Jim Keras Nissan

I paid cash for my Nissan August 2023. A month went by & hadn’t received a call to pick up my tags so I called to speak with my salesman ERIK who was too lazy to get up from his desk to se A month went by & hadn’t received a call to pick up my tags so I called to speak with my salesman ERIK who was too lazy to get up from his desk to see if they had arrived so he decided to lie & say they weren’t there & would be mailed to me. I didn’t receive my tags until Oct2023 More

Erik C. Has done an outstanding job during the purchase of both our new Nissan vehicles this year. My focus each time was the “Out The Door” pricing, which h Has done an outstanding job during the purchase of both our new Nissan vehicles this year. My focus each time was the “Out The Door” pricing, which he took very good care of. He was patient with us during the selection process, not once applying any pressure to go one way or the other. Steve the financial guy was smooth to work with, took the time to be transparent about all the numbers and did not pressure any back end packages. More

Took advantage of the fact that I was a female excited about a certain car. Jacked the price up of a less than set value car. Never again will I shop here for a car and I will be telling everyone I know a about a certain car. Jacked the price up of a less than set value car. Never again will I shop here for a car and I will be telling everyone I know about my experience. More

Never again.used car manager very unprofessional.got wrong parts and wanted me to do the work of driving and having it fixed.also said he ordered parts from Ford but they sent him aftermarket part.hmmmm wrong parts and wanted me to do the work of driving and having it fixed.also said he ordered parts from Ford but they sent him aftermarket part.hmmmmmmmm More

Looked at a few pre-owned vehicles here, and was very pleased with the selection available. I did not end up purchasing, but my experience was great. pleased with the selection available. I did not end up purchasing, but my experience was great. More

Transmission broke, almost killed us, covered under warranty they weaseled out, charged $130 diagnosis said they could bill us but wouldn't release the car warranty they weaseled out, charged $130 diagnosis said they could bill us but wouldn't release the car More

How Jim Keras screwed me First Of all I've been a loyal nissan car buyer for years.I've never felt so violated and manipulated by a group of sales personnel, ever. First of al First Of all I've been a loyal nissan car buyer for years.I've never felt so violated and manipulated by a group of sales personnel, ever. First of all I had a car accident in 2018 and instead of the company being honest with me about the repair they felt it was more important for them to get the business of the repair instead of doing what was best for the client. My car should have been totalled, I never got to talk with the assessor of the damages I only dealt with Keras collision and I purposely asked them if they repaired my vehicle would it affect my car value? The assured me it5 wouldn't so I innocently allowed them to repair my vehicle thinking when the time came to trade my car I would still get a competitive value for my trade. I was wrong I recently went to trade my car a Nissan 2016 Sentra and they checked my car and told me the frame was bent and they could only offer me ( a vehicle I'm still paying on) only less than half of what is owed because of the collision. I am really pissed about the situation and I feel cheated because i should have been offered a trade and cash in my gap insurance instead of being stuck with a devalued car!!!! Secondly, they also screwed me in ruining my credit report by sending my information for a car to several lenders (when I only wanted one which was Nissan credit) and I'm still getting mail from different banks and hard hits on my credit report which before I started the business of trying to trade one of my Nissans with Jim Keras my credit score was 716 after this fiasco it has dropped to 674 and may drop further because it seems they were so determined to only satisfy their needs and not listen to what i was telling them. I had a credit union which if Nissan wasn't going to finance my vehicle they would but after all of the hard inquiries i now have to wait and rebuild my scores because of the trauma the sale people at Jim Keras did to my credit report.I am angry because this is not what I sign in for and now i have to wait to take care of a problem which is not what I bargained for. I really should have gotten the vehicle but I only work on my terms so we all could be happy. I was trading two cars now i can't even trade one unless I wish to pay stupid interest rates and ridiculous car notes. More

Excellent service Called Thomas Y. on 7/17/19 about major problem with Autonation Nissan, said he would get me in and fixed asap, he did, fantastic service! Picked up Called Thomas Y. on 7/17/19 about major problem with Autonation Nissan, said he would get me in and fixed asap, he did, fantastic service! Picked up our vehicle on 7/18/19 at 1130 hrs More

Joyful Experience What and absolute pleasure it was to work with Gianni and Kevin. They took the time to know who we are and exactly what we would need for our family. What and absolute pleasure it was to work with Gianni and Kevin. They took the time to know who we are and exactly what we would need for our family. Our new Rouge SV is a treasure!! Such a smooth comfortable drive. Even the inconnvience of having to deal with a disability lift was no issue for them. They went out of their way to make this happen for us. We will be repeat customers and enjoy bragging to everyone about our experience. Many thanks to everyone at this location!!!! More