Jim Hudson Toyota

Jim Hudson Service Mike Crocker handles my 4 Toyotas. Personable, knowledgable and professional, he is a major reason I continue to have my cars serviced at Jim Hudson. Mike Crocker handles my 4 Toyotas. Personable, knowledgable and professional, he is a major reason I continue to have my cars serviced at Jim Hudson. More

Went in for service, that experience was good, but... Okay, I took my 2013 4-Runner in for an oil change on Friday (June 27th). When I dropped off the vehicle, the "Exchange Manager" asked me if I like m Okay, I took my 2013 4-Runner in for an oil change on Friday (June 27th). When I dropped off the vehicle, the "Exchange Manager" asked me if I like my 4-Runner, and I told him "Yes, I love it"... He then asked me would I want to sell it.. I told him "No"... he then proceeds to say "Would you take a 2014 4-Runner if I could get you into the same payments.. we will just swap keys?"... so, I took the bait and he turned me over to a salesman (I cannot remember his name, he came here from another Toyota store in Tennessee). So, he showed me a new 2014 SR5 4-Runner, that had the heated seats and navigation package... It was nice, so he ran the numbers... Well, he tells me "I can get you the same payments as you have now ($468.39)"... I asked him "How many months"... he tells me "60 months".. I did a 48 month purchase a little over a year ago (I have 35 payments left). His "great deal" would have cost me $11,709.75 more in payments. Moral to the story: If you come up to me (because I am there for service), acting like you really need my vehicle, because you really would love to have it on the used car lot, make me an offer that is truly one I would consider. The reason I purchased my 4-Runner from Jim Hudson is because the salesperson (Seth) did not jerk me around (like others have attempted to do from other dealerships), I really hope Jim Hudson does not start using these types of sales tactics that other Toyota dealerships in the area do. --Christopher Eric Patten More

Tundra service I brought my 2014 Tundra in for a scheduled service. I was very busy that day. I asked for a loaner car to run some local errands while the truck was I brought my 2014 Tundra in for a scheduled service. I was very busy that day. I asked for a loaner car to run some local errands while the truck was being serviced, but one was not available. Bob Manganello arranged from me to be driven by another associate to a nearby store so I could complete my errands without losing any time. Amazing service. Thank you. More

Great service I brought my car in for it's 5,000 mile service. Friendly service staff and it was completed in less than an hour. I will definitely continue to use I brought my car in for it's 5,000 mile service. Friendly service staff and it was completed in less than an hour. I will definitely continue to use them for my service needs! More

Moved all the way from Texas The Army sent me all the way to SC. Of course I would need service. I was able to find a dealer close to my home all the way out in Chapin. Service De The Army sent me all the way to SC. Of course I would need service. I was able to find a dealer close to my home all the way out in Chapin. Service Department was friendly and I was in and out in 40 minutes. Can't get no better than that. Well maybe...I also stumbled around some hot free cookies. Loved that I was able to use wi-fi and if I needed a meal, a cafe was there. Free water, free smiles, free car wash, and free cookies. Now that's what I'm talking about. More

Excellent Experience I had purchased a 2012 Toyota Tacoma in Dec 2013 from John and I was in for a service. Which by the way is also a great experience as they have compli I had purchased a 2012 Toyota Tacoma in Dec 2013 from John and I was in for a service. Which by the way is also a great experience as they have complimentary drinks and snacks along with a place to relax and watch tv. John happened to be in so I went over to say hello and we got into a conversation about the 2014 Tacoma. I instantly wanted one but it had to make sense economically. After John took some time and went to bat for me, I ended up driving away in a brand new one with less payment than I had and less time left on the loan. There was no pressure to buy and everyone who passed by made it a point to say hello and make sure I was being well taken care of. If I ever have a question or need help with something I just give John a call and he answers. I recommend everyone talking to John and going down to Jim Hudson Toyota for any auto needs. Thanks again John. More

recall service I received a recall notice from Toyota about my 2009 Camry's window switches. I called and was given an appointment. When I showed up, I was greeted I received a recall notice from Toyota about my 2009 Camry's window switches. I called and was given an appointment. When I showed up, I was greeted by friendly staff and shown to the waiting center. I was able to do work while my car was examined. No problem was found, and the staff threw in a car wash for free. All in all, a good experience. More

Trenzy Avery Professional friendly staff, nice environment. The staff is very pleasant and welcoming. I have and will recommend Jim Hudson Toyota, and I am a cus Professional friendly staff, nice environment. The staff is very pleasant and welcoming. I have and will recommend Jim Hudson Toyota, and I am a customer for life. More

really bad experience I received my truck and am greatly satisfied with the customer service and work done. the work completed on the truck by accident wasn't finished corr I received my truck and am greatly satisfied with the customer service and work done. the work completed on the truck by accident wasn't finished correctly having to return it to the dealer they felt immediately obligated to repair the vehicle and return the labor and detail my vehicle at no cost to me. Mr. Bob made me feel like a very important customer took me under his wing fixed my vehicle and paid for my rental which by the way was an awesome rental made me almost not want my truck back. I was afraid of returning my vehicle cause like most big businesses they don't care about their customers but I was greatly surprised the managers greeted me and did way more then what was expected and as a military veteran I feel almost as if I wanted to cry when they told me all the stuff they had done and where going to do to show that my business is welcomed and wanted. I would recommend Jim Hudson Toyota to anyone who needs their vehicle to be done right and treated with extra care when wronged. I wanted to take the time to put out my appreciation so those of you who are looking would know that this is right dealer to go to not some get over company. extra emphasis **********-> 10 star rating to Customer Service and Satisfaction extra emphasis **********-> 10 star rating on quality of service and work good job Toyota More

Toyota Respect I have been a former owner of a Toyota van. For 11 years I had no problems with my vehicle. i traded it in for a new "modern" car. The experience was I have been a former owner of a Toyota van. For 11 years I had no problems with my vehicle. i traded it in for a new "modern" car. The experience was stress free as we were treated with respect and no pressure. Tom Stephens, our salesman was very friendly and helpful educating us on the vehicle. I purchased a Toyota Avalon limited edition. Tom took the time to set up our phones and Entunes apps. He made sure I knew how to use my accessories before leaving. I love my new care and would recommend Tom and Jim Hudson to any one who inquires about my experience! Jim Hudson sets the Standard for Car Shopping ! More