Jim Marsh Kia Mitsubishi - Service Center

Good customer service! The people at Jim Marsh Mitsubishi went out of their way to make sure that we were taken care of. They serviced the recall item on our car and did a The people at Jim Marsh Mitsubishi went out of their way to make sure that we were taken care of. They serviced the recall item on our car and did a minor repair in good time. They were the epitome of customer service, thank you Jim Marsh for having a great service team! More

Great service Appointment and completion all as I was told. Great service department and I have no hesitation in recommending this dealership for sales or service. Appointment and completion all as I was told. Great service department and I have no hesitation in recommending this dealership for sales or service. Keep doing what you are doing, it's working. More

speedy oil change It was a pleasure taken my car in for service the staff was very professional and organize letting me no exactly what needed to be done to my car It was a pleasure taken my car in for service the staff was very professional and organize letting me no exactly what needed to be done to my car More

great service I had brought my car in for some recall work, and only dealt with Cindy, she was great! And my car was done before the time I was given to come back. I had brought my car in for some recall work, and only dealt with Cindy, she was great! And my car was done before the time I was given to come back. More

Excellent Service Again Todd Gerstenberger is by far the best Service Manager on the planet and the crew is amazing as well. Todd goes out of his way to help, explain and lis Todd Gerstenberger is by far the best Service Manager on the planet and the crew is amazing as well. Todd goes out of his way to help, explain and listen when it comes to my service needs. He does whatever it takes to make me feel important and the team fixes anything and everything without any problems. Todd is an amazing asset to Jim Marsh Kia and because of him I drive out of my way just to make sure he is my service guy. After owning BMWs for 17 years including an M6, I am blown away by the value of my Optima and the level of service I receive from Todd and the Kia team. Thank you! More

The service dept. is great!!! Service is great. Prompt, professional, comfortable waiting area. Only problem is with car wash, they leave water spots on vehicle, and in this heat, Service is great. Prompt, professional, comfortable waiting area. Only problem is with car wash, they leave water spots on vehicle, and in this heat, by the time you get home the dried water spots are "very difficult" to remove!!!!!! More

Great Service Department I have taken my Suzuki to Jim Marsh ever since they got the Suzuki dealership. They are always professional and friendly. Everyone I have ever dealt w I have taken my Suzuki to Jim Marsh ever since they got the Suzuki dealership. They are always professional and friendly. Everyone I have ever dealt with at Jim Marsh has been great even when I do not have an appointment. I also like the fact they are pet friendly. More

LAST VIST THE ONLY THING THAT I DID NOT APPRECIATE WAS ONE OF THE SALEMEN COMING OVER TO THE WAITING ROOM AND SAYING "MS SORELLE I NEED TO TALK WITH YOU ABOUT Y THE ONLY THING THAT I DID NOT APPRECIATE WAS ONE OF THE SALEMEN COMING OVER TO THE WAITING ROOM AND SAYING "MS SORELLE I NEED TO TALK WITH YOU ABOUT YOUR CAR." THINKING SOMETHING WAS WRONG I WENT WITH HIM. HE HAS ME SIT DOWN THEN BEGINS TALKING ABOUT THE % FOR LOANS ETC AND WOULDN'T I LIKE TO TRADE IN MY USED VEHICLE....SO I SAY I DID NOT BUY A USED VEHICLE, I HAVE A BRAND NEW VEHICLE, I HAVE NO REASON TO TRADE IT IN. I GOT UP AND LEFT. IF I WANT TO BUY SOMETHING I WILL APPROACH THEM, NOT THEM TO ME. More

Changing th oil Thank you for changing my oil even though I didn't an appointment but you guys help me to make it happen. You the best once again thank you Thank you for changing my oil even though I didn't an appointment but you guys help me to make it happen. You the best once again thank you More

My experience. The service department is awesome! Always takes care of my car as quickly as possible & I have never had an issue. I enjoy the service department. But The service department is awesome! Always takes care of my car as quickly as possible & I have never had an issue. I enjoy the service department. But I do not like Jim Marsh as a car dealer, which makes me hesitant to want to bring my car into service there. More