Jim Marsh Kia

Surprisingly Pleasant Buying a car is never fun. Mr. Ray was exceptionally helpful and pleasant. If he did not know the answer, he got it rather than letting the subject dr Buying a car is never fun. Mr. Ray was exceptionally helpful and pleasant. If he did not know the answer, he got it rather than letting the subject drop. He treated me with respect and the transaction never became adversarial. When I buy in the future, I will look for him. More

Outstanding Service at Jim Marsh KIA We have taken our KIA Sorento to Jim Marsh for all service needs and are very satisfied with the quality of service we have received. This visit to t We have taken our KIA Sorento to Jim Marsh for all service needs and are very satisfied with the quality of service we have received. This visit to the dealership was to replace a part in the front airbag, though it was not a recall. We work only with Todd Gerstenberger, Service Manager, because of his professional service. What I do not understand is why Todd’s name is not listed on next session if employees we worked. The Service Manager is a very key piece to customer service. We will not take our in for service if Todd is off that day for some reason. The Customer Service rated below is based on my intersection with Todd. Your feedback request is based on the sales department and you seem to ignore the service department. The Service Department remains to be the major source of interaction with the dealership and can have a large influence on future decisions in purchasing a car and from what dealership. More

Excellent Job! Jim Marsh Kia brings a family attitude to their business. I really appreciated the service to our Toyota, which we refuse to take to the Toyota dealer Jim Marsh Kia brings a family attitude to their business. I really appreciated the service to our Toyota, which we refuse to take to the Toyota dealership due to careless customer service. We are thrilled with your service and will continue with Jim Marsh in the future. More

Good job It took longer than expected or promised I did ask to make sure that all parts were in before leaving my car, but that was not how it happened Quali It took longer than expected or promised I did ask to make sure that all parts were in before leaving my car, but that was not how it happened Quality control did not pick up on additional scratches and had to leave my car for extra day. Problem resolved and I am happy with quality of work done on the car John Interrante was very professional and helpfull More

Above and beyond! Jim Marsh Kia helped with all my needs. My salesman “Cash” went above and beyond to ensure that I was treated with the best care when purchasing a car Jim Marsh Kia helped with all my needs. My salesman “Cash” went above and beyond to ensure that I was treated with the best care when purchasing a car for my first time. This dealership is welcoming and makes you feel like family. 10/10! More

Totally satisfied Service was great. Ron was awesome. Very patient and down to earth. Made my wife and I very comfortable. Thank you for your service. I will recommend Service was great. Ron was awesome. Very patient and down to earth. Made my wife and I very comfortable. Thank you for your service. I will recommend everyone to your business. More

Excellent service Cindy was great as usual. I always ask for her when I bring my car in for service. She is very detailed about the work done to my car and let’s me kno Cindy was great as usual. I always ask for her when I bring my car in for service. She is very detailed about the work done to my car and let’s me know what needs to happen on future visits. More

Awesome Some reason I cant remember her in services. Very helpful. Nice things nice things nice things nice things nice things nice things nice things nice th Some reason I cant remember her in services. Very helpful. Nice things nice things nice things nice things nice things nice things nice things nice things More

Kia Recall I have absolutely no complaints, my visit went very smoothly. okay 15 more words. I called made an appointment dropped the car off, picked it up when I have absolutely no complaints, my visit went very smoothly. okay 15 more words. I called made an appointment dropped the car off, picked it up when they called and said it is ready. More

Excellent personalities / all workers were very courteous I was running late to pick up my daughter when my rear view mirror broke. I needed to get my rear view mirror fixed and they were able to get it repl I was running late to pick up my daughter when my rear view mirror broke. I needed to get my rear view mirror fixed and they were able to get it replaced in less than an hour! Wonderful service👍🏽👏🏼👏🏼. They checked to see if the mirror was on warranty and fixed it without me having to pay for it., More