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Jim Hudson Toyota
Irmo, SC
1,095 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 07, 2020
Had to bring it back because transmission fluid was leaking as a result of my last service They had overfilled is. This was inconvenient because I live in Chapin leaking as a result of my last service They had overfilled is. This was inconvenient because I live in Chapin More
by Fadia Belch
Employees Worked With
Ken
June 06, 2020
I have always been impressed with the professionalism of all associates. They are organized, knowledgeable, and are really great at communicating the issues with my vehicle and the costs involved. Very impr all associates. They are organized, knowledgeable, and are really great at communicating the issues with my vehicle and the costs involved. Very impressed. More
by Sarah
Employees Worked With
Chris Tudor, Jim Asher, J Renard Green, Mike Crocker, Gregg Foster
June 06, 2020
Quick and efficient Luis Velez was wonderful to work with. He provided information for services my car was to receive. He gave me the information I needed for services Luis Velez was wonderful to work with. He provided information for services my car was to receive. He gave me the information I needed for services I might need in the future. Overall a good experience. More
by KCSH1945
Employees Worked With
Luis Velez
June 05, 2020
Professional Because of a nail puncture in an unrepairable part of a tire, I finally bit the bullet in getting a set of 4 new tires. They were worn down to almost Because of a nail puncture in an unrepairable part of a tire, I finally bit the bullet in getting a set of 4 new tires. They were worn down to almost the warning mark. Will Hallman was my assistant service manager. He was very pleasant to talk to; wasn't pushy about which tires. I made the choice. I told him I wanted them to at least last to the 250,000 mile mark on my "02 4Runner ( stands at 209+ now; most reliable vehicle I have ever owned..) I have always received first class service at Jim Hudson Toyota in Irmo. That's why I keep going back. I would like to make some recommendations about social distancing and wearing of masks in vehicle drop off area: (1) close middle intake lane to allow for social distancing area; (2) check temperatures of customers before they enter intake area. (3) require wearing of masks by employees and customers ( I forgot mine this morning at drop off. Fortunately intake area was almost deserted then. I wore my mask at pickup at midday. Saw very few masks. Scary when in close quarters. (4) Plastic shields should be mounted on service counters between assistant service managers and customers. Helps protect both parties. More
by randymcp
Employees Worked With
Will Hallman
June 05, 2020
Professional and efficient! Job well done! Work done was good! For what was done, took a little longer than I think it should have. I will return for service! Job well done! Work done was good! For what was done, took a little longer than I think it should have. I will return for service! More
by msgcraig1
Employees Worked With
Jonathan- Asst Service Mgr
June 04, 2020
Excellant service and workmanship. I brought my 2019 Avalon in for a 50,000 maintenance. My schedule had changed and the service department allowed me to move up my appointment 2 days. I brought my 2019 Avalon in for a 50,000 maintenance. My schedule had changed and the service department allowed me to move up my appointment 2 days. My car was ready to be picked up less than 2 hours after I left it. All work had been completed as promised. Great visit! More
by nbaer
Employees Worked With
Chris Tudor, Robert Neal
June 03, 2020
Excellent customer service in every way! They are taking great precautions, in dealing with COVID. They are professional and friendly. They are very aware of the time and work fast and effi They are taking great precautions, in dealing with COVID. They are professional and friendly. They are very aware of the time and work fast and efficiently. The entire experience was a very good one! Thanks! :) More
by OtisG
Employees Worked With
So sorry, but I don't remember the names.
June 03, 2020
Friendly service and atmosphere. Work done promptly and to my satisfaction. Only had service only last visit. Also had food and the young lady working there was super efficient. to my satisfaction. Only had service only last visit. Also had food and the young lady working there was super efficient. More
by lcgraham
Employees Worked With
Hunter Lineback in service dept., Mike Crocker, Chip Geiger
June 03, 2020
June 3, 2020 The service was excellent and.provided friendly customer care! I appreciate Will’s assistance, The details for the service were clearly stated, T The service was excellent and.provided friendly customer care! I appreciate Will’s assistance, The details for the service were clearly stated, Thank you, Jody More
by jlggregory
Employees Worked With
WILL WAS THE TERRIFIC GUY WHO WAITED ON ME.
June 02, 2020
Ted Inman sold us our Highlander Hybrid and he was extremely patient and helpful. Brought my 2009 Camry Hybrid in for routine service today—304,000+ miles on it! Ben was courteous, thorough and comp extremely patient and helpful. Brought my 2009 Camry Hybrid in for routine service today—304,000+ miles on it! Ben was courteous, thorough and completely professional. I always have good service experiences at Jim Hudson. More
by bluehen86
Employees Worked With
Ben Turner , Ted Inman
