Jim Hudson Toyota

Great Experience When we arrived at the dealer we weren't not accosted by a hoard of people trying to sell us a car. It was a very long day going from dealer to dealer When we arrived at the dealer we weren't not accosted by a hoard of people trying to sell us a car. It was a very long day going from dealer to dealer trying to find a car., I will say all of Jim Hudson's car dealers are very helpful very courteous.... The TV AD says you never forget.. doesn't it...LOL We have been living here in the Midlands for 8 yrs now. This will be our 4th car we are buying from Jim Hudson. They must be doing something right don't you think? We also get a good deal when we buy there. Our sales person was Nick. Great Guy no pressure sales. We told him what we were looking for and he found it for us. If they don't have it at the dealer you are at. They have looked at other Jim Hudson's online to find what we wanted. I don't know if I can say much more about Jim Hudson dealers. Than buy there! More

Service 5,000 miles and brake job Service was excellent and checked my 2007 Toyota Avalon to my satisfaction. Chris Tudor is a very knowledgeable and courteous service adviser. Would Service was excellent and checked my 2007 Toyota Avalon to my satisfaction. Chris Tudor is a very knowledgeable and courteous service adviser. Would recommend Jim Hudson Toyota for your service needs. More

Excellent personal attention JB Storey is always informative, helpful, and accurate about the time needed for service. He treats me like I was a VIP customer! I know I can trust JB Storey is always informative, helpful, and accurate about the time needed for service. He treats me like I was a VIP customer! I know I can trust him to inform me what is needed for my car. More

Found a great place to get our car serviced Jerry Kilgo answered all my questions when i called looking for tires and a alignment. I got a better price and warranty than i had found. He knew th Jerry Kilgo answered all my questions when i called looking for tires and a alignment. I got a better price and warranty than i had found. He knew the Venza and what tire i needed.We had over 74,000 miles on the tires that came on it. He suggested we replace them with the same tires. We had 2 other problems they found and fixed also. Thank you very much, Jerry. Roy and Jo Ann Glover More

I was there for routine maintenance of my 2009 Camry. As always, I was immediately greeted by a courageous employee. She checked me in and asked about my concerns and/or problems with my car. I waited f As always, I was immediately greeted by a courageous employee. She checked me in and asked about my concerns and/or problems with my car. I waited for my car to be serviced without any delay and in a pleasant environment. More

Professional help a welcome backup for a DIYer I normally do all my own maintenance but occasionally I need professional attention which I have always received from this dealership. In this case th I normally do all my own maintenance but occasionally I need professional attention which I have always received from this dealership. In this case the rear hatch of my Highlander wouldn't open because the cargo net got caught in the latch mechanism, jamming it completely. I couldn't see any way to access the latch without doing further damage but suspected if anybody had seen this before and solved it, it would be a Toyota technician. Sure enough the problem was resolved far quicker than I was expecting and for much less expense with no damage to the surrounding panels. The friendly service and well appointed waiting area are make a visit a pleasurable experience. More

Routine Service Idiot light came on for routine maintenance. At 25k just a tire rotation. Called and made an appointment. Number for the JH service was a 866 toll Idiot light came on for routine maintenance. At 25k just a tire rotation. Called and made an appointment. Number for the JH service was a 866 toll free number listed on their web site which threw me off a bit. Was looking for a local number. When I did get someone it was a direct number and had to be transferred to service. Question; Why have two separate number listing for Sales and Service and have the same number. Anyway, the service person who answered the Phone 5/25/2015 was not real personable. Made me think she was in a call center somewhere, but I confirmed she was local when I made appt. Service was very good and timely. I have tried to schedule online but they just have someone call you back to schedule and its not worth the effort.. More

5 Stars service I always received a great service at Jim Hudson Toyota through Kris Tudor. Kris is an honest adviser and always looks at the customer interest, I alwa I always received a great service at Jim Hudson Toyota through Kris Tudor. Kris is an honest adviser and always looks at the customer interest, I always receive an excellent service and their price is very reasonable with the quality that I receive. More

Very accommodating! On Thursday, May 13, my 2006 Toyota Sequoia went into "limp" mode on my way to work. There was a pending issue that Jim Hudson Toyota had analyzed 7 m On Thursday, May 13, my 2006 Toyota Sequoia went into "limp" mode on my way to work. There was a pending issue that Jim Hudson Toyota had analyzed 7 months ago. It was anticipated that it would eventually need to be repaired but due to the high cost (over $2000) we were waiting as long as possible! I called when I arrived at work and spoke with Chris Tudor. He was great! The particular air intake valve that needed replacement had been on back order over a month. Chris immediately called me back within minutes, that the part had been received the afternoon before and offered to take my car immediately for repair. This was indeed in God's timing! I drove the car to them and they dropped me back at work (15 miles away) repaired my car and sent another driver for me all in about 5 hours. Their shuttle drivers were both courteous and very personable. Chris was so helpful, courteous and he went the extra mile to have my car back to me in time for my granddaughter's class program. I truly appreciate the way he accommodated my needs. Thanks to all for a good experience. More