Jim Marsh Kia Mitsubishi - Service Center

The service was excellent and was informed of status of vehi Cindy was very helpful in getting my car serviced immediately. Was informed of what had to be done and why. Service was done in a short amount of time Cindy was very helpful in getting my car serviced immediately. Was informed of what had to be done and why. Service was done in a short amount of time, considering what had to be done. More

OUR SERVICE AT JIM MARSH KIA MY 30K CHECK-UP WAS GOOD TIMING AS WE FOUND THE FRONT TIRES TO BE LESS THAN SAFE. THANK YOU SERVICE TEC FOR GOING THE EXTRA MILE CHECKING EVERYTHING O MY 30K CHECK-UP WAS GOOD TIMING AS WE FOUND THE FRONT TIRES TO BE LESS THAN SAFE. THANK YOU SERVICE TEC FOR GOING THE EXTRA MILE CHECKING EVERYTHING ON MY WIFES CAR. THE SERVICE ADVISOR PROMPTLY CALLED TO LET US KNOW AND TO GET OUR APPROVAL TO INSTALL NEW TIRES ON THE FRONT AS THE BACK TIRES WHERE PERFECT AND DIDN'T NEED REPLACING. THANK GOODNESS THEY HAD THE EXACT TIRES IN STOCK AT A REASONABLE PRICE. THE CAR WAS READY AS PROMISED AND DELIVERED CLEAN AND SAFE. JIM MARSH COMES THROUGH AGAIN...REALLY NICE PEOPLE WORKING FOR HIM. THEY KNOW HOW TO TAKE CARE OF HIS CUSTOMERS. WE ARE EXTREMELY PLEASED WITH THE WORK AND WILL BE SURE TO GET OUR NEXT SERVICE WITH JIM MARSH KIA. JUST A NOTE; THE SERVICE ADVISOR KEPT US INFORMED OF THE STATUS OF OUR CAR. HE HAD OFFERED TRANSPORTATION BUT WE DIDN'T NEED ANY. WHEN WE ARRIVED THE PAPERWORK WAS READY AND COMPLETED IN JUST A FEW MINUTES. THESE GUYS KNOW HOW TO FIX THINGS RIGHT THE FIRST TIME AND COMPLETED THE WORK EARLIER THAN ANTISAPATED. OH BY THE WAY, WHEN WE PICKED UP THE CAR OUR SERVICE ADVISOR WENT OVER EACH DETAIL INCLUDING TAKING THE TIME TO EXPLAIN THE URGENCY OF THE FRONT TIRES BY SHOWING ME THE TIRE ITSELF...WOW GREAT ATTENTION TO DETAIL. OUR CAR WAS WASHED, VACUUMED TO CLEARNER THAN WHEN WE BROUGHT IT IN. IT JUST SEEMED LIKE THEY COULDN'T DO ENOUGH TO PLEASE US... More

service for kia Excellent service. Staff is very attentive. Completed within time that I was told. I will definitely be coming back for my regular service periods. Excellent service. Staff is very attentive. Completed within time that I was told. I will definitely be coming back for my regular service periods. Very comfortable waiting area. More

2015 KIA Sorento Service Excellent, quick, and fast service! Cynthia Weaver and Blair Pickett, Great employees and customer service! Great overall Dealership! Friendly Experie Excellent, quick, and fast service! Cynthia Weaver and Blair Pickett, Great employees and customer service! Great overall Dealership! Friendly Experience! Clean and friendly atmosphere! Thank you Jim Marsh KIA! More

Recall of Niro Done quicker than promised. Hertz from whom I rented a car was exceeding slow - I probably should have used Enterprise. However, the price was right Done quicker than promised. Hertz from whom I rented a car was exceeding slow - I probably should have used Enterprise. However, the price was right for the rental. More

Nice place Everyone at Jim Marsh is kind and friendly. They keep a beautiful office. I like their exhibitions in the waiting room. Brett was very helpful. Everyone at Jim Marsh is kind and friendly. They keep a beautiful office. I like their exhibitions in the waiting room. Brett was very helpful. More

The waiting was long, It is a pity that you can not make an appointment But I was treated ok I knew that it would take a long time, but I decided to stay It is a pity that you can not make an appointment But I was treated ok I knew that it would take a long time, but I decided to stay More

Outstanding Service at Jim Marsh KIA We have taken our KIA Sorento to Jim Marsh for all service needs and are very satisfied with the quality of service we have received. This visit to t We have taken our KIA Sorento to Jim Marsh for all service needs and are very satisfied with the quality of service we have received. This visit to the dealership was to replace a part in the front airbag, though it was not a recall. We work only with Todd Gerstenberger, Service Manager, because of his professional service. What I do not understand is why Todd’s name is not listed on next session if employees we worked. The Service Manager is a very key piece to customer service. We will not take our in for service if Todd is off that day for some reason. The Customer Service rated below is based on my intersection with Todd. Your feedback request is based on the sales department and you seem to ignore the service department. The Service Department remains to be the major source of interaction with the dealership and can have a large influence on future decisions in purchasing a car and from what dealership. More

Excellent Job! Jim Marsh Kia brings a family attitude to their business. I really appreciated the service to our Toyota, which we refuse to take to the Toyota dealer Jim Marsh Kia brings a family attitude to their business. I really appreciated the service to our Toyota, which we refuse to take to the Toyota dealership due to careless customer service. We are thrilled with your service and will continue with Jim Marsh in the future. More

Good job It took longer than expected or promised I did ask to make sure that all parts were in before leaving my car, but that was not how it happened Quali It took longer than expected or promised I did ask to make sure that all parts were in before leaving my car, but that was not how it happened Quality control did not pick up on additional scratches and had to leave my car for extra day. Problem resolved and I am happy with quality of work done on the car John Interrante was very professional and helpfull More