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Jim Hudson Toyota
Irmo, SC
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Great experience from beginning to end! Rick Mercurio was a great salesman from start to finish while helping my son buy his first car after college graduation. The rest of the staff were eq Rick Mercurio was a great salesman from start to finish while helping my son buy his first car after college graduation. The rest of the staff were equally welcoming and helpful, and we will return in the future for additional purchases. More
Vehicle scheduled service and A/c problem My service rep is Jerry Kilgo I always receive TOP Notch service when working with Jerry . He is always up front and most definitely calls when anyth My service rep is Jerry Kilgo I always receive TOP Notch service when working with Jerry . He is always up front and most definitely calls when anything out of the ordinary occurs when the technicians evaluate my vehicle. several years ago while I was working overseas my brother had taken my vehicle to another midlands area Toyota dealer and I have had occasion when and it has been my experience working out of town to have my vehicle serviced by other dealers. No dealership can compare to Jim Hudson Toyota and until they prove otherwise I shall continue to patronize this dealership. Glen More
Excellent customer service It is never convenient to have your car serviced. Having said that, these guys go out of their way to make it as pleasant as can be. Good communicatio It is never convenient to have your car serviced. Having said that, these guys go out of their way to make it as pleasant as can be. Good communication on issues and when the car is ready. I even got car care tips after hours on his cell phone! I couldn't ask for more. More
Excellent customer service by salesman, Butch Butler Please ask for Butch Butler if you go into Jim Hudson. He was patient and kind with me as I ask many questions, sent many texts and emails before purc Please ask for Butch Butler if you go into Jim Hudson. He was patient and kind with me as I ask many questions, sent many texts and emails before purchasing my vehicle. He was extremely helpful with me as I determined what vehicle I really needed, saving me money from purchasing a vehicle that I did not need. I have used their service department with a previous vehicle and was extremely impressed as they were also kind and the wait time was never more than what I was told it would be. I highly recommend this dealership. More
Super Service! I needed a signal light replaced and was able to get in and out in about 30 minutes. I am grateful for the excellent work and the way I am treated. I needed a signal light replaced and was able to get in and out in about 30 minutes. I am grateful for the excellent work and the way I am treated. More
Stranded on the highway My automobile had a major malfunction on the interstate while I was headed from the upstate to Charleston for a weekend trip. The dealership I usuall My automobile had a major malfunction on the interstate while I was headed from the upstate to Charleston for a weekend trip. The dealership I usually work with in the upstate contacted Jim Hudson Toyota on my behalf. Within minutes they had a tow truck on the way and put me in a rental car so that I could continue my trip. The entire service staff was very caring and easy to work with. Andrew Dantzler in particular was just awesome! I would recommend this service department to anyone. More
Great service! I recently took my 2012 Toyota Camry to Jim Hudson Toyota for its 30,000 mile tune-up. I was impressed with the great service that my car received, th I recently took my 2012 Toyota Camry to Jim Hudson Toyota for its 30,000 mile tune-up. I was impressed with the great service that my car received, the friendliness and professionalism that the employees showed and their kind offer to shuttel me to and from my home while the service was being performed. In my opinion, this is an exceptionally good business and I highly recommend them. More
Great Service I have used the service department since I purchased my 2011 Camry in 2010. I have always received excellent service. I now work exclusively with Chri I have used the service department since I purchased my 2011 Camry in 2010. I have always received excellent service. I now work exclusively with Chris Tudor for my service needs. He goes out of his way to provide me with courteous, convenient service. I really appreciate the shuttle service to work and having my vehicle delivered to me. Just a great example of how Chris goes above and beyond to provide excellent customer service. More
Great Service My service experience has always been great at Jim Hudson Toyota. Service techs are always courteous and all work to be done is explained in advance. My service experience has always been great at Jim Hudson Toyota. Service techs are always courteous and all work to be done is explained in advance. I will buy my next automobile from the Jim Hudson auto group. More
Great Experience This was my first official car buying experience and I wasn't disappointed. Steven was very attentive and wasn't pushy (which is the experience I've h This was my first official car buying experience and I wasn't disappointed. Steven was very attentive and wasn't pushy (which is the experience I've had before at other dealerships) They made the black cloud of a major purchase disappear and were extremely thorough in answering any questions or concerns I had. I'd recommend this dealership to anyone out there looking. More