Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Marsh Kia
Las Vegas, NV
750 Reviews
Why Should Drivers in the Las Vegas, Paradise, Henderson and North Las Vegas Areas Choose Jim Marsh Kia?
Of course, there are many reasons, but perhaps the most important is the incredible service we offer. From taking our time to ensure our customers have the best car buying experience when choosing a new Kia model or a pre-owned vehicle, to making sure each of our clients obtain the car loan and Kia lease that he/she is most comfortable with, our commitment to you is unsurpassed.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 750 reviews
February 14, 2020
Great Service From start to finish, we had excellent service. No pressure. John was very patient and kind. H was very professional. Manager very nice. Finance From start to finish, we had excellent service. No pressure. John was very patient and kind. H was very professional. Manager very nice. Finance person very nice to deal with . More
by gjbrown
Employees Worked With
Manager with a charming accent was very nice to work with., Wei Zhang, Stephanie Morrison , John Stewart, Kelly Nichols
February 13, 2020
Great Experience Wei was a great salesman...very knowledgeable on the Kia products. The purchase process was very fast and easy.The entire team from sales to finance t Wei was a great salesman...very knowledgeable on the Kia products. The purchase process was very fast and easy.The entire team from sales to finance to customer service are top notch. More
by AC
Employees Worked With
Wei Zhang
February 09, 2020
Cash I will never forget my experience dealing with you. You have been kind, caring and very considerate of my needs and because of those reasons I am ecstatic with my Sportage S. I can’t give you enough st You have been kind, caring and very considerate of my needs and because of those reasons I am ecstatic with my Sportage S. I can’t give you enough stars to describe how impressed I was dealing with you. Thanks for going the extra mile to find the car that has made me a very happy lady. I know I’ll be back to deal with YOU again and will refer you and your dealership to everyone I know. Craig and I thank you for being so UNDERSTANDING and making us so happy! More
by myqqadoreyou
Employees Worked With
February 03, 2020
Attentive to my needs, made sure I was satisfied with my purchase. The entire team from sales to finance to customer service are top notch. purchase. The entire team from sales to finance to customer service are top notch. More
by jazzygem1
Employees Worked With
Other Employees :
Mike - Customer Service 5-star; Sam - asset to the team: Attia finance very helpful and informative.
February 01, 2020
Service representatives do great work The Service Representatives are always friendly and helpful. During my most recent visit (simple oil/filter change, etc.), they kept me informed rega The Service Representatives are always friendly and helpful. During my most recent visit (simple oil/filter change, etc.), they kept me informed regarding what was happening and quickly found me (wandering through the new cars) when my job was finished. More
by barb
Employees Worked With
I don't remember the Service Rep's name.
January 24, 2020
Excellent and quick service. What more could you want? Comfortable waiting area. Service representative greeted me with a smile and was friendly through the whole process. Comfortable waiting area. Service representative greeted me with a smile and was friendly through the whole process. More
by gdenana
Employees Worked With
Jonathan Bias
January 22, 2020
Great customer service.Everyone is very friendly and helpful thank you. I would love to recommend my friends and family . Thank you for the great service. helpful thank you. I would love to recommend my friends and family . Thank you for the great service. More
by claritanicholls1
January 20, 2020
Always liked the K900 but was worried about the service experience after the purchase. I’ve owned A couple of Porsche’s and Mercedes which I was willing to pay more because of the great service I always re experience after the purchase. I’ve owned A couple of Porsche’s and Mercedes which I was willing to pay more because of the great service I always received. Since we had kids we’ve gotten a little more economical with our cars. My wife drives a Durango and I absolutely dread dealing with the dealership when it comes to service. They never call when the car is done and things I asked to have looked at, get over looked. With that being said let’s get started on my experience at Jim Marsh. The first time I walked in, I was greeted by Todd Gerstenberger. I wanted to get a 30k mile service done and he went over a couple of different options and I scheduled a time to drop the car off. On appointment day I dropped it off in the morning and it was done within a few hours. Next time I came in was because of a check engine light. I emailed Todd and he told me to bring it down. He put me in a great loaner vehicle while my car was being serviced. Again the car was finished quicker than I was originally quoted. When I got home I did notice a new door ding that wasn’t there so I emailed Todd to let him know, not really expecting anything be done. He apologized and told me to bring it back so they could fix the door ding. Just had that done today and it was done within an hour and looks brand new. Because of Todd I will be purchasing my wife’s Telluride there once our lease on our Durango is up. Everyone I’ve encountered at Jim Marsh has been great. From the cashiers to the gentleman that drives the shuttle. Do not think twice about spending your money with Jim Marsh! More
by Mancari
Employees Worked With
Todd Gerstenberger
January 19, 2020
I was very with the service I received during the purchasing process. I drove 3 cars and wound up buying the 2020 Stinger. I really like the car because it is a 4 cylinder. purchasing process. I drove 3 cars and wound up buying the 2020 Stinger. I really like the car because it is a 4 cylinder. More
by Hopkins19
