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Jim Marsh Kia Mitsubishi - Service Center

Las Vegas, NV

2.7
215 Reviews

215 Reviews of Jim Marsh Kia Mitsubishi - Service Center

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September 17, 2021

Excellent Service Department! Everyone in the entire Dealership is courteous and friendly! Highly recommend for Sales and Service! More

by Croode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service personnel
Sep 20, 2021 -

Jim Marsh Kia responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

August 24, 2021

Very dissapointed in the services received. I took my car in for my sun roof shield was not working.2 yrs was aho quoted $500.00. I recently too in to get that sun roof shield fix and was $1450.00. I agreed More

by Very Dissapointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
Sep 14, 2021 -

Jim Marsh Kia responded

Thanks for the feedback. We’re sorry for the delay. Unfortunately, while we do keep quite a few parts on hand, sometimes we do need to order something, which adds to the wait. We’d love a chance to talk with you about your experience with us. If you don’t mind, please contact our Service Director Blair Pickett at blairp@jimmarshauto.com at your earliest convenience.

August 19, 2021

This is the second time I've used Jim Marsh and once again they exceed my expectations Thank you for a great service experience again. More

by 1dorlas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name not listed but poor service
Aug 20, 2021 -

Jim Marsh Kia responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

August 13, 2021

If you want service done to your vehicle, Jim Marsh Kia is the way to go! Always a pleasant experience. All the employees show excellent professionalism! Thanks Jim Marsh Kia! More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and Blair
Aug 17, 2021 -

Jim Marsh Kia responded

Kevin, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

July 29, 2021

I could not ask for better service anywhere, because Jim Marsh Kia has the best service in town as far as I am concern. Always ready to help in anyway they can. Thank you Todd and the rest of the people t More

by Dottieboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Jul 30, 2021 -

Jim Marsh Kia responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely, and feel free to reach out if you have any additional questions. We look forward to working with you again.

Jul 31, 2021 -

Dottieboy responded

dottieboy@hotmail.com

July 24, 2021

I am Tommie Gill and I was driving my car last Thursday on the July 8th on a trip from Phoenix back to Las Vegas and I started hearing a loud noise on the left side as I drive. I took my car here Friday a More

by tlgill2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bailey Trevino
Jul 27, 2021 -

Jim Marsh Kia responded

Thanks for taking the time to share your feedback. We’d appreciate a chance to speak with you directly so we can better understand what went wrong. Please get in touch with our Service Director at blairp@jimmarshauto.com at your earliest convenience.

July 23, 2021

We always bring our Sedona to the service department for major items, this time brakes. Prior to COVID we also used them for scheduled maintenance but not having the flexibility anymore, has us going elsewh More

by 1StrangeFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor - Service
Jul 26, 2021 -

Jim Marsh Kia responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

July 07, 2021

Friendly employees and excellent job on my car’s body work. They kept me informed on the progress of the work on my car. Will definitely recommend! More

by tgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jul 08, 2021 -

Jim Marsh Kia responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

June 19, 2021

Quick and Professional service, Just an LOF but was in and out in no time. I've always had good results here after purchasing our 2013 kia soul. More

by Rogo in NLV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Castiglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flo Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Jim Marsh Kia responded

Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

June 18, 2021

We are seniors and Connor went out of his way to help us with the service of our Kia Sorento. He was helpful and professional. He had the car ready on time for pickup and explained in detail what service More

by GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Jun 21, 2021 -

Jim Marsh Kia responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

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