Jim Marsh Kia Mitsubishi - Service Center

Conner greeted me at the door...asked minimum questions, and escorted me to the cashier to request a ride home. When my car was ready he called to let me know. When I arrived to pick my car up, Conner gr and escorted me to the cashier to request a ride home. When my car was ready he called to let me know. When I arrived to pick my car up, Conner greeted me at the door, escorted me to the cashier to pick up my keys. Excellent customer service!! More

The service department is top notch. My service advisor Todd kept me informed all the way through the process- from informing me how to set up a tow call on a Friday morning, to calling me on Saturday morn Todd kept me informed all the way through the process- from informing me how to set up a tow call on a Friday morning, to calling me on Saturday morning to tell me what the problem (s) were, to calling me back later that same day to let me know that my car was ready. The service department is just another extension of the customer first attitude that emanates from Mr.Marsh through all of his employees we have dealt with in the last year. More

As always have been a customer for quite some time and besides their excellent service in the shop, the staff is incredible, especially Wendy. She’s wonderful and so kind. Thank you! besides their excellent service in the shop, the staff is incredible, especially Wendy. She’s wonderful and so kind. Thank you! More

Connor was great! Friendly, knowledgeable and helpful. Did not push needed work hard but gave me the information to make an informed decision. I enjoyed dealing with him. Did not push needed work hard but gave me the information to make an informed decision. I enjoyed dealing with him. More

Sara was wonderful to work with. She kept in contact with us every step of the way. She even coordinated with our insurance when the repairs took an extra day so we could keep the rental. Thanks Sara! us every step of the way. She even coordinated with our insurance when the repairs took an extra day so we could keep the rental. Thanks Sara! More

Dropped my Soul off for service afterhours. Car was finished and ready to go by noon. Great experience and that's why I buy from Jim Marsh finished and ready to go by noon. Great experience and that's why I buy from Jim Marsh More

The best part of Jim Marsh Kia is their service department. Todd is by far their best employee and always makes the experience amazing. I appreciate his help and his team always does such a fast an department. Todd is by far their best employee and always makes the experience amazing. I appreciate his help and his team always does such a fast and thorough job. You won't find better and more honest people to help you out More

What I appreciated most was the excellent customer service of Todd and Connor. The car was completed and ready for pick up at an acceptable time. service of Todd and Connor. The car was completed and ready for pick up at an acceptable time. More

Jim Marsh Kia has refined what going to a dealership experience is like. Their service department is outstanding. Todd, Blair and the rest of the team are very professional and cordial. They always take experience is like. Their service department is outstanding. Todd, Blair and the rest of the team are very professional and cordial. They always take great care of my vehicle. They have my confidence in workmanship. I won't take my Kia anywhere else. Thank you Jim Marsh. More