Jim Lupient INFINITI

After running around with insurance I called over to the dealership and I mentioned that I got into a accident and had a few scratches. Jamie Larson (the best) told me to come over right away and they would dealership and I mentioned that I got into a accident and had a few scratches. Jamie Larson (the best) told me to come over right away and they would take a look. The minute I got there Lisa was there to greet me and they looked at my car and said they could fix it right then and there. I watched as they revamped my car along with Jarad into looking brand new and stayed longer than they needed to. Some reviews can seem cheesey but this is one is the truth. There is no better team of genuwine people who care about their customers like they do. Thank you guys so much for everything you do. More

I went into this dealership on or about the 7th of August, 2012. At this point, my trade was valued and a price negotiated. We were about $600.00 off my the trade for my vehicle in order to pull the August, 2012. At this point, my trade was valued and a price negotiated. We were about $600.00 off my the trade for my vehicle in order to pull the trigger and purchase from this dealership - As most saavy consumers I needed some time to think about this purchase; my goal was lowing my payment. Yes I had a 2012 Mercedes trading for a 2012 Infiniti (lease). On the 20th of August I was contacted by the salesman, Jaime Larson, asking if I was still interested or if I had purchased anything yet. I told him no. He stated they would stick by their numbers and make the deal happen. I took an additional 15 days to think about this purchase - On the 10th of September I contacted Jaime and stated that I was interested in purchasing the vehicle if the numbers would still work. He stated he would get in touch with his sales manager and get back with me. He called me and said, "we need you to come into the dealership, we can make the figures work." I went back into the dealership, they again looked at my car - it now had 300-400 miles more - no stratches - SAME VEHICLE - nothing changed. The sales manager told Jaime to come back to me and explain that my car would bring $2,500.00 less now and my payment $70.00 more per month. Are you kidding me?!?!?!?!? After 20 days my car is worth $2,500.00 less - RIGHT - I THINK NOT! 1st of all if my 2012 is worth $2,500.00 less, certainly their vehicle which was STILL ON THE LOT is worth $2,500.00 less.........no of course I didn't expect that. They are a scam. They wasted my time, tried to 'con' me into a horrible deal. If anything changed it was the fact that the Infiniti was now on their lot an additional 20 days, a new month and more aggressive dealer incentives. RIDICULOUS. I have bought 36 vehicles in my day (Am no I'm not that old) and NEVER once have I been treated so poorly. Buyer beware. More

Just bought a 2008 BMW 535xi from Mary and the Lupient Infiniti team. Wonderful from start to finish. great price, great service. Would buy from again in a heartbeat. Thanks Mary! Infiniti team. Wonderful from start to finish. great price, great service. Would buy from again in a heartbeat. Thanks Mary! More

Lisa did an excellent job sharing information about the Infiniti EX. She is knowledgeable, easy to work with, and helpful. She took time to explain the features of the vehicle after I made the purchase. Infiniti EX. She is knowledgeable, easy to work with, and helpful. She took time to explain the features of the vehicle after I made the purchase. Appreciated the time Greg took to value my trade in and also stopping by after the purchase was made to say "Thanks". Cathy in finance did a wonderful job sharing that process. She was thorough and very patient. My experience at Lupient was great. More

Bought an 08 c300 Benz from them & love it.... I had to get it serviced & they got me right in to fix the problem.... also gave me a nice rental car to use while mine was in the shop.... Greg po had to get it serviced & they got me right in to fix the problem.... also gave me a nice rental car to use while mine was in the shop.... Greg pomish is the nicest guy ive ever dealt with by far with my many car buying experiences.... & not to forget all staff members including mike lessner, kathy crupi, connie northrop, greg jones where all exceptional.... A++++ dealership would recommend them to anyone More

Everyone at the dealership was friendly and helpful from the very start. Lisa worked with me on getting a very good price on the vehicle and the follow up both before and aftr the sale has been great. Gre the very start. Lisa worked with me on getting a very good price on the vehicle and the follow up both before and aftr the sale has been great. Greg Pomish the Dealership Manager went so far as to pick me up at the airport on the day I picked up my new car. I could not have asked for better service. I have purchased a number of cars and this has been the best service I have ever had! More

We have had 3 Infiniti sedans and just purchased number 4 - all from Lupient Infiniti. Everyone is professional, friendly, knowledgeable, and above all provide excellent service, which Lupient Infiniti has - all from Lupient Infiniti. Everyone is professional, friendly, knowledgeable, and above all provide excellent service, which Lupient Infiniti has never forgotten in all the years we have been customers. More

This is my 7th Infiniti and 4th at Lupient Infiniti. They are very professional and don't have to sell the cars because they sell themselves, especially for past Infiniti owners. They sell their service whic are very professional and don't have to sell the cars because they sell themselves, especially for past Infiniti owners. They sell their service which is first class. More

I have had a number of QX56 from this dealership. The service & customer service has always been consistently good but my experience today was tops! Timeliness, friendliness, work done ...total experien service & customer service has always been consistently good but my experience today was tops! Timeliness, friendliness, work done ...total experience excellent. Thank you guys! More

I selected Jim Lupient Infiniti over the other Infiniti dealership in the area based on my initial conversation the with other dealership last year. After doing some research on-line I saw several positive dealership in the area based on my initial conversation the with other dealership last year. After doing some research on-line I saw several positive reviews from previous customers. I was not disappointed. From the minute I arrived at the dealership I was treated with a high level of courtesy and respect. Everyone I spoke with was friendly and interested in helping in any way they could. Mary did a terrific job of showing me everything I was interested in seeing to make sure I got exactly what I was looking for. I looked at several options and when I ultimately landed on the beautiful black FX I instantly fell in love with everyone did a great job of putting together a menu of purchase and lease options to choose from. I traded my 2004 G35 and received enough in trade for it that I didn't even feel the need to haggle over it. The finance aspect went perfectly and when all was finally said and done it was after closing time. Rather than rush me out Mary spent more than enough time walking me through the many bells and whistles intent on making sure I had everything set how I wanted before leaving. If I'm still in the area 39 months from now I'll definitely be going back to see the folks at Jim Lupient Infiniti. More