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Jim Marsh Chrysler Jeep

Las Vegas, NV

3.7
230 Reviews
Welcome to the all NEW Jim Marsh Chrysler Jeep We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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8575 W Centennial Pkwy

Las Vegas, NV

89149

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Showing 230 reviews

October 18, 2023

The service is real good and I think this will be a great vehicle Jim Marsh has been real good but Jeep needs to work on getting parts faster More

by Lawnjim80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniella Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service manager was great, Jade Torres
Oct 19, 2023 -

Jim Marsh Chrysler Jeep responded

We appreciate your feedback and are glad to know you're happy with the service provided by our team here at Jim Marsh Chrysler Jeep. Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you. Enjoy your new vehicle!

October 07, 2023

Thank you Johnny your service was outstanding and Jeanie was great to work with as well More

by melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Jim Marsh Chrysler Jeep responded

Johnny & Jeanie appreciate your kind review, Melissa! Thanks for trusting Jim Marsh Chrysler Jeep with your business and please don't hesitate to reach out if we can be of service again in the future!

September 28, 2023

Everyone we dealt with made us feel welcome. Buying the Gladiator was a smooth process from test drive to driving off the lot. We'll definitely recommend the Jim Marsh dealerships to all our fri More

by chrisntj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Jim Marsh Chrysler Jeep responded

Hey Chris, it's great to know that you had a seamless Jeep Gladiator buying experience with us at Jim Marsh Chrysler Jeep. We appreciate your recommendations and look forward to assisting you again in the future! Have a great ride!

August 07, 2023

I have never had such an experiance anywhere else. They were all so nice helpful. Johnny is the best. :) More

by lilbrenbren15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniella Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Torres
Aug 08, 2023 -

Jim Marsh Chrysler Jeep responded

We're so glad to know you had a great experience with Johnny and the rest of our team at Jim Marsh Chrysler Jeep. Thanks for your kind words!

July 31, 2023

Worst dealership I've probably ever dealt with. Made an appointment for my Jeep on 7/12/23 and dropped my car off first thing in the morning. It then took them a week before they even looked at i More

by SteveO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orville, Jeff Wilhelm
Aug 01, 2023 -

Jim Marsh Chrysler Jeep responded

Steve, thank you for the review. We would like the opportunity to provide some clarity on this situation. You dropped your vehicle off without an appointment for overheating. The overheating issue has resulted in an abundance of repair work. We've provided you with a diagnosis for this work and submitted it to your warranty provider; unfortunately, they've only agreed to cover a portion of the repairs. We understand that this is a frustrating situation for you, but hope you realize that decision is outside of our control. We again ask that you come retrieve your vehicle and wish you luck with getting the situation resolved. Respectfully, Jeff Wilhelm - Service Manager - 702-946-9000

Aug 01, 2023 -

SteveO responded

Jeff is a liar and doesn’t respond to calls, texts, or emails. I had an appointment on 7/12. Don’t trust these people!

July 25, 2023

I spoke with Eddie and Pineapple when buying my vehicle. They were upfront and honest. Friendly and made me feel like I was part of the family. Kevin Thomas my sales associate was super friendly and bought More

by Mrbige4452
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Litchford , Jade Torres
Jul 26, 2023 -

Jim Marsh Chrysler Jeep responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team provided you with upfront and honest service, making you feel like part of the family. It's fantastic to know that you were well taken care of during the buying process, and we appreciate your confidence in our team. We strive to be transparent with our prices and fees, and we're glad this was evident in your interaction with us.

July 25, 2023

Recently purchase vehicle at Jim Marsh Jeep. Had and absolutely amazing experience. Yes , they do have fees , however it’s fully disclosed online and guys out there always willing to help and w More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniella Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Manilo
Jul 26, 2023 -

Jim Marsh Chrysler Jeep responded

Thank you so much, Chris, for taking the time to share your amazing experience with us at Jim Marsh Chrysler Jeep. We're thrilled to hear that our team, especially Kevin and Jeanne, provided you with excellent service and made sure you were well informed throughout the process. We truly appreciate your business and congratulations on your new vehicle.

July 05, 2023

Chris Leoni, the rep who I dealt with, was disrespectful and self righteous. I would sooner light $20,000 on fire than give this joke my money. They tried to pressure me into a deal and after I finally orch More

by serpents44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris Leoni
Jul 13, 2023 -

Jim Marsh Chrysler Jeep responded

Thank you for taking the time to share your feedback. We strive to provide excellent customer service, and we regret any negative impression that was made. We appreciate your bringing the additional fee to our attention, and we will take your feedback into consideration for future improvements. If you have any further concerns, please don't hesitate to reach out to us directly.

Jul 13, 2023 -

serpents44 responded

I just don’t understand where some people get off. I found the listing on Facebook and the sales person I spoke to decided to throw it in my face that I was looking all the way over in Nevada like I had my eyes set on that specific vehicle for any particular reason. Just lucky I found that rig. Might just need some retraining, complacent behavior from employees disarms the organization. I’m a disabled veteran, frosty behavior from a spry salesman won’t get you any kudos in my book.

June 23, 2023

Johnny M. was very helpful as we walked in near closing, and never rushed us through the experience. Fees were WELL explained and some fair negotiations were More

by Cosmicslop6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jim Marsh Chrysler Jeep responded

We're so glad to hear that Johnny and Jennie provided such helpful and professional service during your visit. Thank you for sharing your positive experience with us at Jim Marsh Chrysler Jeep! Have a great day!

June 04, 2023

My wife and I purchased a pre owned vehicle and we had the best experience ever at a dealership Johnny was our salesman and the Manager “Pineapple. We didn’t have the best credit to start with and the Sal More

by Dallasboys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pineapple
Jun 05, 2023 -

Jim Marsh Chrysler Jeep responded

Thank you for sharing your positive experience with Johnny, Pineapple, and the team at Jim Marsh Chrysler Jeep! We are thrilled to hear that you were treated like family and that we were able to help you get approved for your pre owned vehicle. We hope that you and your family enjoy your new car and we look forward to seeing you again soon!