs, and managed to finish repairs before my scheduled trip. You have a very professional staff. More

Excellent customer service !! Sydney Shaver was very professional, always gave updates on the progress of the repairs of my vehicle. She was very kind and courteous. The body shop was very fast in doing professional, always gave updates on the progress of the repairs of my vehicle. She was very kind and courteous. The body shop was very fast in doing the repairs and the quality of work was excellent. I highly recommend them. More

I couldn't get an appt to get the oil changed in my Cadenza for a month and a half! And, I was there for almost three hours getting the oil changed. But, everyone was very kind and accomodating. Cadenza for a month and a half! And, I was there for almost three hours getting the oil changed. But, everyone was very kind and accomodating. More

Todd is amazing! Can’t say enough good things. Have owned everything from Porsche to Mercedes and his level of service is at that level or exceeds it in so many ways. I feel confident that when I drop my car everything from Porsche to Mercedes and his level of service is at that level or exceeds it in so many ways. I feel confident that when I drop my car it is being looked after and returned in the time frame that was given. Very communicative during the process which means a lot to me. He is the reason that when my wife’s Durango lease is up in February we will purchase a Kia as our second car. Thank you again Todd for everything that you do! More

This Kia dealership is relatively close to my home and was the main reason for my initial visit. The quality of service is what will bring me back. was the main reason for my initial visit. The quality of service is what will bring me back. More

the service was excellent but the billing I think was incorrect. I had a coupon for oil change for $24.95 but I wanted Synthetic oil. Johnathan Bias said no problem it would be extra and we will deduct t incorrect. I had a coupon for oil change for $24.95 but I wanted Synthetic oil. Johnathan Bias said no problem it would be extra and we will deduct the coupon value. GREAT but when I checked the bill more accurately when I got home I discovered they only gave me credit for $16.00 and not $24.95 the full value of the coupon which he said would be done. I think this should be corrected or an explanation why the coupon was not honored for its full value! It was a KIA optima 2020 serviced on 9/11/2020 also we purchased THREE (3) KIAS from Jim Marsh this year. Please respond thank you. More

TODD is a fantastic service man. He ALWAYS helps me when I come in. Very nice and friendly all the time. He is a joy to talk too as well. Always smiling which is great to see that he truly enjoys what he is I come in. Very nice and friendly all the time. He is a joy to talk too as well. Always smiling which is great to see that he truly enjoys what he is doing. More

I worked with Jonathan Bias in Service department. Everything went smooth as expected. Besides the oil change and tire rotation I had a damaged area on my car that needed repair. I was immediately ass Everything went smooth as expected. Besides the oil change and tire rotation I had a damaged area on my car that needed repair. I was immediately assisted with a estimate for repair. More

Jonathan in the Service Department provides Excellent Service every time Definitely coming back for my Kia and my 4Runner maintenance. I will be also buying me a brand New Sportage Service every time Definitely coming back for my Kia and my 4Runner maintenance. I will be also buying me a brand New Sportage More

My wife brought the car in for service. She could not have been treated with more respect and professionalism by Mr. Gates (service person). Highly recommend! have been treated with more respect and professionalism by Mr. Gates (service person). Highly recommend! More