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Jim Marsh Chrysler Jeep

Las Vegas, NV

3.7
230 Reviews
Welcome to the all NEW Jim Marsh Chrysler Jeep We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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8575 W Centennial Pkwy

Las Vegas, NV

89149

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Showing 230 reviews

September 08, 2022

Jim Marsh and Tony and Jeannie have all been awesome and a pleasure to deal with! I traded in my wife’s bmw for an awesome new Jeep Compass 4x4 Limited. Man is it amazing. So glad we made the choice to stop More

by Vegas Drain Masters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Bowler
Sep 08, 2022 -

Jim Marsh Chrysler Jeep responded

Congrats on the new Jeep Compass! We are delighted that Tony, Jeannie, and the Jim Marsh Chrysler Jeep team made sure you felt 100% confident in your decision. It was a pleasure helping you trade in your BMW, and we can't wait to see you back soon for that new Jeep Wrangler. Until then!

September 05, 2022

Great service n great job on vehicle. I am completely satisfied with the work from this business More

by theopenrd3956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Body shop employee Mary Gould
Sep 06, 2022 -

Jim Marsh Chrysler Jeep responded

Thank you for the lovely compliments on our team's stellar service! Have a great day from all of us at Jim Marsh Chrysler Jeep!

August 31, 2022

Tony was a great help and went out of his way to please us! Even after we left with the car, he continued to check in to see if we needed anything else. More

by Rui.Dorothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bowler
Aug 31, 2022 -

Jim Marsh Chrysler Jeep responded

Rui, we are happy to hear that Tony's willingness to go the extra mile made a positive impact on your experience. Thanks for leaving Jim Marsh Chrysler Jeep a review!

August 29, 2022

Classic car dealer tricks wants to run your credit asap so you feel obligated to buy from them then even with perfect credit they will quote you some astronomical rate so they can pack products in avoids a More

by Averagejoes914
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Sugarman
Sep 01, 2022 -

Jim Marsh Chrysler Jeep responded

I am very sorry that we left you with this impression. I can assure you that our goal is to make the purchase experience easy, seamless, and transparent for our guests, and it is disappointing that this wasn't demonstrated to you. I will speak to my team about your feedback so we can ensure a more positive process for our customers moving forward. Please don't hesitate to be in touch if there is anything else you would like to share. Thank you, Lisa Marie Pesquira - Customer Service Manager - (702) 844-2210

August 24, 2022

We found a new Jeep we wanted to purchase from this dealership, asked for a quote, got it and then called and spoke to them about our trade in. We were driving in from another state and we were promis More

by Davisapril74
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeannie Converse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean in finance , Alex Eskendari
Aug 25, 2022 -

Jim Marsh Chrysler Jeep responded

We take situations like this seriously, and I apologize for our lack of communication. We aim to deliver a transparent financing process, and we've clearly missed the mark here. I will bring this matter to my team's attention and, in the meantime, will look for your information now to reach out soon. I have also provided my number below. I hope we can work through this together and resolve any ongoing issues. Thank you, Lisa Marie Pesquira - Customer Service Manager - (702) 844-2210

Aug 25, 2022 -

Davisapril74 responded

I would love to have a nice conversation about this matter. Thank you Lisa!

August 10, 2022

Very unprofessional dealership. The dealership had the only SUV in town with the color and options I wanted. I had to put down a non-refundable deposit since the SUV was not on th More

by Dave.Smith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John in Financing, Charlene Barber, Tony Bowler
Aug 10, 2022 -

Jim Marsh Chrysler Jeep responded

Dave, I'm sorry we couldn't reach a deal and that you were unhappy with our offer, as we pride ourselves on competitive pricing and customer satisfaction. I will make a note of your concern, but I would also be glad to discuss it directly, if you are interested. Please be in touch if that is the case - my contact information is listed here. Best, Mark Fluker - General Manager - (702) 946-9000

Aug 10, 2022 -

Dave.Smith responded

I've already left a message for you to call me. I did purchase the SUV, but I believe you're an unethical dealer.

July 13, 2022

Thank you so much Johnny for helping me get into a vehicle that was made for me !! Can’t wait to shop with you at Jim Marsh again for my next vehicle :) More

by urbanhippi24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

urbanhippi24 responded

Thank you !

Jul 13, 2022 -

Jim Marsh Chrysler Jeep responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Johnny. Drive safely, and we hope to see you back again at Jim Marsh Chrysler Jeep!

May 29, 2022

Disrespectful, rude and unfriendly staff. Salesman was pushy then needed a smoke break in the middle of talking numbers then walked off and said “I don’t need your money”. After that he had t More

by kendra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Nolan
Jun 13, 2022 -

Jim Marsh Chrysler Jeep responded

Kendra, I'm sorry you didn't have a more pleasant buying experience with us and that our team left the wrong impression. This isn't the kind of customer service we pride ourselves on. I will look into this feedback and use it as a learning opportunity for my staff, but if you'd like to discuss this, please be in touch. My line is 702-844-2229. Best, Charlene Barber - Internet Manager

May 19, 2022

Nice, respectful, to the point, willing to work with you to make the deal, on time More

by Ben Potvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Jim Marsh Chrysler Jeep responded

Ben, thank you for the great review! We are so glad to hear that you had a successful experience working with the Jim Marsh Chrysler Jeep team. Drive safely, and we hope to see you back!

April 22, 2022

This dealership had the only car in town with the color and options I wanted. I think I ended up with a fair price for a new vehicle and my trade in. I was forced to accept dealer financing if I wanted t More

by Dave Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bowler
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