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Jim Marsh Kia Mitsubishi - Service Center

Las Vegas, NV

2.7
215 Reviews
Call Service Center (702) 946-9064

215 Reviews of Jim Marsh Kia Mitsubishi - Service Center

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February 04, 2022

My rating is the result of the Jim Marsh Service Department. We have taken our 2014 Sorento to this dealership for all of the maintenance needs. We only work with Todd Gerstenberger, Service Manage More

by jlp21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Gerstenberger, Service Manager
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Feb 07, 2022 -

Jim Marsh Kia responded

Thanks for the kind words. Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

February 01, 2022

Todd in Service Dept was very understanding and was very prompt. A huge asset to the dealership. More

by richard.romano57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
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Feb 03, 2022 -

Jim Marsh Kia responded

Thanks for your review, Richard! We're glad to see that you had a great experience with us. We'll pass the compliment along to Todd. Feel free to give us a call if you need anything else. Have a great day!

January 28, 2022

Great service, great employees, comfortable waiting area. Will return to Jim Marsh KIA when I need service again. More

by Mona B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailey
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Jan 31, 2022 -

Jim Marsh Kia responded

Thanks for the kind words Mona! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

December 02, 2021

I brought my car in for vehicle damage and Jim Marsh Kia did an excellent job on the repairs. It looked brand new. More

by howardgerboc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
everone in repair shop
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Dec 03, 2021 -

Jim Marsh Kia responded

Thanks for the 5-star review! We're really happy to hear we were able to get your car looking brand new again! We value your business and look forward to working with you again in the future.

December 02, 2021

They are so easy and wonderful to deal with it was a pleasure using them to have my car service will do it many times again More

by pgallarello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Jim Marsh Kia responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

November 20, 2021

A good person and gentleman he talk gently to customer and give a good reason More

by sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Castiglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Jim Marsh Kia responded

Sandra, That's great to hear! Thank you for the 5-star review! We're very happy that we were able to provide a great experience. We hope to work with you again someday in the future. Safe travels!

November 03, 2021

I’ve been going to Jim Marsh KIA for years with my last two KIA’s and I’ve always received excellent service. Special xxxxxxto Todd who always goes over what type of service I need and doesn’t oversell whe More

by Rennie89128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
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Nov 04, 2021 -

Jim Marsh Kia responded

Thanks for the great review! We're so happy to hear that your experience with us was so good. We thank you for your business and look forward to working with you again in the future!

September 27, 2021

Great attentive staff that take care of you & the interior of the building is actually really cool. More

by Trevor_Nickell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Massaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2021 -

Jim Marsh Kia responded

Trevor, Thanks for the kind words and 5-star rating! We're glad you had a great experience with us and look forward to seeing you again!

September 22, 2021

Jeff is very professional. He is very pleasant to work with. They found the leak. More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in service
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Sep 23, 2021 -

Jim Marsh Kia responded

Thank you for trusting us with your vehicle, Jenny! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

September 18, 2021

Service department has one of the best employees Todd he makes that department great customer service and reason I keep coming back . He’s been there since I got my car and keeps it running strong with his More

by Exmuser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd in service didn’t catch his last name
Report | Print
Sep 20, 2021 -

Jim Marsh Kia responded

Thanks for the 5-star review! We're glad to hear Todd has been able to give you such a great experience each time you visit. We appreciate your business and look forward to seeing you again!

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