Jim Keras Nissan
Memphis, TN
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Always with every purchase the epitome of excellent service Many thanks to Shawn”TheCarGuy” for his professionalism and attentiveness to my car buying needs. To Scott, Fiona, and Steve thank you as well too Many thanks to Shawn”TheCarGuy” for his professionalism and attentiveness to my car buying needs. To Scott, Fiona, and Steve thank you as well too More
Customer service Ed Kelley is on his game when it comes to customer service, I will do business with him again. Fiona was on her game as well, she had me in and out of Ed Kelley is on his game when it comes to customer service, I will do business with him again. Fiona was on her game as well, she had me in and out of her office in a timely fashion. Very satisfied customer here. More
Our expectations were exceeded Below is an e-mail that I sent to Terry Payne, who is the General Manager at Jim Keras Nissan: Mr. Payne, Just a short note to tell you how than Below is an e-mail that I sent to Terry Payne, who is the General Manager at Jim Keras Nissan: Mr. Payne, Just a short note to tell you how thankful we are with our experience at Jim Keras Nissan. I was in the market to purchase a nicer, newer car for my daughter and everyone that we interacted with on your team made us feel welcomed and appreciated. A very special thank you to Sal Sanchez for being a friend and for finding the right car for my daughter; to George Morrow for showing an interest in my daughter's education and for his handwritten thank you note; and, to Rickie Farmer and Stephen Scott for taking good care of us and for making sure the "i"s were dotted and the "t"s were crossed. My daughter and I came away from the experience feeling special and valued. I will gladly refer family, friends, and coworkers to Jim Keras Nissan, confident that they will receive the same great care that our family did. Please share my comments as you see appropriate and keep up the great work! Kind regards, TH More
Amazing experience! We had the absolute best service at Jim Keras Nissan! Maurice went above and beyond to make sure we were able to purchase the car we wanted! He along We had the absolute best service at Jim Keras Nissan! Maurice went above and beyond to make sure we were able to purchase the car we wanted! He along with Stephen our finance guy made us feel completely comfortable and right at home! They were not pushy in any way! The price on the car is wonderful as well! We will be back for our next vehicle for sure! Thank you all again for your excellent service! Couldn’t be more pleased with our car!! More
Awesome Car Buying Experience This was by far the best car buying experience that I’ve ever had. Mr. Maurice was so knowledgeable and helpful. If I ever purchase another vehicle, I This was by far the best car buying experience that I’ve ever had. Mr. Maurice was so knowledgeable and helpful. If I ever purchase another vehicle, I will definitely visit Jim Kera’s. More
My Maxima putchase I traveled all the way from MS to purchase my 2016 Maxima. Greg Johnson went above and beyond to get me financed and in and out in time to make it to I traveled all the way from MS to purchase my 2016 Maxima. Greg Johnson went above and beyond to get me financed and in and out in time to make it to my dad's surprise party. I will definitely be back and will send as many of my family and friends to Greg in the future. More
Customer Service/Salesman This is my fourth Nissan purchase from Jim Keras. I am always impressed with the friendliness of the staff, they make you feel like you are part of t This is my fourth Nissan purchase from Jim Keras. I am always impressed with the friendliness of the staff, they make you feel like you are part of the family. I have never felt like I am being pressured to make a purchase. Reggie Whitmore has been my salesman for my last three purchases, and he is Absolutely Amazing. Corey and Robert in the Service Dept. provides me with detailed information on what is necessary needed for my vehicle to run properly, and they are not pushy when making recommendations. More
Screwed over and lied to In 2014 I purchased a 2010 used Chevrolet Camaro and was told that it had one owner it was in great condition and it had never been wrecked I paid $24 In 2014 I purchased a 2010 used Chevrolet Camaro and was told that it had one owner it was in great condition and it had never been wrecked I paid $24,000 for the vehicle which wasn't even close to the value.Not only did I have a lot of trouble out of the vehicle including the engine going bad and having to be replaced I just recently traded the Camaro in and the dealership that I went to to buy a new vehicle offered me a Carfax on the Camaro that I was trading in and it showed that the Camaro had been wrecked in 2013 which brought the value of the car down a lot I was only offered $6,500 at the most for my car which it didn't even cover near the payoff amount. I was extremely dissatisfied about the dishonesty of the salesperson that I dealt with at Jim Keras Nissan and I will never do business there again. FYI always ask to see the Carfax. More
Great experience I was in and out within a hour! Everyone was attentive and professional. Corey made the entire experience a smooth one. Thank you so much! I was in and out within a hour! Everyone was attentive and professional. Corey made the entire experience a smooth one. Thank you so much! More
OUTSTANDING group of people Mr. McDonald and Steve were outstanding. Top notch services with people who made me feel right at home. 5 stars across the board!!!!! JOB WELL DONE.. Mr. McDonald and Steve were outstanding. Top notch services with people who made me feel right at home. 5 stars across the board!!!!! JOB WELL DONE...... More